Openly

Is the old way of insurance broken? 🏠 🛠️ With premiums rising and weather events breaking records, the traditional insurance playbook is failing. But Openly has found a better way. VP of Claims, Gina Reyes, breaks down how Openly uses an ownership mentality to win. By prioritizing business literacy and systems thinking, they’ve turned claims into a competitive edge. In a market where 83% of consumers will switch providers after a single poor claims experience, human judgment isn't just a soft skill—it’s your most sustainable edge. Read the full story here: https://lnkd.in/g9Ec2dQd

Did your clients spend their winter weekends on DIY renovations or high-tech upgrades? 🛠️ Spring is the perfect time for a Home Inventory Refresh. If your clients have upgraded their kitchens, finished their basements, or bought expensive new equipment, their current coverage might leave them underinsured. Pro-Tip for Agents: Remind your clients to take a quick video walkthrough of their home and upload it to the cloud. It’s the easiest way to document their belongings if the unthinkable happens.📱☁️

Beyond Property: Ensuring Client Safety and Liability Preparedness. 🦺🚨 A prepared client is a safe client. Remind clients to check and test all smoke and carbon monoxide detectors. Proper function is critical for minimizing life loss risk and ensuring full claim compliance. Also, secure all outdoor tools and furniture to prevent wind damage/liability issues. Review additional risk mitigation devices here: https://lnkd.in/gJ7e4SkK

True story: most homeowners in Massachusetts don't find out they're underinsured until they're filing a claim. They assumed their coverage was fine. They never questioned it. And then a nor'easter hits, a pipe bursts, or a basement floods, and suddenly the gaps are impossible to ignore. If you have clients in MA, this is worth sharing with them today. One share could save your client thousands. https://lnkd.in/g-mb-v8T

At Openly, appreciation is built into how we work every day. As Byron Roberts LUTCF, Senior Director of Business Development, shared: “I feel supported by the level of trust and ownership I have to grow and improve processes. Leaders set clear expectations and empower my teammates and me to make decisions and solve problems without unnecessary layers slowing us down.” We strive to: 🏃♀️➡️ Move fast without burning people out 💡 Make space for curiosity and collaboration 🤝 Recognize contributions in a way that feels personal and authentic We also keep appreciation concrete, with shoutouts for specific wins, and ongoing investment in growth through professional development funds. Read more: https://lnkd.in/g9RiBfHc

💧One small leak can cost housands of dollars in damage. This article on home water sensors is a perfect client touchpoint. It's practical, easy to understand, and directly relevant to one of the most common claims. Share it with your book of business and remind them you're looking out for them year-round—not just at renewal: 🔗 https://lnkd.in/gGk_CWYy

The Local Qualifying Round for the US Openly Agency Championship™ ends in just 5 days. Every quote and bind between now and March 31 is a step closer to an unforgettable trip to Hotel del Coronado in San Diego, California! 🌴 🏖️ See your spot on the Leaderboard: https://lnkd.in/gXMt_ET4

How do you handle the window replacement questions? 🪟⚾ We’re all familiar with the story: a baseball through a kitchen window, a fallen branch after a storm, or a seal that’s finally given out. For homeowners, the line between a "maintenance issue" and a "covered peril" isn't always clear. At Openly, we want to help you set clear expectations with your clients before they file a claim that might not meet their deductible. Our latest resource is designed to help you educate policyholders on the nuances of window coverage. Learn More: https://lnkd.in/g_mG8uqA

Desert living brings a unique set of risks. Are your clients prepared? 🌵☀️ Living in the desert is beautiful, but it comes with some unique challenges for homeowners. Do your clients know that the intense Southwest sun can age a roof twice as fast as in other regions? Or that standard insurance usually doesn't cover damage from desert pests? As an agent, you know that standard coverage conversations look a little different in the desert. At Openly, we’re committed to helping you navigate these regional complexities. We’ve developed a new resource to help you educate your clients on the 5 biggest threats to their Southwest homes. https://lnkd.in/gzfVbxTp

We’re proud to have been part of the PropertyCasualty 360 Complex Claims & Litigation Forum, where the conversations delivered real, actionable insights. A highlight for our team was hearing Amy Aldrich CPCU share practical takeaways on modern claims handling during the panel, Tips from the Frontline: Modern Claims Handling Through the Adjuster’s Lens. We’d love to hear from others across the industry: what has been the biggest shift in claims handling over the past year? Stephanie Hamme Jessica W. Martin, MBA