Rocket.Chat

In high-stakes environments, communication failures aren’t an option. That’s why government, defense, and critical infrastructure teams rely on Rocket.Chat Secure CommsOS® — built for mission-critical operations where full data control is non-negotiable. See how mission teams collaborate, coordinate, and execute in real time.

When search fails, most people think the cost is a few lost minutes. It never is. 👉🏻 First, the whole team grinds to a halt looking for something that was already shared. 👉🏻 Then people rebuild what was already documented, burning time nobody has. 👉🏻 And the people making decisions move forward with a partial picture, second-guessing every call. In high stakes environments, scattered intel is a mission risk. Intelligent Search was built for that gap. 🔍 It finds information the way people actually remember it, by topic, by context, by meaning, not by the exact words nobody remembers anyway. We sat down with Devanshu Sharma, the engineer who built it, to understand:  - what search failure actually costs, - what the data showed at 1.2 million real messages, and - what it takes to build something that holds up on a bad day, not just a benchmark day. Link in comments.

🚀 We’re hiring a Customer Success Associate to join our global team at Rocket.Chat! In this role, you’ll support our go-to-market team by driving customer adoption, satisfaction, and retention, helping customers succeed with our open-source communications platform across their entire lifecycle. 👉 Curious about the impact and responsibilities? Swipe to find out. 🌍 Why Rocket.Chat? Fully remote, flexible work setup Collaborate with a global, multicultural team Work closely with customers and cross-functional teams High ownership early in your Customer Success career Opportunities for growth in a fast-paced SaaS environment ⚠️ U.S. Citizenship required due to customer contract requirements If you’re excited about helping customers succeed, solving problems, and growing your career in Customer Success—we’d love to hear from you. ➡️ Apply now: https://lnkd.in/dwFd4GnE #Hiring #CustomerSuccess #SaaSJobs #RemoteJobs #TechCareers #CustomerExperience #B2B #OpenSource #CustomerSuccessJobs

Someone on your team has the answer you need right now. They shared it weeks ago, and it’s buried somewhere in your workspace. You just can't find it. Not because it doesn't exist. Because search only works when you remember the exact words. And nobody does. Intelligent Search was built for that gap. It finds what you are looking for the way you actually remember it, by meaning, not by exact words. To prove it works, we tested it against 1.2 million real, messy, conversational messages and published every result. Including the uncomfortable ones. Want to see exactly what we found? Rocket.Chat Labs, Edition 1 is live: https://lnkd.in/dCtzpQck

Your teams don't leave your platform because they want to. They leave because in that moment, the platform couldn't do what they needed it to do. Rocket.Chat v8.3 changes that. ✅ Screen sharing is now native to voice calls. Peer-to-peer, on your infrastructure, with no third-party bridge. Show something mid-call the same way you'd send a message. ✅ Federation is now production-ready, built and tested for multi-domain, joint operations at scale. Read receipts cross server boundaries, identities are verified, and every action is fully auditable. ✅ Multi-file uploads mean everything lands in one message, with context and the right people looped in from the start. When everything your teams need lives inside a single, sovereign workspace, there is no reason to reach for an unapproved tool. That is our build standard for v8.3. Read the full release roundup → https://lnkd.in/d7XPdJd8

Today we're launching Rocket.Chat Labs: the full engineering story behind what we build, how we test it, and what we actually find. Real data, honest numbers, nothing held back. The first edition is about a problem every team faces. Critical information gets shared, flagged, filed. And when someone needs it most, they can't find it. So we built Intelligent Search to fix that. Then put it through 1.2 million real, messy, conversational messages to see if it actually works. Published every result. Want to know exactly what we found? Link to the blog: https://lnkd.in/dCtzpQck

Governemnt and Defense operations don't stop at organizational boundaries. Neither should secure communications. Rocket.Chat's Matrix protocol federation gives coalition partners a trusted, interconnected communication space without surrendering infrastructure control. Every domain stays sovereign. Every channel stays secure. Interoperability without compromise.

When mission conditions change, seconds matter. Rocket.Chat pulls instant alerts directly from external systems into the operational channel. From there, teams move fast. Start a 1:1 voice call for rapid coordination or a secure Pexip meeting when broader decisions are needed. All without breaking the command loop.

🚀 We’re hiring a Senior Staff Site Reliability Engineer (U.S.) to join our global team at Rocket.Chat! This role is central to how we scale and operate our platform worldwide. You’ll shape infrastructure strategy, influence architecture decisions early, and ensure our systems remain reliable and resilient as we grow. 👉 Curious about the impact and responsibilities? Swipe to find out. 🌍 Why Rocket.Chat? - Fully remote, globally distributed team - Work with enterprise and public sector customers - High ownership in shaping infrastructure and platform direction - Exposure to complex, large-scale distributed systems - Strong focus on learning, growth, and technical leadership If you enjoy solving complex infrastructure challenges and driving real impact at scale, this is a great place to do it. ➡️ Apply now: https://lnkd.in/dz4prazQ To ensure fairness and consistency, all applications are accepted exclusively via our Careers site. #SRE #SiteReliabilityEngineering #Kubernetes #CloudComputing #DevOps #Infrastructure #DistributedSystems #SaaS #RemoteJobs #TechCareers #HiringNow #EngineeringJobs #PlatformEngineering

🚀 We’re hiring an Enterprise Account Executive to join our global team at Rocket.Chat! In this role, you’ll drive revenue growth across the UK&I region by closing complex enterprise deals, building strategic relationships, and expanding our presence in government and highly regulated industries. 👉 Curious about the impact and responsibilities? Swipe to find out. 🌍 Why Rocket.Chat? - Fully remote, flexible work setup - Collaborate with a global, multicultural team - Work with enterprise and public sector customers - High ownership in complex, high-impact deals - Opportunities for growth, learning, and strategic exposure If you’re excited about building relationships, closing high-value deals, and making an impact in a fast-growing global company—we’d love to hear from you. ➡️ Apply now: https://lnkd.in/daRUG8hk #Hiring #Sales #EnterpriseSales #AccountExecutive #SaaS #B2B #TechJobs #RemoteWork #UKJobs #PublicSector #EnterpriseTech #SalesCareers