Recent Discussions
New updates to developer benefits! February 2026
As part of the February 13 expansion to Microsoft AI Cloud Partner Program benefits offerings—including partner benefits packages, ISV Success packages, Solutions Partner designations, and specializations—Microsoft has updated developer benefits included in the partner program, along with how these benefits are accessed. The Visual Studio license included in all benefits offerings is now exclusively Visual Studio Enterprise IDE. This updated license includes many existing benefits such as Dometrain, Microsoft AI Cloud Partner Program Concierge chat, and more, but some key changes have been made to deliver a more secure, compliant, and higher value experience for partners. The per-user monthly Azure credits have been replaced with Azure bulk credits at the organization level, accessible through the Partner Center benefits dashboard; this pooled model gives partners great flexibility with credit allocation while better aligning with Microsoft Azure development needs and reducing unused credits. Additionally, access to some legacy on-premises software downloads and transferrable product keys will no longer be included in partner program developer benefits to support clearer entitlement boundaries; these entitlements remain available through appropriate licensing channels. It’s important to note that these changes apply only to partner program benefits accessed through the Visual Studio subscription portal and do not affect paid Visual Studio subscriptions or SKUs. These changes were enacted to ensure that partners can better utilize Azure credits across teams, promote compliant use of partner program benefits, and simplify benefits management while preserving access to core developer tools. It may require a change management plan, so we encourage you to develop one. Microsoft remains deeply committed to our partners and to continuing to invest in your success and growth by regularly reviewing and updating benefits to support customer impact and innovation. Please review the Microsoft Learn page for full details on this update and download the benefits guide for a full list of updated benefits.
URGENT: CSP Direct Bill Termination due to Revenue Discrepancy / Visibility Gap Support Exhausted
We’re currently working through a CSP Direct Bill eligibility review and have run into a discrepancy that we’re hoping other partners may have experience with. Our organization has been operating under CSP Direct Bill and, based on Partner Center indicators and prior guidance from Microsoft, we believed we were meeting the ~$1M TTM revenue requirement. However, we were recently informed by Microsoft that our Direct Bill revenue is being calculated at approximately $892K, below the threshold. The key issue appears to be related to revenue classification: Microsoft indicated that some of our revenue may be attributed to CSP Indirect Reseller (IR), even though we do not actively transact through a distributor. All licensing is billed directly by Microsoft, and we can provide invoices to support this. We’ve also been told that when tenants are associated with both Direct Bill and Indirect models, the 12-month revenue breakdown is not visible in Partner Center. Microsoft has acknowledged that this visibility gap exists and that partners cannot currently see the same classification used internally. Our case is currently under review with Microsoft, but we’re trying to better understand: Has anyone encountered a situation where tenants were classified as indirect without actively selling through a distributor? Are there any reliable ways to identify which customers or subscriptions may be tagged as indirect? Has anyone successfully reconciled or corrected this type of revenue classification issue? Any insights or similar experiences would be greatly appreciated, especially if you’ve navigated this during a Direct Bill eligibility review. Thanks in advance.Where is the MEMBERSHIP tab in Partner Center
The MEMBERSHIP tab is missing in Partner Center. It's missing in my org's Partner Center and several other partners' Partner Center when I spoke to them today and it looks like the issue is impacting all partners because the partners I spoke to are in both the U.S. and U.K.. Any idea when it will be visible again? I was able to find a workaround and included it below so thought I would share. But partners need this tab. Please advise. Thanks, Liz if you need to access the MEMBERSHIP TAB, I was able to figure out a workaround until Microsoft fixes that bug. To get to the MEMBERSHIP menu items, click on the “My Access” Tab. Click on the “My Learning Profile” from the left menu. You should now have the MEMBERSHIP menu available. This is a work around until Microsoft fixes that bug. 😊
MAICP - Legal Info and Identifier Pages are Blank - Partnership Delays
Hi All, I need some serious support. I provided initial details for the MAICP on 20-Feb-26 and on log in to the partner center 'Account Settings' the 'Legal Info' and 'Identifier' Pages are completely blank, so I cannot provide any details for further progress. I wanted to contact someone, but the support links and pages seem to be too tricky to get a hang as how to contact someine and lodge a ticket, as yet I have not become a partner. The support pages have some dropdowns and has only the 'review solutions' articles to go to and NO TICKET can be submitted. I went to all links provided by the Microsoft Experts in different chats, but COULD NOT figure out as how can I submit a ticket. Can someone provide a real solution, rather than just providing a series of links which do not lead anywhere? The problem scenario is below: The Pages which are blank: Support Submission Page: See it is only providing either 'Review Solution' - which takes to loops of reading and coming back to same pages with no solution or information about UPDATING, while I have not been able to provide even initial details. It Even the page for support from AI the 'Workspace' cannot be added as below, I feel like stuck and need some great help please. Can someone please guide with some solution, as I have been waiting for many days now, almost three weeks and have no way of raising the ticket for support as well? Many thanks in advance. Best Regards, Asim
Moving from Private Plans to Private Offers — Should We Make the Switch?
Hi Azure Marketplace community, We, at https://marketplace.microsoft.com/en-us/product/saturaminc.qualdo_drx are currently using private plans to handle custom pricing for specific customers, and we're evaluating whether it makes sense to transition to private offers. Would love to hear from others who've made this move — or who've deliberately stayed on private plans. Here's where we're at: private plans have served us well for restricting visibility and offering tiered pricing to select tenants, but as our deal complexity has grown (more enterprise customers, negotiated terms, channel partners), we're starting to feel some of the limitations. A few things pushing us toward private offers: Custom pricing flexibility — Private offers let us set percentage discounts or absolute prices per customer without creating a new plan for every deal. As our customer base grows, managing individual plans is getting unwieldy. Multi-party / channel support — We work with some resellers and CSPs. Private offers seem to support that flow much better with multi-party private offers (MPPO). Are there scenarios where private plans are still the better choice over private offers? How are you handling the coexistence of both during a transition period? Any impact on reporting, billing, or reconciliation we should be aware of? We want to make sure we're not solving one problem and creating another. Appreciate any real-world experiences!. Thanks in Advance, Kavitha SrinivasanTracking transaction to payout in Partner Center reports
We’ve captured the why and how behind the data in an on‑demand video based on the recent Partner Center reporting office hours—plus a blog that breaks down how these insights support marketplace growth and operations. Have a video topic you want next? Drop it in the comments 👇 ▶️ Watch the 7‑minute video (embedded) 📖 Read the blog: Unlocking the power of Partner Center reporting: Why these insights matter for Marketplace success | Microsoft Community Hub
Azure Marketplace - Could not Create marketplace item
I am trying to create a marketplace offering on Azure. After successfully going through the publishing process, when I click on my offering I just see this: The "Preview" works fine though. I uploaded an app icon which shows in the preview, so not really sure what Gallery item it's asking for.Ongoing Issue with Employment Verification in Microsoft Partner Program
Hello I am experiencing a persistent issue with the Employment Verification process in the Microsoft Partner and Reseller programs. When attempting to resolve the issue by clicking “Fix Now” after a rejected verification, I am continuously redirected back to the Identity Verification step. Even after completing the identity verification, I am sent back to Employment Verification, only to be rejected again. This creates a loop, and every time I click “Fix Now,” I am not given the option to upload any documents, but instead, I am redirected to the previous step, making it impossible to proceed. This issue has been ongoing for 50 days, and I have contacted Microsoft Support many times. Unfortunately, I continue to receive the same generic responses, asking for the same documents to be uploaded. After submitting them, there is no further follow-up, and the issue remains unresolved. It seems as though I am receiving automated responses without any real resolution. What adds to the frustration is the contradiction in the process: The exact same documents I submitted for Developer Verification, which were successfully processed and authorized, are being rejected for the Partner and Reseller programs, despite being identical in every way. Given the significant impact this issue is having on my business, I am reaching out to the community for assistance. Has anyone else encountered a similar problem, or is there any guidance on how to resolve this? Any insights or advice would be greatly appreciated. Thank you for your time and support.FY26 TSP Community Call Thread
We'll use this thread to post updates for TSP Community Calls, including calendar invites to upcoming calls and links to post-call decks and recordings. Please note: the folder linked after each call is a temporary repository while we wait to get the deck and recording uploaded to the Learning Resources site. These links expire after each subsequent call. Instead, you can find the last 12 months of call decks and recordings in our Community Call collection.Managing your Microsoft Marketplace community subscriptions
As the Microsoft Marketplace community continues to grow, I recommend managing your subscriptions to get the content most relevant to your top areas of interest, at the right time. About Labels and Subscriptions: You may have noticed that posts within this discussion forum contain labels such as "Build," "Publish," "Grow," and "ISV Success." These labels are applied to help you identify focused on specific Marketplace topics (Building apps for Marketplace, publishing apps, growing your sales of apps on Marketplace, etc.) There are similar labels applied to all blogs on the marketplace blog: "Thought Leadership" - includes content on best practices, interviews with marketplace partners, etc. "Roadmap & Functionality" - any content related to the marketplace roadmap and new features/functionality You can "subscribe" to certain labels based on your areas of interest, which allows for a more customized community experience. For example. on the Marketplace blog site, if you are most interested in Roadmap & Functionality content. you can adjust your settings to be notified immediately when new content with this label is published. And if you are interested in other topics, such as ISV Success, you can still subscribe, but just elect to receive notifications less frequently. Starting with subscriptions Refer to this general help article on subscriptions and notifications: Managing Preferences, Subscriptions and Notifications - Microsoft Community Hub If you're not a member of the Tech Community already, create an account at techcommunity.microsoft.com Manage your subscription settings so that you can receive email updates on the content you are interested in. Manage these settings by selecting your profile icon in the top right corner of the community, selecting "My Settings," and selecting "Subscriptions & Notifications. You can also subscribe to the entire marketplace community which will provide you with regular updates on all Marketplace discussion topics happening in this forum. To do this, click "follow" in the upper right corner of the Marketplace community homepage. Getting Started in the Community: General information about starting on the community can be found via these resources: Getting Started on the Tech Community - Microsoft Community Hub Contributing to the Community - Microsoft Community Hub
No plans are available for the selected subscription
I've set up a SaaS offer in the Azure Marketplace and created a free plan for testing purposes. However, when attempting to subscribe to the offer, I encounter an issue: No plans are available for the selected subscription, despite configuring both yearly and monthly plans. Additionally, a paid plan has been configured. Please see the screenshot below for reference.Adding Azure into your multicloud strategy
Building a multicloud strategy? Learn why Azure plays a critical role in accelerating Marketplace success. Join WeTransact at the April 2nd Microsoft Marketplace webinar to explore how aligning Azure with your multicloud approach can help you increase deal size, unlock co-sell opportunities, and move faster using Microsoft tools, funding, and incentives. You’ll gain practical guidance on replication, modernization, and next steps to drive long-term Marketplace momentum. Learn more and attend: Why Azure belongs in your multicloud strategy - Microsoft Marketplace CommunityMarketplace trainings and events calendar (updated 03/24/26)
-Welcome to our calendar for accessing upcoming Marketplace trainings and events, along with links to recent resources. This page is a go-to resource for discovering training sessions and events designed specifically for software development companies related to Microsoft Marketplace. Whether you’re building innovative solutions or publishing to the commercial marketplace, you’ll find content to help you stay ahead in today’s fast-moving tech landscape. We’ve organized dedicated areas for partners and customers, making it easy to find sessions most relevant to your needs. Some events are upcoming, while others are past recordings that remain valuable for learning and growth. This page is updated frequently with new opportunities. Be sure to subscribe for notifications; instructions are provided at the bottom of this post. Explore the upcoming AI events below, revisit past sessions, and feel free to comment with any questions. ****Sessions updated as of 03/24/2026**** Partner and Channel Partner sessions Upcoming sessions Date Time Area Title Description Link 04/02/26 8:30 AM PDT Partner Session Why Azure belongs in your multicloud strategy Tune in to hear WeTransact share when and why Azure should be part of your strategy. Find out how to replicate solutions for Azure. Hear why Marketplace-aligned companies are able to move quickly using Microsoft tools, funding, and incentives. Why Azure belongs in your multicloud strategy - Microsoft Marketplace Community 04/15/26 8:30 AM PDT Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. April 2026 Office Hours 05/20/26 8:30 AM PDT Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. May 2026 Office Hours 06/17/26 8:30 AM PDT Office Hours Marketplace Office Hours for Partners Tune in for updates, insights, and live Q&A to help you sell through Microsoft Marketplace. Topic TBD. June 2026 Office Hours Recent Recorded Sessions Date Area Title Description Link 03/24/26 Partner Session Best practices for scaling Marketplace channel-led sales Join guest speaker team from Tackle as they walk through opportunities to scale partner driven revenue. Hear how to activate channel opportunities using multiparty private offers and learn when to leverage resale-enabled offers to expand partner reach. View the recording 03/18/26 Office Hours (Partner) Build, publish, and optimize Marketplace offers with App Advisor Learn what App Advisor is, how it works, and how it can help partners accelerate Marketplace offer creation. Live demo walk through; validating value to publishing and optimizing your listing. View the recording 03/11/26 Partner Session AI-powered automation for Marketplace private offers and IP co-sell Learn from guest speaker Jon Yoo, Suger, how software development companies can use AI-powered automation to simplify buying through Microsoft Marketplace, streamline private offers, and optimize co-selling opportunities. View the recording 02/25/26 Partner Session Inside Azure IP co-sell: What high-performing software developers do differently Get an inside look at the signals Microsoft uses to evaluate Marketplace and Azure IP co-sell readiness with insights from Barbara Treviño of Labra. Learn what top software companies do differently to accelerate approvals and boost GTM impact. View the recording 02/18/26 Office Hours (Partner) How to build a Microsoft Marketplace channel practice Building a successful Marketplace practice takes the right people, process, and strategy working together. Learn how top performing partners organize their teams across alliances, operations and leadership View the recording 1/21/26 Office Hours (Partner) Microsoft Partner Center reporting Get to know the Partner Center Insights and Earnings workspaces. Walk through Earnings, Customer, Order, Usage and Revenue reports. View the recording 12/18/25 Office Hours (Partner) Introducing resale enabled offers Explore resale enabled offers through Microsoft Marketplace. View recording 12/04/25 Partner Session AI-powered acceleration: scale faster on Microsoft Marketplace Go beyond listing basics and explore how Microsoft Marketplace can act as a strategic revenue engine. View recording 11/04/25 Partner Session How to structure your Microsoft Partner Center account for long-term success Learn best practices for setting up your Partner Center account for operational and marketplace success. View recording 08/28/25 Office Hours (Partner) Certified software designations: FY26 benefits updates Overview of certified software designations and FY26 benefit updates. View recording Customer sessions Upcoming sessions Date Time Area Title Description Link 03/25/26 9:30 AM PDT Office Hours (Customer) Charting your AI strategy for manufacturing with Marketplace Build, buy, or blend? Gain the insights you need as a manufacturer to scale AI apps and agents across the factory floor using Microsoft Marketplace. Hear about practical manufacturing scenarios Charting your AI strategy for manufacturing with Marketplace 04/29/26 8:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. April 2026 Customer Office Hour 05/27/26 8:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. May 2026 Customer Office Hour 06/24/26 9:30 AM PDT Office Hours (Customer) Marketplace Office Hours for Customers Tune in for updates, insights, and live Q&A to help use Microsoft Marketplace. Topic TBD. June 2026 Customer Office Hour Recorded sessions Date Area Title Description Link 02/25/26 Office Hours (Customer) Accelerate AI adoption through Microsoft Marketplace Explore practical AI use cases available through Microsoft Marketplace - from prebuilt AI apps and agents to AI-powered solutions that simplify deployment. View the recording 01/28/26 Office Hours (Customer) Optimize cloud cost and performance Learn proven strategies to accelerate time-to-value for cloud and AI investments using Microsoft Marketplace. View the recording 12/11/25 Office Hours (Customer) Chart your AI app and agent strategy Insights into build, buy, or blend approaches for AI apps and agents using Microsoft Marketplace. View recording 07/30/25 Office Hours (Customer) FinOps and the Microsoft Marketplace Learn how Microsoft Marketplace supports FinOps practitioners and accelerates AI transformation. View recording Subscribe to this post If you're not already a Tech Community member, create an account at techcommunity.microsoft.com. Select Subscribe from the three‑dot menu in the upper‑right corner of this post. Under Notification Settings, choose to be notified of edits and comments, and select whether you'd like updates immediately, daily, or weekly (weekly recommended). You can also subscribe to the entire Marketplace Community via the Marketplace Community homepage. ``Microsoft Marketplace: $300B partner revenue opportunity by 2030
BIG momentum for partners: Microsoft Marketplace is projected to be a $300B partner revenue opportunity by 2030, according to a commissioned study by Omdia. And partners already selling through Marketplace are seeing real results: ✅ 88% report revenue growth ✅ 75% close sales faster ✅ 69% get larger deals Learn more about Marketplace growth opportunities for partners in this recent blog: Unlocking the profitability multiplier: Maximizing revenue with Microsoft MarketplaceSecuring AI agents in the agentic era
As AI agents take on more autonomous roles across enterprise applications, security must evolve just as quickly. In this article, explore a practical security playbook for the agentic era—covering key risks, governance considerations, and foundational principles for deploying and scaling AI agents responsibly. You’ll also learn why these security considerations matter for solutions built, published, and transacted through Microsoft Marketplace, where trust, compliance, and enterprise readiness are essential. Read the full article to understand what secure AI agent adoption means for today’s enterprises—and Marketplace publishers. Securing AI agents: The enterprise security playbook for the agentic era | Microsoft Community HubUpgrade plan for Marketplace offers in admin center
Hi Community, I’m reaching out here after spending nearly 6 months discussing an issue with Microsoft Support, without getting a satisfactory answer. We have published transactable SaaS apps in the Microsoft Marketplace. Each of our SaaS offers includes multiple plans (e.g., Premium, Pro, Leader). About six months ago, our customers started reporting that they could no longer upgrade their plan via the Microsoft 365 Admin Center. We were able to reproduce the issue ourselves. Symptom: when attempting to upgrade, the dropdown list that should display available upgrade plans is empty. This functionality worked correctly before. After multiple discussions with Microsoft Support engineers, their supervisor, and their manager, the official response we received is: “change to different plan functionality (for marketplace offers) in Admin Center is by design not enabled, which is why the dropdown does not display available plans.” This directly contradicts Microsoft documentation, which indicates that plan changes should be supported: https://learn.microsoft.com/en-us/partner-center/marketplace-offers/pc-saas-fulfillment-life-cycle Despite sharing this documentation, Microsoft Support maintains that this behavior is by design and that customers cannot upgrade plans from the Admin Center. My questions to the community: Are there ISVs here who have published transactable SaaS offers with multiple plans? If so, can your customers upgrade plans through the Microsoft 365 Admin Center? Are your customer experiencing the same issue? Can any SME confirm or contradict Microsoft Support’s statement that “by design, customer cannot upgrade plans using M365 Admin center”? For reference, here is our Microsoft Support ticket ID: 2508260010000694. I’m happy to share additional information upon request. Thank you in advance for any insights or confirmation. Sang, ps: I recently notice change of domain name in M365 admin center and the log showing this. Weird coincidence.This Week on the Fabric Engineering Connection
After a two‑week pause for FABCON & SQLCON - The Microsoft Fabric & SQL Community Conferences, we’re excited to welcome partners back for our first Fabric Engineering Connection call since the conference. Welcome back—and what a great way to restart the conversation! 🙌 This week’s sessions bring partners closer to the people building Microsoft Fabric, with timely insights and takeaways straight from FabCon. 🎙 What’s on the agenda: Fabric AI‑Powered Automation for Pro‑Developers (Americas & EMEA) presented by Evelina Alroy-Brin and Hasan Abo-Shally Recap of Data Warehouse announcements from FabCon presented by Rakesh Krishnan and Tino Tereshko 🇺🇦 🌍 Session times: Americas & EMEA: Wednesday, March 25 | 8–9 AM PT APAC: Thursday, March 26 | 1–2 AM UTC / Wednesday, March 25 | 5–6 PM PT These calls are a great opportunity to reconnect after FabCon, hear directly from engineering, and dig deeper into what’s new—and what’s next—for Microsoft Fabric. 👉 Participation is open to members of the Fabric Partner Community. Join here: https://aka.ms/JoinFabricPartnerCommunityFAQ: Using meters on AppSource transactable offers
Q: Can AppSource transactable offers use meters? Can you site the source? A: No. Only Azure Marketplace can use meters. Please refer to each metered billing related page to get additional information on this topic: Microsoft commercial marketplace transact capabilities - Marketplace publisher | Microsoft Learn
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