{"id":8658,"date":"2021-05-05T23:11:50","date_gmt":"2021-05-05T23:11:50","guid":{"rendered":"https:\/\/dev.iland.com\/?page_id=8658"},"modified":"2025-08-29T22:53:37","modified_gmt":"2025-08-29T22:53:37","slug":"support","status":"publish","type":"page","link":"https:\/\/1111systems.com\/support\/contact-support\/","title":{"rendered":"Contact Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^73363|url^https:\/\/1111systems.com\/wp-content\/uploads\/2022\/09\/support-header-1111.jpg|caption^null|alt^null|title^support-header-1111|description^null&#8221; css=&#8221;.vc_custom_1663685192717{margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; el_class=&#8221;ilandheader&#8221;][vc_column width=&#8221;7\/12&#8243;]<div id=\"ultimate-heading-76866a7ad6c5e8b8d\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-76866a7ad6c5e8b8d uvc-3324  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-76866a7ad6c5e8b8d .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<h1 class=\"h1_1111_large\" style=\"color: #fff;\">24x7x365<br \/>\n<span class=\"outline-text-white_1111\" style=\"color: #fff;\">Global Support<\/span><\/h1>\n<p><\/div><\/div>[\/vc_column][vc_column width=&#8221;5\/12&#8243;]<div id=\"ultimate-heading-24536a7ad6c5e8bdb\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-24536a7ad6c5e8bdb uvc-8039 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-24536a7ad6c5e8bdb .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:18px;tablet_portrait:20px;\",\"line-height\":\"desktop:30px;tablet_portrait:35px;\"}'  style=\"font-weight:normal;color:#ffffff;margin-bottom:35px;\"><\/p>\n<p class=\"body-1_1111\" style=\"text-align: left;\">Keeping your business running<br \/>\nis our most important job.<\/p>\n<p><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;header-band_1111&#8243; css=&#8221;.vc_custom_1659037385678{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-xs-4\/5&#8243; css=&#8221;.vc_custom_1658347758532{margin-top: -5% !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_single_image image=&#8221;65706&#8243; img_size=&#8221;large&#8221; el_class=&#8221;svg&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1663773006408{margin-bottom: 0px !important;}&#8221;][vc_column]<div class=\"ult-spacer spacer-6a7ad6c5e8c08\" data-id=\"6a7ad6c5e8c08\" data-height=\"100\" data-height-mobile=\"60\" data-height-tab=\"\" data-height-tab-portrait=\"70\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_custom_heading text=&#8221;Need help? We have you covered.&#8221; font_container=&#8221;tag:h3|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1665771599080{margin-bottom: 0px !important;}&#8221; el_class=&#8221;h3_1111&#8243;]<div class=\"ult-spacer spacer-6a7ad6c5e8c23\" data-id=\"6a7ad6c5e8c23\" data-height=\"60\" data-height-mobile=\"60\" data-height-tab=\"60\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1736261638246{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_row_inner css=&#8221;.vc_custom_1736178899128{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_inner el_class=&#8221;purple-border_1111_nobottom&#8221; css=&#8221;.vc_custom_1736184780973{padding-right: 0px !important;padding-left: 0px 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style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;.vc_custom_1736179177289{padding-right: 5% !important;padding-left: 5% !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>North America<\/strong>: <a href=\"tel:+18006977088\">+1.800.697.7088<\/a><\/p>\n<p style=\"text-align: center;\"><strong>UK<\/strong>: <a href=\"tel:+442070960149\">+44 20.7096.0149<\/a><\/p>\n<p style=\"text-align: center;\"><strong>Netherlands<\/strong>: <a href=\"tel:+31108080440\">+31 10.808.0440<\/a><\/p>\n<p style=\"text-align: center;\"><strong>Singapore<\/strong>: <a href=\"tel:+658001014116\">+65 800 101 4116<\/a><\/p>\n<p style=\"text-align: center;\"><strong>Australia<\/strong>: <a href=\"tel:+61290567004\">+61 2.9056.7004<\/a><\/p>\n<p>[\/vc_column_text]<div class=\"ult-spacer spacer-6a7ad6c5e8c68\" data-id=\"6a7ad6c5e8c68\" data-height=\"40\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"20\" data-height-mobile-landscape=\"20\" 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css=&#8221;.vc_custom_1736185120072{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<div class=\"ult-spacer spacer-6a7ad6c5e8c7b\" data-id=\"6a7ad6c5e8c7b\" data-height=\"61\" data-height-mobile=\"61\" data-height-tab=\"61\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_custom_heading text=&#8221;Legacy Sungard AS&#8221; font_container=&#8221;tag:h5|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;h5_1111&#8243;]<div class=\"ult-spacer spacer-6a7ad6c5e8c8f\" data-id=\"6a7ad6c5e8c8f\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-c8475265b896cbb4dd57470dc2abd698 {\n  border-radius: 0px;\n  font-size: 14px;\n  line-height: 16px;\n}\n.btn-shadow#default-btn-c8475265b896cbb4dd57470dc2abd698 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-c8475265b896cbb4dd57470dc2abd698:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-c8475265b896cbb4dd57470dc2abd698 {\n  box-shadow: 0px 2px 0px 0px #000000;\n}\n.btn-3d#default-btn-c8475265b896cbb4dd57470dc2abd698:hover {\n  box-shadow: 0px 2px 0px 0px #e0e0e0;\n}\n.btn-flat#default-btn-c8475265b896cbb4dd57470dc2abd698 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-c8475265b896cbb4dd57470dc2abd698:hover {\n  box-shadow: none;\n}\n#default-btn-c8475265b896cbb4dd57470dc2abd698.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-c8475265b896cbb4dd57470dc2abd698 > i {\n  margin-right: 8px;\n  font-size: 18px;\n}\n#default-btn-c8475265b896cbb4dd57470dc2abd698:not(:hover) {\n  border-width: 1px;\n  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PORTAL<\/span><\/a><\/div><div class=\"ult-spacer spacer-6a7ad6c5e8dba\" data-id=\"6a7ad6c5e8dba\" data-height=\"45\" data-height-mobile=\"45\" data-height-tab=\"45\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_row_inner el_class=&#8221;purple-border_1111&#8243;][vc_column_inner]<div class=\"ult-spacer spacer-6a7ad6c5e8dcf\" data-id=\"6a7ad6c5e8dcf\" data-height=\"65\" data-height-mobile=\"65\" data-height-tab=\"65\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_single_image image=&#8221;90807&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221; el_class=&#8221;svgsmall&#8221;]<div class=\"ult-spacer spacer-6a7ad6c5e8de0\" data-id=\"6a7ad6c5e8de0\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;.vc_custom_1736182124172{padding-right: 5% !important;padding-left: 5% !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Cloud Services Support<\/strong><br \/>\n<a href=\"mailto:support@1111systems.com\">support@1111systems.com<\/a><\/p>\n<p>[\/vc_column_text]<div class=\"ult-spacer spacer-6a7ad6c5e8df1\" data-id=\"6a7ad6c5e8df1\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_single_image image=&#8221;90809&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221; el_class=&#8221;svgsmall&#8221;]<div class=\"ult-spacer spacer-6a7ad6c5e8e01\" data-id=\"6a7ad6c5e8e01\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;.vc_custom_1736182108892{padding-right: 5% !important;padding-left: 5% !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Security Services<\/strong><br \/>\n<a href=\"mailto:secops@1111systems.com\">secops@1111systems.com<\/a><\/p>\n<p>[\/vc_column_text]<div class=\"ult-spacer spacer-6a7ad6c5e8e10\" data-id=\"6a7ad6c5e8e10\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_single_image image=&#8221;90808&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221; el_class=&#8221;svgsmall&#8221;]<div class=\"ult-spacer spacer-6a7ad6c5e8e1f\" data-id=\"6a7ad6c5e8e1f\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;.vc_custom_1736182138706{padding-right: 5% !important;padding-left: 5% !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Connectivity Services<\/strong><br \/>\n<a href=\"mailto:mss@1111systems.com\">mss@1111systems.com<\/a><\/p>\n<p>[\/vc_column_text]<div class=\"ult-spacer spacer-6a7ad6c5e8e2e\" data-id=\"6a7ad6c5e8e2e\" data-height=\"35\" data-height-mobile=\"35\" data-height-tab=\"35\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_single_image image=&#8221;90806&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221; el_class=&#8221;svgsmall&#8221;]<div class=\"ult-spacer spacer-6a7ad6c5e8e3d\" data-id=\"6a7ad6c5e8e3d\" data-height=\"20\" data-height-mobile=\"20\" data-height-tab=\"20\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_column_text css=&#8221;.vc_custom_1736182247867{padding-right: 5% !important;padding-left: 5% !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Billing<\/strong><br \/>\n<a href=\"mailto:billing@1111systems.com\">billing@1111systems.com<\/a><\/p>\n<p>[\/vc_column_text]<div class=\"ult-spacer spacer-6a7ad6c5e8e4b\" data-id=\"6a7ad6c5e8e4b\" data-height=\"80\" data-height-mobile=\"80\" data-height-tab=\"80\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a7ad6c5e8e5d\" data-id=\"6a7ad6c5e8e5d\" data-height=\"30\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"10\" data-height-mobile-landscape=\"10\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^73363|url^https:\/\/1111systems.com\/wp-content\/uploads\/2022\/09\/support-header-1111.jpg|caption^null|alt^null|title^support-header-1111|description^null&#8221; css=&#8221;.vc_custom_1663685192717{margin-bottom: 0px !important;padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; el_class=&#8221;ilandheader&#8221;][vc_column width=&#8221;7\/12&#8243;][\/vc_column][vc_column width=&#8221;5\/12&#8243;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; el_class=&#8221;header-band_1111&#8243; css=&#8221;.vc_custom_1659037385678{margin-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-xs-4\/5&#8243; css=&#8221;.vc_custom_1658347758532{margin-top: -5% !important;background-position: 0 0 !important;background-repeat:&hellip;<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":8654,"menu_order":146,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-8658","page","type-page","status-publish","hentry","description-off"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact Support | 11:11 Systems | Cloud Connectivity &amp; Security<\/title>\n<meta name=\"description\" content=\"Around the globe, around the clock, the people of 11:11 Systems are here to provide cloud infrastructure support for you and your business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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