Guest journey + hotel operations

Hotel guest experience and operations that grow ancillary revenue.

DigiGo is a hotel guest experience and operations platform that connects digital check-in, in-stay guest services, and staff workflows—so hotels can deliver clearer service and grow paid guest services after the room is sold.

Built for hotel owners and operators who want one place for guest journey and ops work, not another disconnected login.

Already on DigiGo? Sign in to the console

Premium check in

Verified guest arrival in minutes

Visual catalog

Food, spa, and amenities in app

In stay revenue

More discovery, more folio spend

ScanningLive
Identity statusVerified

Built for hotels, resorts, and hotel operations teams

HotelsResortsHotel ChainsIndependent HotelsServiced ApartmentsOperations Teams
Aisha's stay · 5 steps

Premium check in to in stay revenue, in one interactive story

Tap a step below. Same guest, one screen height, no endless scroll.

Step 1 of 5
Aisha, business traveler using DigiGo at a hotel

Aisha Khan

Business traveler · Room 412

Aisha saysChecked in before my coffee gets cold.
Chapter 1

She walks in. Check in happens on the phone.

No desk queue. Verified access and the stay go live in seconds.

9:41Verified
Luxury hotel lobby check in

Premium check in

Verified · Room 412

Checked in before my coffee gets cold.

  • Face verify
  • Digital key
  • Stay live

Why DigiGo

Check in once. Sell more for the whole stay.

DigiGo connects premium guest check in with a visual service catalog and tap to pay commerce, so hotels grow ancillary revenue while operations stay organized.

What is DigiGo?

DigiGo is a hotel guest experience and operations platform that connects digital check-in, in-stay guest services, revenue-generating guest services, and staff workflows—so hotels can improve service delivery and grow ancillary revenue opportunities when services are enabled and staffed.

Premium check in

Guests verify once and check in from the app, then digital access and services unlock for the stay.

Visual hotel catalog

Your restaurant, spa, pool, and room service appear as a rich in app showcase guests can browse anytime.

Pay in taps

Food, amenities, and add ons are paid in a few taps with charges synced to the room folio.

Stronger in stay revenue

When guests see more of what you offer, they order more during the stay without extra front desk load.

How it works

The guest journey, from arrival to extra revenue

One connected story for guests and hotel teams, aligned with how modern travelers actually stay.

01

Premium check in

Guest verifies identity and completes check in in the DigiGo app according to hotel policy and consent.

02

Hotel catalog goes live

Food, spa, pool, room service, and amenities appear as a visual catalog tailored to your property.

03

Discover and order

Guests browse photos and menus, then order food, book slots, or request services in a few taps.

04

Pay in taps

Charges sync to the room folio or preferred payment method with receipts kept in the app.

05

Hotel teams fulfill

Requests route to the right department while managers track progress and in stay revenue signals.

Visual in stay commerce

Your hotel, on screen for every guest

After premium check in, guests do not hunt for paper menus or desk brochures. They scroll a living catalog of dining, wellness, WiFi, and requests, then pay in taps while your team routes each order.

Restaurant & room dining

Menus with visuals, modifiers, and folio charge in one flow.

All day ordering

Breakfast, minibar, and late night bites without calling reception.

Spa, gym, and pool

Slots, capacity, and booking requests where your property supports them.

WiFi and room controls

Credentials and supported in room controls after check in.

Concierge & housekeeping

Trackable requests with status updates in the app.

Pay in taps

One tap pay with folio sync and digital receipts.

Welcome, Aisha

Room 412 · Catalog unlocked

Verified
Pay in tapsCharge to folio

Tonight at the hotel

Visual menu & offers

Verified
Pay in tapsCharge to folio
For hotel leaders

Smart check in that grows in stay revenue

Digital check-in is the front door. The guest app is how hotels make food, wellness, upgrades, and other paid services easier to discover and order while guests are still on property—when menus and staffing can fulfil demand.

Visual discovery

Guests see menus, spa, and offers with photos instead of guessing at the desk.

Tap to pay

Food and add ons convert in app with folio sync and fewer checkout surprises.

Ops in sync

Kitchen, spa, and front desk get routed requests with live status.

In stay uplift

More touchpoints during the stay support stronger ancillary revenue.

Outcomes

What hotels unlock with DigiGo

Guests discover more on property

Visual menus and amenity cards replace guesswork, so guests order food, spa, and add ons during the stay.

Pay in taps, synced to folio

In app payments reduce checkout friction and keep ancillary charges organized for front desk and finance.

Stronger in stay revenue signals

Leaders see which services convert after check in and which teams need support to fulfill faster.

For hotel teams

Same check in. Now staff attendance and approvals.

The same verified check in guests use can also support staff workflows for hotel teams, where enabled by the property. Staff can apply for leave, view payslips, raise reimbursements, and track approvals from the same app.

  • Attendance from verified check in
  • Leave and shift requests
  • Salary slips and Form 16
  • Reimbursements and advances
  • Manager approvals
  • Staff directory and roles
  • My Workspace

    On site, 09:14

    Today

    Checked in

    via check in, Gate 2

    Leave balance

    12 days

    Casual + Earned

    Payslip

    March 2026

    Download PDF

    Reimbursement

    ₹4,250

    Approved

    Common questions

    Hotel operators ask these first

    Short answers for search and AI systems; product details live in products and pricing pages.

    What is DigiGo?

    DigiGo is a hotel guest experience and operations platform that connects digital check-in, in-stay guest services, revenue-generating guest services, and staff workflows so hotels can improve service delivery and grow ancillary revenue.

    Who is DigiGo for?

    DigiGo is for hotels, resorts, and similar lodging operators that want clearer digital check-in, in-stay guest services, and staff workflows for guest requests and hotel operations.

    How does digital check-in work with DigiGo?

    Guests complete registration and identity verification in the DigiGo application according to hotel policy and guest consent. Once approved, stay access and configured in-stay services can be activated for the property.

    How can DigiGo support hotel ancillary revenue?

    After check-in, guests can see priced services in the guest app—such as food, laundry, upgrades, and late checkout when enabled—so intent is easier to convert than calling a busy desk. Results depend on menus, staffing, and property configuration.

    What can guests do during their stay?

    Depending on hotel configuration, guests can order food, request housekeeping, book amenities, pay for services, and track requests from one app without repeating front-desk visits for every ask.

    How do hotel teams manage guest requests?

    Requests can be routed by role to housekeeping, maintenance, restaurant, or front-desk teams. Managers can review status and service progress across departments on the same platform.

    Read the full guide: What is DigiGo? · Pricing · Guest app (In-Stay Suite)

    Download

    Get DigiGo on every device

    iPhone, Android, web, Windows, macOS, and Linux. The same DigiGo guest and hotel experience across supported devices.

    iPhone & iPad

    App Store

    Android

    Google Play

    Web Console

    Any browser

    Desktop

    Win · macOS · Linux

    Security and privacy

    Privacy aware by design

    DigiGo shares guest identity information according to hotel policy, guest consent, and configured permissions. Authorized hotel teams can see relevant check in and access events based on their role.

    Consent based sharingRole based accessPermission controlled visibilityConfigurable retention

    Consent based sharing

    Guest identity information is shared with the hotel according to consent and property policy.

    Role based access

    Only authorized staff can see the guest or staff information relevant to their role.

    Permission controlled visibility

    Security and access events are visible only to permitted team members.

    Configurable retention

    Retention settings can be configured according to property policy and applicable requirements.

    Grow in stay revenue with premium check in

    Book a demo to see the guest journey: verified check in, visual hotel catalog, tap to pay commerce, and routed operations for your property.