Privacy Policy and Terms of Use

DusGroup Ltd

Last updated: 14 August 2026

Who we are

This is the privacy policy of DusGroup Ltd, an Ontario corporation, and all of its divisions:

Wherever this policy says "we," "us," or "our," it means DusGroup Ltd and the division you are dealing with. Wherever it says "you" or "your," it means visitors, subscribers, clients and customers.

Mailing address PO Box 29017 RPO Carlton St. Catharines, Ontario L2R 7P9 Canada

Contact info@dusgroup.ca (or the division address listed on the site you are using)

What this policy covers

This policy covers information collected through our websites, forms, online bookings, email and online services — how it is gathered, what it is used for, and what your rights are.

Some of our divisions also collect information in the course of doing physical work — site details, access arrangements, system configuration. Where we have a contract or service agreement with you, that agreement governs how information specific to your job is handled. The sections below describe our general practice; they do not replace the terms of your agreement.

What we collect

Everyone

• Contact information you give us: name, email address, phone number, mailing address
• Marketing permissions you select — which types of message you agree to receive
• Technical information captured automatically at the moment you submit a form: IP address, date and time, and which form you used. We keep this as our record that you consented.
• Website usage data: browser type, operating system, approximate location, pages visited, time zone

Dus Tarot — additional information

Because readings are prepared from personal details, Dus Tarot may also collect:

• Date of birth, time of birth, and place of birth
• Your name at birth, and the name you use now
• Gender and age range
• Notes you provide about what you would like the reading to address

Dus Media — podcast guests and production clients

If you appear as a guest on one of our shows, we collect your name, contact details, biography, photograph, links you want us to share, and anything you provide in preparation for the interview.

Your interview is recorded, and the recording is intended for publication. That is the purpose of appearing. We may edit it, publish it on podcast platforms and YouTube, quote from it, and use clips to promote the episode. You agree to this when you book.

If we produce a show or channel for you, we collect the business and contact information needed to do that work, along with the material you provide for production.

Dus Consulting — business and technical clients

For consulting work we may collect business contact details, information about your systems and how they are configured, and — where the work requires it — access credentials to your systems.

Credentials are treated as the most sensitive information we hold. They are stored securely, used only for the work you have engaged us for, and deleted on completion of the engagement. We do not retain access to a client's systems after the work is finished.

Dus Events — attendees, exhibitors and venues

Where we organise or take part in an event, we collect the contact details needed to run it — attendee registrations, exhibitor and vendor information, and venue and organiser contacts.

We do not share attendee or exhibitor information with anyone. Not with other exhibitors, not with venues, not with sponsors. If you attend an event we are running, your details stay with us.

At in-person events, readings may be booked on the day and contact details collected in person. We tell you at the time what we will use them for.

Events may be photographed, filmed or streamed. Where that is the case we say so on the event page and at the venue.

Dus Designs — design clients

We collect the business and contact details needed for the work, along with brand assets, source files and any content you supply. Client work and files are not shared or published without your agreement.

In The Dust DJ Services

For DJ and event bookings we collect contact details, event date, venue, and the information needed to plan the booking — music preferences, timings, and any requests you give us.

Where you have a booking agreement with us, that agreement governs the terms of the event itself.

Able Cabling — residential and commercial clients

Able Cabling installs structured cabling, networks, home theatre and smart home automation, for homes as well as businesses.

Through our website and enquiries we collect your contact details and the information you give us about the work you need.

In the course of the work itself we collect the address where the work is done, site or floor layouts, and access arrangements — including who to contact for entry. (Where you have a service agreement with us, that agreement governs how job-specific information is handled.)

For residential work that address is your home, and the layout is the layout of your home.

For home theatre, smart home automation and network installations, we may also configure or hold information about your network, smart-home and audio-visual devices, cameras, entry systems, the accounts those devices connect to, and the credentials needed to set them up.

How this is handled:

• Site, layout, access and credential information is treated as security-sensitive. It is used only to carry out the work.
• Access ends when the work does. Installation credentials we created or were given are handed over to you and deleted from our records once the job is complete.
• If you hold an ongoing maintenance agreement, we retain only the access that agreement requires, for as long as it is in place, and delete it when it ends.
• We do not store or retain camera footage. Cameras are viewed during installation only to aim and test them. We do not keep access to camera systems afterwards, and no footage is recorded, copied or held by us.
• Nothing about your property is shared with anyone else, and nothing is published.

Photographs of completed work. We may photograph finished installations for our portfolio. We do not photograph security-sensitive areas, and nothing we publish identifies your property — no house numbers, no street views, no recognisable interiors, nothing showing how the building is accessed. This applies to homes and business premises alike. If you would prefer we take no photographs at all, tell us and we won't.

Information about other people

Some readings — relationship, compatibility and synastry readings — require details about a second person, usually a partner. That person has not contacted us and has not consented to us holding their information.

When you provide information about another person, you confirm that you are entitled to share it with us. We use it only to prepare the reading you have requested. We do not add that person to any mailing list, we do not contact them, and we delete their details once your reading has been delivered. If you book a further reading involving the same person, we will ask for the details again.

If you are that other person and you believe we hold information about you, contact us at the address above and we will tell you what we hold and delete it on request.

Payments

Payments are processed by Square and Stripe. We do not store your full card details. We share only what those providers need to take payment or issue a refund.

• Square privacy policy
• Stripe privacy policy

Artificial intelligence — our commitments

We are explicit about this because your spiritual and personal information is exactly the kind of data that AI systems are hungriest for, and because you deserve to know where we stand.

Dus Tarot — your reading is not training data

What you share in a reading stays confidential. We do not feed your questions, your situation, your birth information, or anything you tell us into AI systems that harvest, store, or train on that data. Your vulnerability is held in trust, not commodified.

We do not use AI to perform readings. A reading is a human act — presence, attention, and years of practice reading people as well as cards. No AI generates your reading, and no AI stands in for the reader.

Where we do use AI: as a study tool, in our own preparation and learning — research, exploring interpretive traditions, developing our craft. That work never involves your personal information.

If you use AI tarot tools yourself, that is entirely your business. We would only say that they are a mirror, not a therapist, and useful for reflection rather than for decisions.

Dus Media — how real situations are used

Spirit of Dating and other Dus Media shows sometimes discuss real situations, including the kinds of patterns that come up in readings.

We never share client information. Before anything reaches an episode, the situation is anonymised: names are removed and identifying facts are deliberately changed — timeframes, places, circumstances and details are altered so the situation cannot be traced to anyone. A relationship of two years might be described as ten; something that happened in one city is placed in another.

What survives is the pattern and the emotional truth of it. Everything that could identify a person does not.

No client information is submitted to AI systems. AI may assist with scripting, editing, transcription, show notes and artwork, but the material it works from has already been anonymised.

Your rights

You can ask us at any time what we hold about you, how it has been used, and whether it has been involved in any AI-assisted process. Contact us at the address above.

Canada's Anti-Spam Legislation (CASL)

We are a Canadian business and we follow CASL.

We only send commercial email to people who have given express consent, or where we have a business relationship that CASL recognises. When you sign up, we tell you who is sending, give our mailing address, describe what we will send, and say that you can unsubscribe at any time.

Nothing is pre-checked. You choose which types of message you want. Choosing none is a valid answer.

Every commercial message we send includes the sender's identity, our mailing address, and a working unsubscribe link that we act on promptly.

We keep a record of your consent — what you agreed to, the date, and the IP address the form was submitted from — so we can show that you asked to hear from us.

To withdraw consent, use the unsubscribe link in any email, use the preference link to change which messages you receive, or contact us at the address above.

PIPEDA — your rights in Canada

Under the Personal Information Protection and Electronic Documents Act, you have the right to:

• Know what personal information we hold about you and why
• Access that information
• Correct anything inaccurate
• Withdraw consent, subject to legal or contractual limits
• Complain to us, and then to the Office of the Privacy Commissioner of Canada if you are not satisfied

To exercise any of these, email us at the address above. We will respond within 30 days.

We collect only what we need for the purpose we told you about. We do not sell your information. We do not share it with unrelated third parties for their own marketing.

Your rights under GDPR

If you are in the European Union or the United Kingdom, you also have the right to be informed, to access, to rectification, to erasure, to restrict processing, to object, to data portability, to withdraw consent at any time, not to be subject to automated decision-making, and to lodge a complaint with your supervisory authority.

We ask only for information reasonably required to provide the service you have asked for, and we do not make consent to unnecessary processing a condition of doing business with you.

How long we keep things

One company, seven divisions — what we share internally

DusGroup Ltd is a single company. Our divisions are not separate businesses, and our work often crosses between them — a podcast produced by one division for another, a studio built by one for a client of another, a coaching engagement drawing on two.

We hold one record per person. If you deal with more than one division, you are one person in our records, not several. This is deliberate: it means we know we have worked with you before, and you do not have to explain yourself twice.

What is shared between divisions:

• Your contact details — name, email, phone, and which division you dealt with
• The fact that you are a client, and of which division

What is NOT shared between divisions:

• The content of a Dus Tarot reading. What you discuss in a reading is not visible to any other part of the business, ever.
• Recordings, notes and coaching materials — these stay with the division that created them
• The working detail of any engagement — your systems and configuration, site layouts and access arrangements, event attendee and exhibitor lists, booking details, design files and brand assets. This stays with the division doing the work.
• Credentials of any kind

Marketing between divisions is separate and requires your permission. Being a Dus Tarot client does not put you on an Able Cabling mailing list. If you want to hear about our other divisions, there is a specific option for that when you sign up — and you can change it at any time. We do not use it unless you have chosen it.

Who we share with

We use service providers to run our business. They may process your information on our behalf, and are required to keep it confidential:

Social media. When you interact with us on a social platform — a comment, a message, a follow — that platform collects and processes your information under its own privacy policy, not ours. We see what the platform shows us. If you send us a direct message, we may add your contact details to our records so we can reply and follow up.

Recordings

Online sessions. Readings held over Zoom are recorded only if you ask for one. We ask before every session begins, and if you say no, nothing is recorded.

If you do want a recording, it is placed in your own folder in Microsoft OneDrive / SharePoint.

Your folder. Each client has a single folder that we share with you by private link. Over time it may hold more than recordings — session recordings from repeat readings, and for coaching clients, written reports, exercises, worksheets and other materials from your sessions.

• Only you have access. The link is private to you and is not shared with anyone else.
• We do not publish or share anything in it, and nothing in it is used in podcasts or other content (see the AI and media section above).
• We keep it for 3 years from your last session, then delete it. Download anything you want to keep before then — we will remind you before deletion.
• You can ask us to delete it, or anything in it, sooner at any time.

In-person sessions. We do not record in-person readings. You are welcome to record your own reading if you'd like to — just ask. That recording is yours; we do not keep a copy.

We may disclose your information where required by law, subpoena or court order, to assist law enforcement, or to protect our legal rights.

Where your information is processed

Several of our service providers store and process information outside Canada, including in the United States and the European Union. Where that happens, your information is subject to the laws of that country and may be accessible to its courts and law-enforcement authorities. We choose providers that offer appropriate protections, but we cannot exempt them from the laws that apply where they operate.

Stored in Canada

• Zoho — our CRM, email marketing, accounting and booking systems run on Zoho's Canadian data centres in Toronto and Montreal. Zoho's Canadian region keeps data within Canadian borders throughout its lifecycle.
• Microsoft OneDrive, SharePoint and Teams — including your reading recordings — are held in Microsoft's Canadian data centres.
• Microsoft Exchange Online Protection — email filtering — is in Canada.

Stored outside Canada

• Microsoft Exchange Online — our email — is currently hosted in the United States. Microsoft's committed data-residency geography for our tenant is Canada, and this data is due to be migrated there.
• Zoom, Calendly, MailerLite, Stripe, Square, Google and Podpage process data in the United States and elsewhere.

Cookies and analytics

We use cookies to keep the site working and to collect anonymous statistics through Google Analytics. You can refuse cookies in your browser, though parts of the site may not work as intended. To opt out of Google Analytics, use Google's opt-out tool.

Security

We maintain reasonable safeguards against unauthorised access, misuse and disclosure. No transmission over the internet can be guaranteed completely secure, and you share information with us on that understanding.

Children

Our sites and services are for people 18 and over. Children under 18 may not use them. Dus Tarot does not provide readings to anyone under 18 without a parent present.

Terms of Use

Using our sites and services

By using any DusGroup Ltd website or service, you agree to these terms. You must be 18 or over.

Information on our sites may change. We make no warranty that it is complete, current or error-free, and we correct pricing and description errors when we find them.

Dus Tarot — specific terms

Disclaimer. Readings are for entertainment and reflection. George Dus is not a lawyer, licensed psychologist, financial advisor, business consultant or health care professional, and readings do not replace professional advice. Tarot is not counselling, therapy or medical advice. We cannot guarantee outcomes; comments about outcomes are expressions of opinion.

What is not offered. We do not solve crimes, pick lottery numbers, locate lost items, predict dates of death, diagnose illness, or communicate with the deceased.

Ethics. Everyone is treated with equal respect regardless of race, religion, gender or orientation. Readings are confidential. We do not solicit repeat business, and we may decline to read for anyone whose engagement appears compulsive.

Cancellations by you. We ask for 24 hours' notice. With 24 hours' notice you may reschedule, or receive a full refund if rescheduling does not suit you. Without 24 hours' notice the fee is forfeited — when you do not show or call, that time cannot be offered to anyone else, and keeping track of your appointment is your responsibility.

Cancellations by us. If we need to cancel, we will offer you a new time. If rescheduling is not workable for you, you receive a full refund.

Refunds. No refunds on digital products or classes. Gift certificates expire one year from purchase.

Your content

You keep the rights to anything you submit. You confirm you are entitled to submit it. You grant us a licence to use submitted material for promotional and business purposes. You are responsible for any infringement claim arising from what you submit.

Our content

Everything on our sites — text, images, recordings, trademarks — belongs to DusGroup Ltd or its licensors. You may not reproduce, distribute or create derivative works from it without written permission.

Affiliate links

Some content contains affiliate links, including Amazon. We may earn a commission if you buy through them. As an Amazon Associate we earn from qualifying purchases.

Limitation of liability

To the fullest extent permitted by law, DusGroup Ltd is not liable for indirect, incidental, consequential, special, punitive or exemplary damages arising from your use of our sites or services. Our total liability will not exceed the amount you paid us for the service in question, or $100 if you have paid us nothing.

Governing law

This agreement is governed by the laws of the Province of Ontario, and the exclusive venue for any proceeding is Ontario, Canada.

The parties agree to attempt mediation before pursuing other remedies.

Changes

We may amend this policy. Changes take effect when posted here. Check this page occasionally.

Contact

DusGroup Ltd PO Box 29017 RPO Carlton St. Catharines, Ontario L2R 7P9 Canada

info@dusgroup.ca