CRM + AIWe unite CRM and Artificial Intelligence in customer service to multiply your productivity and revenue.Discover how
Focus Chat
Customer service platform

Every conversation is a chance to grow.

Focus Chat brings together AI, the official WhatsApp API, multi-agent inbox, and CRM into a single platform — built for companies that treat customer service as strategy, not as a cost.

Meta Business Partner
Official Meta Cloud API provider
GDPR & LGPD compliant

Companies that trust Focus Chat

Tel3 Telecom
Facilvel
Cia Canoinhas
NetExpress
Calia
Brombay Contabilidade
Comagro
Clínica Pró-Vida Itapetinga
AAC Advocacia
Biosaúde
Gutana
Tel3 Telecom
Facilvel
Cia Canoinhas
NetExpress
Calia
Brombay Contabilidade
Comagro
Clínica Pró-Vida Itapetinga
AAC Advocacia
Biosaúde
Gutana
Focus IA

Integrated with the market's leading LLMs.

Our agents talk to the world's largest language models. You pick the right provider for each operation — cost, speed or reasoning — without being locked into a single vendor.

Focus Chat · Provedores LLM
Focus AI provider selector featuring OpenAI, Anthropic, DeepSeek, Gemini, Mistral, Groq, xAI and other LLMs.

OpenAI, Anthropic, Google Gemini, Mistral, Groq, DeepSeek, xAI (Grok) and many more.

Discover Focus IAFree demo available.
Integrated channels

All your channels in one place.

Centralize support across WhatsApp, Instagram, Messenger, Telegram and more — with AI and Google contacts built in.

WhatsApp
WhatsApp
Instagram
Instagram
Messenger
Messenger
Telegram
Telegram
ChatGPT
ChatGPT
Google Contatos
Google Contatos
Google Chat
Google Chat
Why Focus Chat

Technology is the baseline.
Results are the standard.

We believe customer service is the most honest extension of a brand's positioning. That's why we built a complete operation: official Meta infrastructure, custom AI, sales funnels, and a team that walks alongside yours.

Official Meta Cloud infrastructure

We operate as an approved provider, with guaranteed delivery, approved templates, and zero blocking risk.

AI trained on your context

Agents that respond in your brand's voice, connected to your knowledge base — no generic answers.

CRM with funnels and automations

A clear funnel, smart tags, and automatic triggers so no lead is ever stuck in the wrong stage.

Human, consultative support

A dedicated team for setup, training, and ongoing follow-up — because technology only delivers results with the right people behind it.

1,671
companies served
+20M
messages exchanged
98%
Meta Cloud delivery rate
24/7
continuous operation
Let's talk

Ready to elevate your customer service?

In 20 minutes we'll understand your scenario, design the ideal plan, and show you how to go live in a few days.

Contact form
Get in touch

Ready to sell more on WhatsApp?

Leave your details and a specialist will reach out to show, in practice, how Focus Chat fixes your customer service.

  • Fast reply on WhatsApp
  • No-commitment demo
  • Talk to people who get your business

Your data is safe. No spam — just a message from our team.