Hellon | Work

Bringing strategic clarity to Haltian’s critical growth decision

Admin — Wed, 19 Aug 2026 13:41:18 GMT

Haltian Inventory Tracking Solution (HITS) is a differentiated Real-Time Location System (RTLS) with unique strengths in wireless infrastructure, scalability and reliability. While the technology had proven its value in real-world environments, Haltian needed a clearer understanding of where the strongest commercial opportunities existed and how to prioritise future investments.

Transforming a Finnish forest industry organisation's global customer service to an AI-native operation

Admin — Tue, 04 Aug 2026 08:42:30 GMT

Hellon partnered with a Finnish forest industry organisation, a leading player in the sector, to design and deliver a global customer service renewal. For the organisation - a global 5,5 billion euro forestry company - transforming customer service wasn't a technology-first project. It was a people-first project, with technology enabling a greater future success.

Whenthe organisation decided to redesign how the company handles B2B customer queries, they didn't just need a new operating model. They needed a transformation that would bring people with them, and demonstrate what AI-native customer service operations could look like in practice.

From independent processes to an intelligent, customer-centric and efficient way of working

Each of the organisation's four business lines had evolved its own way of handling customer queries, including independent processes, separate tools, and different standards for what good service looked like. The ambition was significant: define a unified Target Operating Model that would improve customer satisfaction, increase operational efficiency through AI-powered tools and automation, and positionthe organisation's customer service as a true competitive advantage by 2030.

But the scale of the challenge was matched by the complexity of the change. Getting four, multi-billion, global business lines to align around a shared vision, and commit to it, required more than a strategy document.

Rebuilding Integrata's Payroll App in Half the Time - with One Developer and AI

Admin — Fri, 12 Jun 2026 08:41:56 GMT

Integrata is a modern payroll and HR service provider whose own platform is the face of their business to clients. As their long-term digital development partner, Hellon has supported Integrata in continuously evolving that platform. When it became clear that their legacy approach, maintaining separate native iOS and Android apps, was holding back the pace of development, we took the opportunity to do something more ambitious than a standard rewrite.

Two different code bases holding back progress

Integrata's mobile experience was built on two separate native codebases: one for iOS, one for Android. Every new feature had to be built twice. Development was slow by design, and keeping the two apps in sync required constant effort that delivered no additional value to end users.

The goal was clear: replace both apps with a single, unified Flutter application that would serve both platforms from one codebase, and do it fast enough to matter.

One architect. Several AI agents. Half the time.

Rather than scaling up the team, Hellon introduced a fundamentally different way of building software at Integrata through AI-assisted development.

One developer took on the full scope of the rewrite. Instead of writing code line by line, they designed the system architecture and a custom design system, and then directed AI agents to implement it. Day-to-day, that meant feeding agents UI specs and API documentation as task briefs. Most of their time was spent reviewing output, enforcing architecture, and ensuring structural integrity across the codebase.

The result was a production-ready Flutter app covering both iOS and Android.

Driving Innovation Inside the UN System

Admin — Tue, 09 Jun 2026 08:18:28 GMT

Hellon is one of very few independent innovation companies to have earned a lasting foothold inside the UN system. Since 2022 we have worked with UNICEF, UNHCR and UN Global Pulse on around
thirty projects worldwide, helping them reinvent how they engage with audiences, raise funds, and put AI, data and technology to work, at the moment it matters most.

Why Now Matters

Under the UN80 reform, the 2026 Secretariat budget cuts resources by more than nine percent and posts by over twenty percent, and the year began with thousands of roles lost. Austerity alone does not modernise an institution, though. Doing more with less is only possible if the way work gets done is rethought, and if technologies that were optional five years ago become central now.

That is exactly where large, mandate-driven organisations tend to move slowly, and exactly where the right partner creates disproportionate value. The pressure the UN faces is not a reason to wait. It is the strongest argument yet for reinvention.

Building loyalty beyond the point of purchase with Valio

Hellon — Mon, 08 Jun 2026 13:29:13 GMT

A growing ecosystem of digital services, content and platforms shapes consumer choices long before purchase. At the same time, FMCG brands’ direct connection to consumers is changing, limiting access to data, reducing control over the customer relationship and increasing dependency on external platforms.

For Valio, a market-leading dairy and food company in Finland and a major player in the international dairy ingredients market, this meant finding new ways to strengthen direct relationships with consumers. The focus was on increasing relevance, capturing first-party data and driving behaviour across everyday interactions – not just at the point of purchase.

Building a globally deployed industrial safety platform in 12 months

Admin — Mon, 08 Jun 2026 13:26:00 GMT

A global industrial company with over €5B in annual turnover identified an opportunity to improve operational safety and risk performance by shifting from reactive issue management to proactive – and eventually predictive – prevention.

For industrial companies operating large-scale sites, the business impact of safety and risk management is significant. Beyond the human consequences, major incidents, downtime and operational disruptions can create costs measured in hundreds of millions, making prevention a clear operational and commercial priority.

The ambition was to improve internal operations, while also creating a scalable digital solution with clear commercial potential.
Hellon supported the client from early concept development all the way through to global deployment. In just 12 months, the initiative progressed from an initial vision to a live platform piloted across industrial sites on four continents.

From strategy to deployment as one team

Hellon provided an integrated team combining business strategy, commercialization, service design, product design and AI-native software development. To gain critical speed in both development and go-to-market, commercial decisions, user needs and technical implementation were developed in parallel, enabling faster learning and faster delivery.

Alongside the digital product itself, the team developed the business case, value proposition, commercialization approach and pricing logic. This ensured that the solution was designed not only to work in practice, but also to support long-term business growth.

The result was a market-ready solution that can be scaled for use in diverse operational environments globally.

Setting the Standard for Safer Lithium-Ion Battery Handling with Kuusakoski

Hellon — Thu, 30 Oct 2025 12:52:42 GMT

Hellon supported Kuusakoski and Olfactomics in developing the Smart Battery Sensor (SBS), an innovation for safe handling of lithium-ion batteries. Together, we transformed SBS from a promising prototype into a market-ready solution by creating a commercialisation approach that enables Kuusakoski to scale SBS into a new industry standard for safer lithium-ion battery handling.

PME Compass – A New Era of Transparency in Music

Hellon — Sat, 11 Oct 2025 01:39:10 GMT

How do you empower artists in a fragmented, data-heavy industry? Simplifying the complex world of streaming and financial data for artists.

Redefining Digital Insurance for Vodafone

Hellon — Sat, 11 Oct 2025 01:28:31 GMT

How can a telecom giant successfully enter the fiercely competitive digital insurance market? By combining human-centred service design with bold innovation, Vodafone and Hellon set a new industry benchmark—achieving a 300% increase in conversions and expanding to nine international markets.

Shaping the Future of Helsinki’s Coastline with Port of Helsinki

Hellon — Sat, 11 Oct 2025 01:21:56 GMT

One of Helsinki’s most iconic waterfronts, Katajanokka port, is poised for a bold transformation in the decades ahead. As long-term partners, Hellon and Port of Helsinki co-created an ambitious vision to unlock the full potential of this historically significant area, shaping it to meet the needs and aspirations of the future.