Amazon

Relationship

For more than four years, Office Moving Alliance (OMA) has partnered with Cresa to support Amazon’s ongoing workplace relocation and workplace management initiatives. The relationship encompasses everything from small-scale IT deployments to complex, enterprise-wide employee relocations across one of the world’s most challenging urban environments.

The Challenge

Managing office relocations in New York City requires far more than moving furniture. Amazon’s corporate footprint spans approximately 17,000 employees across 12 office buildings, with projects occurring simultaneously throughout Manhattan.

Each move presents unique logistical challenges, including:

Coordinating multiple concurrent projects across the city.
Securing building access, dock reservations, and elevator schedules.
Ensuring every crew member is properly credentialed and compliant with individual building security requirements.
Navigating city disruptions such as parades, protests, major sporting events, and heavy traffic.
Maintaining Amazon’s strict documentation standards through detailed inventories, photography, and Smartsheet reporting.
Delivering a consistent experience while coordinating with multiple OMA Partners and Amazon stakeholders.

Project sizes range from relocating a single employee or completing an IT deployment to executing major workplace transitions involving thousands of employees over several weeks.

The Solution

OMA works as an extension of both Amazon and Cresa, collaborating long before move day to proactively identify potential obstacles and develop detailed execution plans.

Key components of OMA’s approach include:

Comprehensive pre-project planning with Cresa to identify risks before they impact operations.
Direct coordination with Amazon GREF building teams to secure building access, elevator reservations, and loading dock approvals.
Dedicated on-site project management for large-scale relocations to ensure every procedure meets Amazon and Cresa standards.
Continuous communication between OMA headquarters, local Partners, and client stakeholders.
Flexible routing and scheduling that allows teams to quickly adjust around unexpected city events or traffic disruptions.
Standardized reporting and documentation processes that ensure complete project visibility and accountability.

This proactive planning allows OMA to maintain efficiency while minimizing disruptions to Amazon’s daily business operations.

Results

OMA has successfully completed dozens of relocation and workplace projects for Amazon and Cresa with consistently outstanding performance.

Project Highlights

Supported workplace services for approximately 17,000 employees across 12 New York City office buildings.
Successfully executed projects ranging from single-user deployments to enterprise-wide employee relocations.
Managed a major relocation involving the movement of 17,000 employees over an eight-week period.
Achieved an impressive 37.3 out of 40 average performance score across 38 completed projects throughout the United States and Canada on Cresa’s move project scorecard.
Delivered projects with minimal issues while maintaining Amazon’s rigorous operational and reporting standards.

Why It Matters

Large-scale workplace relocations demand precision, communication, and adaptability—especially in a city as complex as New York. Through strategic planning, trusted partnerships, and consistent execution, OMA continues to help Amazon and Cresa deliver seamless workplace transitions that keep employees productive and business moving forward. Whether coordinating a single office move or managing thousands of employee relocations across multiple facilities, OMA provides the expertise, nationwide Partner network, and project leadership required to execute with confidence.