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Richscripts

Cute Live Support

Live Chat Software for ASP.NET

Cute Live Support is an award-winning live chat package for live help, visitor tracking and proactive chat support on your ASP.NET sites. Operators chat with visitors in real time, from any computer, anywhere.

It is a software solution you own — no monthly fees, service fees or per-operator charges — and it converts browsers into customers, delivering maximum ROI from every click-through.

Download free trial Pricing How does it work?

ASP.NET live support
Operator console and visitor chat window

Own it outright — why pay monthly fees or depend on third parties when your own live help system can run under your own domain with as many representatives as you need?

Top features

  • Unlimited operators and departments

    Create unlimited departments and assign any number of operators to each. Not a hosted solution — you own it.

  • Customizable visitor popup messenger

    Upload your company logo and operator photo; customize the operator greeting and system messages.

  • Real-time visitor monitoring

    See each visitor's IP address, host name, country, browser, pages visited and referrer — insight that sharpens your marketing strategy.

  • Chat transfer

    Transfer calls between operators — from sales to support, or escalate from an operator to a manager.

  • AJAX interface, no page refreshes

    A rich AJAX-based console lets your team work smarter and more efficiently.

  • Offline message delivery

    When you are offline, visitors can click the Live Support graphic and leave a message for your team.

  • Conversation logging

    Chat history is kept and searchable by date range, staff member or customer.

  • Multiple simultaneous chats

    One operator can handle any number of sessions at once, each in its own room tab in the Operator Console.

  • Auto invite / accept visitors

    Proactively pop a timed chat invitation on a specific page — great for engaging visitors who linger.