Servers.com System Status

Network connectivity issues Degraded Performance

Incident Status

Degraded Performance

Components

Global Private Network

Locations

HKG1

August 11, 2026 12:27 UTC

INVESTIGATING

We have detected network issues between the listed location and our others locations. Customers may observe RTT deviations and packet loss on this direction. Our engineers are carrying out diagnostics and emergency maintenance works. We will update the status as soon as we get any new information.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the works, uninterruptible power supply (UPS) in this location will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

DFW5

Schedule

July 6, 2026 12:00 - September 5, 2026 01:00 UTC

July 6, 2026 12:00 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds in this location will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

LON1

Schedule

July 27, 2026 06:00 - August 17, 2026 18:00 UTC

July 27, 2026 06:00 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the works, power distribution unit (PDU) in this location will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

NYC1

Schedule

August 2, 2026 00:00 - August 24, 2026 11:00 UTC

August 2, 2026 00:00 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators in this location of power feeds will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

August 3, 2026 00:00 - August 27, 2026 13:00 UTC

August 3, 2026 00:00 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the works, data center engineers will perform maintenance on the generators and the DC plant at this location. Unavailability of your servers is not expected.

Components

Power system

Locations

MIA1

Schedule

August 10, 2026 11:00 - August 14, 2026 00:00 UTC

August 10, 2026 11:00 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

Components

Power system

Locations

SJC3

Schedule

August 11, 2026 15:00 - August 12, 2026 16:00 UTC

August 11, 2026 15:00 UTC

UPDATE

The scheduled maintenance has begun.

Servers.com website

Global

Operational

Portal - portal.servers.com

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 Global

Operational

Ticket/e-mail system

Global

Operational

Public network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Degraded Performance

Direct Connect

AMS1 AMS2 AMS3 AMS5 AMS6 AMS7 AMS8 DFW4 DFW5 HKG1 LAN1 LON1 LUX1 MIA1 NYC1 SAO1 SJC2 SJC3 WAS3 WAS4

Operational

Power system

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Planned Maintenance

Cloud servers

Amsterdam - az1 Amsterdam - az2 Amsterdam - az3 Amsterdam - az4 Dallas Luxembourg Washington San Jose Singapore

Operational

Cloud storage

Amsterdam Dallas Luxembourg Singapore

Operational

DNS resolver

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Load balancers

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 HKG1 LAN1 LUX1 MIA1 NYC1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS3 WAS4

Operational

Firewalls

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 LAN1 LON1 LUX1 MIA1 NYC1 SIN1 SJC1 SJC2 SJC3 WAS1 WAS3 WAS4

Operational

Kubernetes

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 LAN1 LUX1 MIA1 NYC1 SAO1 SIN1 SJC1 SJC3 WAS1 WAS3 WAS4

Operational

Public API

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 Global

Operational

VPN to DRAC

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

VPN to Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3

Operational

Authoritative DNS

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Cooling system

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4

Operational

Scheduled Maintenance

Load Balancer maintenancePlanned Maintenance

Schedule

August 13, 2026 02:00 - 10:00 UTC

Components

Load balancers

Locations

AMS2

Description

We have scheduled the Load Balancer service maintenance in the listed location. During the maintenance, we will optimize our internal Load Balancer service infrastructure. During the works, TCP sessions established through the Load Balancers will be interrupted for up to two minutes.

Load Balancer maintenancePlanned Maintenance

Schedule

August 14, 2026 07:00 - 10:00 UTC

Components

Load balancers

Locations

SIN1

Description

We have scheduled the Load Balancer service maintenance in the listed location. During the maintenance, we will move the service to the new internal servers due to the upgrade of our infrastructure. During the works, TCP sessions established through the Load Balancers will be interrupted for up to two minutes.

Power feed maintenancePlanned Maintenance

Schedule

August 17, 2026 11:00 - August 29, 2026 00:00 UTC

Components

Power system

Locations

MIA1

Description

StatusHistory