Resolved -
This incident has been resolved.
Aug 28, 14:05 EDT
Monitoring -
Encompass services have been restored, and orders are processing successfully. We are monitoring results to confirm full recovery.
Aug 28, 13:08 EDT
Identified -
We are experiencing elevated error rates for orders submitted through the Encompass integration due to an upstream incident affecting the Encompass platform. Orders may fail or be delayed until service is restored.
Aug 28, 12:42 EDT