Resolved -
This disruption was caused by an upstream network incident affecting Cloudflare's London datacenter, which Cloudflare has since published on their status page: https://new.cloudflarestatus.com/incidents/rfrm4fr82w2x
We're sorry for the disruption and thank you for your patience.
Aug 11, 14:14 UTC
Monitoring -
The errors have subsided and we're seeing healthy traffic ingress to affected applications.
We continue to work closely with our Edge Network provider to confirm the cause of this event and monitoring our network closely for further issue.
If you are still experiencing any issues accessing your applications, we ask that you contact our Support Team who will be pleased to assist you.
Aug 11, 13:48 UTC
Investigating -
We're seeing an increase in errors affecting applications in the EUW2 region and we're actively looking into it right now. We apologize for the disruption and we'll update you as soon as we have more.
Aug 11, 13:22 UTC
Resolved -
The dashboard is fully back up. Your running apps were unaffected throughout. We apologize for the disruption.
Aug 6, 23:03 UTC
Monitoring -
The dashboard is loading normally again and we're monitoring to confirm it's stable.
Aug 6, 22:25 UTC
Identified -
We've identified the cause of the errors and a fix is being rolled out.
Aug 6, 22:23 UTC
Investigating -
Some requests to the Cloud Control Panel are returning errors. Your apps, deployments and databases are running normally and are not affected. We're investigating and will post an update shortly.
Aug 6, 22:22 UTC
Resolved -
The dashboard is fully back up. Your running apps were unaffected throughout. We apologize for the disruption.
Aug 6, 15:13 UTC
Monitoring -
The dashboard is loading normally again and we're monitoring to confirm it's stable.
Aug 6, 15:03 UTC
Investigating -
We're seeing slow response times and intermittent 504 timeouts on some pages of the Cloud Control Panel. Your running apps, deployments and databases are not affected.
Aug 6, 14:26 UTC