Resolved -
This incident has been resolved.
Jul 30, 16:27 CDT
Update -
We are experiencing bursts of instability related to the issues from last week. During this time, document ingestion and processing may be delayed — this can affect policy evaluations and other automated workflows. No data has been lost. We're actively working through the backlog and will post updates as it clears.
Jul 24, 13:46 CDT
Update -
All systems have been stable since Friday afternoon. The backlog has been cleared and new data is being processed according to the usual timeline. We are continuing to monitor the fixes we put in place.
Jul 20, 10:02 CDT
Update -
During recovery, we observed another set of system-wide delays around midnight CDT. We have implemented a mitigation this morning and our systems are continuing to recover. We are working on processing all data we received during this time, and no data was lost.
Jul 16, 10:59 CDT
Monitoring -
We've identified and resolved the issue causing delays and are working through the backlog. We are working on processing all affected data. No data was lost.
Jul 15, 11:00 CDT
Update -
Delays will primarily be visible in cost allocation, business policies, and search results. We are working to get this resolved.
Jul 14, 11:46 CDT
Investigating -
We are investigating delayed in our asynchronous data processing
Jul 14, 11:14 CDT