Connected Intelligence: Enrollment Data Reload – Planned Maintenance Notice
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 2026 - 17:00 PDT
Scheduled - We have identified duplicate records across several Enrollment data views within Connected Intelligence. While the underlying Enrollment data is complete, certain records have been duplicated across various views, which may result in inaccurate reporting and analytics.

This issue was caused by an unexpected issue within our replication tooling. The issue has been identified, mitigation has been implemented, and a full data reload will be performed to restore data consistency.

To ensure data consistency and accuracy, Connected Intelligence will perform a full reload of all Enrollment tables. This reload will remove the duplicate records and ensure Enrollment data is accurately reflected throughout Connected Intelligence.
Aug 26, 2026 17:00 - Aug 27, 2026 19:00 PDT
Allovue Operational
Allovue Allocate Operational
Allovue Budget Operational
Allovue Manage Operational
Analytics & Insights Operational
Attendance Support Operational
Behavior Support Operational
Atrieve Operational
ADS04 Operational
ADS03 Operational
ADS05 Operational
ADS06 Operational
ADS07 Operational
ADS08 Operational
HOST02 Operational
HOST03 Operational
HOST04 Operational
HOST05 Operational
HOST06 Operational
HOST07 Operational
HOST08 Operational
HOST11 Operational
HOST12 Operational
HOST13 Operational
HOST31 Operational
HOST32 Operational
HOST33 Operational
HOST34 Operational
HOST35 Operational
HOST36 Operational
HOST09 Operational
HOST37 Operational
HOST38 Operational
HOST41 Operational
BusinessPlus Operational
Cognos Reporting Operational
Connected Intelligence K-12 Under Maintenance
Connected Intelligence P20W Operational
Curriculum & Instruction Operational
Document Cloud (US & Canada) Operational
Document Delivery US Operational
Document Signature US Operational
Document Management US Operational
Document Delivery Canada Operational
Document Signature Canada Operational
Document Management Canada Operational
Document Library Operational
eFinancePlus Operational
Enrollment Operational
Enrollment Express/ECollect Operational
MyPowerHub Operational
Naviance Operational
Performance Matters Operational
PowerPack Operational
Early Warning System (EWS) Operational
Enhanced PowerLunch Operational
Flex Mailer Operational
Locker Management Operational
Service Manager Operational
Student Alert Management Operational
Web Reports Operational
Utility Dashboard Operational
PowerSchool eSchoolPlus SIS Operational
PowerSchool SIS Operational
PowerSchool Trillium SIS Operational
Schoology Learning Operational
Schoology Operational
SchoolMessenger Operational
SchoolMessenger CustomApp Operational
SchoolMessenger Communicate Operational
SchoolMessenger PermissionClick Operational
SchoolMessenger Presence Operational
SchoolMessenger K-12 Social Operational
School Messenger Imagine Everything Operational
Special Programs Operational
Unified Talent Operational
Applicant Tracking Operational
Applicant Tracking Enterprise Operational
Candidate Assessment Operational
Coaching & Mentoring Operational
Employee Records Operational
Perform Operational
Perform Enterprise Operational
Professional Learning Operational
SchoolSpring Job Board Operational
SmartFind Express (Absence Management) Operational
Support Tools Operational
PowerSchool Customer Central Operational
Chat Operational
Case Portal Operational
Phone Support Operational
HigherEd Operational
HigherEd PACx Operational
Applicant Tracking System Operational
Employee Records (HigherEd) Operational
Faculty Activity & Dossier Operational
Performance Management Operational
Position Management Operational
Professional Learning (HigherEd) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 Upgrade Aug 29, 2026 18:00 - Aug 30, 2026 03:00 PDT

We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.8.2.0. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During this time, system availability will be limited.
Posted on Aug 19, 2026 - 12:50 PDT

PowerSchool SIS Full VM Restart to Complete OS Patching Sep 10, 2026 18:00 - Sep 11, 2026 03:00 PDT

PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Posted on Aug 26, 2026 - 13:35 PDT

PowerSchool SIS Full VM Restart to Complete OS Patching Sep 12, 2026 15:00 - Sep 13, 2026 09:00 PDT

PowerSchool is performing system maintenance on PowerSchool SIS, which includes a full VM restart to complete OS patching. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Posted on Aug 26, 2026 - 12:15 PDT

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Unresolved incident: Connected Intelligence: Enrollment Data Reload – Planned Maintenance Notice.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

PowerSchool SIS State/Provincial Reporting Escalation 26.8.2.1 Release
Completed - The scheduled maintenance has been completed.
Aug 24, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.8.2.1. Customers with auto-update enabled will receive this update during the maintenance window. During this time, system availability will be limited.
Aug 21, 14:31 PDT

Aug 23, 2026

Connected Intelligence: Enrollment Data Reload - Planned Maintenance Notice
Completed - The scheduled maintenance has been completed.
Aug 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 17:00 PDT
Scheduled - As part of planned maintenance in PowerSchool Enrollment, a temporary interruption to Enrollment data replication into Connected Intelligence may occur. Although the PowerSchool Enrollment application is expected to remain available and operating normally throughout the maintenance window, Connected Intelligence will perform a reload of Enrollment data to ensure all Enrollment data is fully synchronized following the maintenance activity.
Aug 22, 06:44 PDT

Aug 22, 2026

Performance Matters Version 26.8.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Aug 22, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 05:00 PDT
Scheduled - PowerSchool will be deploying version 26.8.0.0 of Performance Matters Assessment to your server. During the maintenance window, the application will be accessible most of the time. However, customers may experience intermittent connectivity.
Aug 19, 13:03 PDT
Special Programs Version 26.8.0.0 Upgrade
Completed - The scheduled maintenance has been completed.
Aug 22, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 18:00 PDT
Scheduled - PowerSchool will be deploying version 26.8.0.0 of Special Programs to the Production Environment. During the maintenance window the system availability will be limited.
Aug 18, 12:48 PDT

Aug 21, 2026

Third-party app re-authorization in Schoology
Resolved - The issue reported for Schoology has been resolved and this incident has been closed.
Aug 21, 04:36 PDT
Monitoring - We have implemented corrective actions for customers impacted by this issue, including backend updates to help restore scheduled provisioning. We are currently monitoring service performance and are seeing provisioning activity resume successfully.

If your organization continues to experience issues with scheduled provisioning or syncs are not running as expected, a reauthorization of the integration may be required. We strongly encourage School Administrators to review and follow the steps outlined in the Community article below:

https://customercentral.powerschool.com/s/article/Schoology-SIS-Provisioning-Stops-Syncing-Due-to-Expired-OAuth-Token-Requiring-Reauthorization?language=en_US

Once the reauthorization process is completed, scheduled provisioning should resume automatically.

We will continue to monitor the service closely. If you continue to experience issues with your sync after following the guidance above, please contact PowerSchool Support for assistance. Further updates will be provided as needed.
Aug 20, 20:01 PDT
Identified - We have identified an issue affecting scheduled provisioning for some customers. To restore normal provisioning, a reauthorization of the integration may be required.
A step-by-step guide is available in our Community article and can be followed by a School Administrator to complete the reauthorization process. Once completed, scheduled provisioning will resume automatically.

https://customercentral.powerschool.com/s/article/Schoology-SIS-Provisioning-Stops-Syncing-Due-to-Expired-OAuth-Token-Requiring-Reauthorization?language=en_US

We are actively working to improve this experience and appreciate your patience. Please refer to the linked Community article for instructions and additional details. Further updates will be provided as available.
Aug 20, 12:29 PDT
Investigating - We have identified the issue affecting scheduled provisioning and are actively working to restore normal operations. Some customers may be required to complete a reauthorization step to resume provisioning activities. Our team is assisting impacted customers and will continue to provide updates as progress is made.
Aug 20, 11:21 PDT

Aug 20, 2026

Investigating Issues Accessing eFP
Resolved - A fix was successfully deployed to address the issue affecting eFinancePlus. Following a period of monitoring, application performance and functionality have remained stable and are operating as expected. We appreciate your patience while we worked to resolve this issue. If you continue to experience any issues, please contact Support.
Aug 20, 09:31 PDT
Monitoring - We have deployed a fix to production that has resolved the issue in eFinancePlus. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
Aug 20, 08:20 PDT
Investigating - We are investigating an issue affecting some eFP customers. Users may experience difficulties signing in or may be unable to access certain areas of the application after logging in.

Our teams are actively working to identify the cause and restore full functionality. We will provide additional updates as more information becomes available.
Aug 20, 07:58 PDT
PowerSchool SIS State/Provincial Reporting Version 26.8.2.0 Early Deployment
Completed - The scheduled maintenance has been completed.
Aug 20, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 18:00 PDT
Scheduled - We are updating PowerSchool SIS State/Provincial Reporting Content to version 26.8.2.0. Customers with auto-update enabled will receive this update during the maintenance window. Please note that this maintenance will impact a subset of customers who have been notified via Technote. During this time, system availability will be limited.
Aug 19, 12:33 PDT

Aug 19, 2026

MyPowerHub 26.8.2.0 Release Notification
Completed - The scheduled maintenance has been completed.
Aug 19, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 PDT
Scheduled - This is a notice for upcoming maintenance where we will deploy the latest version of MyPowerHub 26.8.2.0. The application will remain online during the maintenance window. There is no downtime associated with this maintenance.
Aug 19, 12:17 PDT
Atrieve - unable to access
Resolved - Login and performance issues reported by some Atrieve customers have subsided, and users are able to access Atrieve normally. We appreciate your patience. If you continue to experience issues, please contact Support.
Aug 19, 13:15 PDT
Monitoring - We have received reports that login and performance issues have improved, and users are once again able to access Atrieve normally. While our investigation has not identified any issues within the Atrieve application or hosting infrastructure, we continue to review potential network-related factors.

If you continue to experience issues, please contact Support.
Aug 19, 10:43 PDT
Update - As part of our investigation, we have updated the affected hosts and continue to review potential network-related factors. We will provide further updates as more information becomes available.
Aug 19, 09:54 PDT
Update - We are actively investigating reports of login difficulties and slow application performance affecting some Atrieve customers.
At this time, all Atrieve hosting environments remain operational, and our investigation has not identified any issues within the Atrieve application or hosting infrastructure. Our teams are reviewing potential upstream network-related factors and continue to gather information from affected customers and service providers. We will provide additional updates as more information becomes available.
Aug 19, 09:32 PDT
Investigating - We are currently investigating reports of users being unable to access Atrieve. We will continue to provide regular updates as we make progress toward resolution.
Aug 19, 09:15 PDT

Aug 18, 2026

Connected Intelligence: Enrollment Data Reload – Planned Maintenance Notice
Completed - The scheduled maintenance has been completed.
Aug 18, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 17:00 PDT
Scheduled - We have identified gaps in Enrollment data replication to Connected Intelligence affecting the SUBMISSIONRECORDS and SUBMISSIONRECORDDATAITEMS tables.

Data in the SUBMISSIONRECORDS table is incomplete for records created between August 10 and August 17, 2026.
Data in the SUBMISSIONRECORDDATAITEMS table is incomplete for records created today.

To restore data completeness and ensure accuracy, Connected Intelligence will perform a reload of the affected Enrollment tables.

What to Expect
This maintenance impacts Enrollment data within Connected Intelligence only.
The PowerSchool Enrollment application remains available and is operating normally.
Enrollment data in Connected Intelligence may appear incomplete or not fully up to date while the reload is in progress.
Data will gradually repopulate in Connected Intelligence during the reload window as records are reprocessed.
No customer action is required.
Aug 17, 09:20 PDT
Connected Intelligence 26.7.0.0 Release
Completed - The scheduled maintenance has been completed.
Aug 18, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 22:30 PDT
Scheduled - PowerSchool will deploy Connected Intelligence version 26.7.0.0 during the scheduled release window. All Connected Intelligence customers are included in this release. No downtime is associated with the maintenance window.
Aug 17, 09:11 PDT

Aug 17, 2026

Aug 16, 2026

No incidents reported.

Aug 15, 2026

BusinessPlus Maintenance
Completed - The scheduled maintenance has been completed.
Aug 15, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 23:00 PDT
Scheduled - The PowerSchool team is conducting a Full VM restart to complete OS patching on your BusinessPlus Non-Production server. Customers may experience downtime during the maintenance window. To prepare for the upcoming OS Patching Server Reboots, the patches will be deployed in advance during the week leading up to the scheduled reboot. In rare instances, this may impact one or more servers if a patch is applied without necessitating a reboot.
Aug 6, 13:46 PDT

Aug 14, 2026

Aug 13, 2026

No incidents reported.

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