Public portal
A hosted feedback portal with voting, comments, and status tracking — branded to match your product.
Customer support & feedback in one console
Collect feedback, publish changelogs, and chat with your users — a customer support platform built for solo devs and small teams.
Charged per teammate, never per customer — your end-users are always free.
Feedback Board
Give every product a public portal where users post ideas, vote, and follow along with your roadmap.
Kanban triage
Drag posts across Open, Planned, In Progress, and Done columns. Add internal comments and link resolved posts to changelog entries.
Custom domains
Serve your portal from your own domain with automatic SSL certificates and DNS verification.
Changelog
Announce what's new, improved, and fixed — and close the loop with the people who asked.
RSS & email subscriptions
Let users subscribe to changelog updates via RSS or email. They get notified the moment you publish.
Labels & scheduling
Tag entries as New, Improved, or Fixed. Schedule posts to go live at a specific time — no manual publishing.
Machine translations
Write once in your language and translate into any locale automatically. Review before it goes live.
Private Messaging
Handle sensitive conversations one-on-one with email-backed threads.
Email-backed threads
Users message you privately through the portal. Replies are sent as email replies — no app needed on their end.
Per-user threads
Each user gets a private thread only they and the team can see. Perfect for billing questions, account issues, and sensitive support.
Notification digests
Choose per-project notification preferences. Get instant emails or a daily digest at a time that works for your timezone.
Live Chat
Put a chat widget on your own site and answer visitors in real time — in the same inbox as everything else.
One script tag
Paste a single line into your site and a chat launcher appears in the corner.
The same inbox
A chat is a conversation in your existing inbox, not a separate tool.
Nothing gets lost
Visitors leave an email first, so an unanswered chat still reaches them.
Honest availability
Show when someone is actually there instead of guessing.
Help Center
Publish a self-service help center so customers can find answers instantly — reducing support tickets and empowering your users.
Organized categories
Group articles into named categories so customers can browse by topic.
Full-text search
Let customers search across all published articles to find answers fast.
Rich article editing
Write articles with a WYSIWYG editor, publish when ready, and archive outdated content.
Reader feedback
Know which articles help customers and which need improvement with built-in ratings.
AI-Powered Features
Auto-categorize feedback, draft response suggestions, and analyze sentiment — all powered by AI, right inside the console.
Auto-categorization
Automatically sort incoming feedback into bug, feature, question, praise, or other.
Response suggestions
Draft AI-powered replies to feedback based on your project context.
Sentiment analysis
Understand how your customers feel with automatic positive, neutral, or negative detection.
Flexible AI settings
Configure AI per project — which features to enable and which provider to use.
Model selection
Pick the right model — from fast and cheap to powerful and accurate.
Predictable pricing
Included tasks on Pro and Team plans, with $0.01/task overage or use your own key.
Beta Testing
Run private betas before you ship. Invite testers, share builds, and collect structured feedback — separate from your public board.
Beta programs
Spin up a program per release with a version, an access link — TestFlight, staging, or download — and instructions for testers.
Testers, not seats
Invite testers by email or share a public sign-up link. Testers never consume a paid seat and can be revoked anytime.
Private, structured feedback
Testers file bugs, suggestions, praise, and questions with severity. Triage, reply, and resolve — nothing appears on your public board.
Waitlist
Launch with a crowd. Collect signups before you ship, let referrals move people up the line, and invite them in when you're ready.
Live positions
People join with their email and see their exact place in line — computed in real time, no manual ranking.
Viral referrals
Every signup gets a personal referral link. Each friend who joins through it bumps them up the list.
Invite when ready
Approve people off the list one by one or in batches — they get a link to accept and become end-users.
Analytics & Reporting
Track your product's growth with real-time insights and reports. Monitor submissions, votes, resolution rates, and more from a single dashboard. Export data as CSV for deeper analysis.
CSAT Surveys
Ask customers to rate their experience after conversations.
Interactive charts
View feedback trends, sentiment, and survey results in beautiful interactive charts.
Data export
Export your data as CSV for deeper analysis in Excel, Google Sheets, or your BI tools.
CSAT Surveys
Ask customers to rate their experience after conversations with a simple 1-5 star survey.
Stars survey
Display a quick 1-5 star rating question after a conversation ends.
Results dashboard
View average ratings, response rates, and individual feedback in the results view.
Survey results
See who rated what, when, and why — with optional written feedback.
In-dashboard results
Display average ratings and trend lines directly in your analytics dashboard.
Start collecting feedback today
Free to start. No credit card required. Upgrade when your product grows.
