Google Cloud Exit Notice

Thank you for reaching out to Google Cloud Billing Support. We understand that customer needs may evolve over time, and we're here to assist with your Google Cloud exit. To help us facilitate a smooth transition, please complete this Exit Notice for the customer you represent or, if they purchase Google Cloud services through a Google Cloud reseller / partner, please have their reseller complete this Exit Notice on their behalf.

* Required field

This email address must be a billing administrator on the billing account entered below.
Please enter a valid email address.

By checking the box below, you declare that you have full legal authority to bind the customer to this Exit Notice, and you acknowledge that submission of this Exit Notice may trigger automatic termination of the customer’s Google Cloud Agreement and Minimum True-Up payment obligations 44 days after submission of the Exit Notice, depending on the selections made in the Exit Notice.

 

If you have not been duly authorized to bind the customer to this Exit Notice, do not submit this notice.

 *

Please enter the Billing Account ID that you intend to move off GCP.

 

The Billing account ID for Projects can be found on the Overview page of the Google Cloud Platform Console Billing Section. If the customer has more than one billing account, please submit the request for each Billing Account individually.

If you are reseller / partner submitting on behalf of the customer, please provide the Billing Account Id of the customer.

A cloud billing account id is 18 hexadecimal characters: DEADBE-EF00DE-CAFBAD.
How does the customer you represent purchase Google Cloud services? *
Is the customer’s billing address in the European Economic Area? *
Does the customer have a dedicated point of contact from the Google Cloud sales team? *
Please enter the email address of your Google contact.

Does the customer wish to migrate their data (which will include data erasure after completion of the migration) or, if the customer has a billing address in the European Economic Area, do they wish to choose data erasure without migration (with automatic termination 44 days after submission of this Exit Notice)?

 *

Note that only customers with billing addresses in the European Economic Area may opt for data erasure without migration.  If the customer you represent has a billing address  in the European Economic Area, please do not select data erasure without migration unless you have been duly authorized to do so.

 

IMPORTANT:  if you submit this Exit Notice and select data erasure without migration, the customer you represent will lose access to data stored in the Google Cloud services covered by your selection after 44 days (when their Google Cloud contract will automatically terminate in relation to those services), and any Minimum Commitment true-up payment related to those services will become immediately due and payable after 44 days.

Please enter the date (if known) on which the customer plans to start moving data from Google Cloud, and note that customers must give their assigned support agent at least two working days’ notice before the actual start date of their migration.

 

The customer’s planned or actual migration start date must be at least 14 days (and no more than 44 days) after submission of this Exit Notice.

Please enter the date (if known) by which the customer plans to complete their migration from Google Cloud, and note that customers must notify Google of the actual completion of their migration by submitting this Completion Notice.

 

The customer’s planned or actual completion date must be at least 74 days after submission of this Exit Notice.

If the customer wishes to migrate their data, are they planning to move workloads to their own data center or to another cloud provider?
https://myaccount.google.com/privacypolicy?hl=$0
Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service. Translation services may be used in chats and email.
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a.dispatchEvent("validationend")})}}; function Xeb(a){var b=a.querySelector("#channel-recommendation-chat-option"),c=a.querySelector(".high-context-channel-recommendation__continue-button"),e=a.querySelector(".high-context-channel-recommendation__switch-button");a.querySelector("#channel-recommendation-email-option").addEventListener("click",function(){Yeb(a,!1)}); b.addEventListener("click",function(){Yeb(a,!0)}); c.addEventListener("click",function(){a.Cc(55,303);Zeb(a,1)}); e.addEventListener("click",function(){a.Cc(54,303);Zeb(a,2)})} function Zeb(a,b){b===2?$eb(a,a.ma,"channel_reco_chat_channel_selected"):$eb(a,a.ma,"channel_reco_chat_channel_shown");var c=a.querySelector(".notification-area");c&&(c.textContent="");a.setSubmissionChannel(b);a.ma&&(a.ma.submission_channel=b);a.submitForm()} function Yeb(a,b){var c=a.querySelector("#channel-recommendation-email-option"),e=a.querySelector(".high-context-channel-recommendation__continue-button"),f=a.querySelector(".high-context-channel-recommendation__switch-button");Im(a.querySelector("#channel-recommendation-chat-option"),"high-context-channel-recommendation-options__option--active",b);Im(c,"high-context-channel-recommendation-options__option--active",!b);Im(f,"hidden",!b);Im(e,"hidden",b)} function afb(){var a=qn("FormSurveysFeature__trigger_id");Lu(new Ku,{triggerId:a,enableTestingMode:qn("FormSurveysFeature__enable_testing_mode")==="true",productData:{experimentIds:tn()}})} n.setAssistiveQuestionAnswers=function(a){this.Da=a;if(this.c2c&&(!this.model.use_cufinsert_api_when_validating_only||!this.validateOnly)){a=x(this.Da);var b=a.next(),c;try{for(;!b.done;b=a.next()){var e=b.value;if(e.c2cCountry&&e.c2cNumber){var f=I3(this,'input[type="tel"]').closest(".field").querySelector("select");this.Af(f.name).setValues([[e.c2cCountry,e.c2cNumber]]);break}}}finally{b&&!b.done&&(c=a.return)&&c.call(a)}}}; function zeb(a){var b="submit_form";a.model.has_custom_recaptcha_action&&(b="submit_form_"+a.getRedwoodId()+"_"+a.getId());var c=J3(a)?".high-context-channel-recommendation__g-recaptcha":".g-recaptcha";a.recaptcha=new WF(a.querySelector(c),function(){a.mb=!0;a.Cc(19,22)},b)} function bfb(a){var b=J3(a)?".high-context-channel-recommendation__g-recaptcha-v2":".g-recaptcha-v2",c=a.querySelector(b);if(c){var e=window.sc_createSpinner?window.sc_createSpinner("small"):null;e&&c.parentNode&&c.parentNode.insertBefore(e.getElement(),c);a.Ia=(new OC(c,function(){e&&c.parentNode&&c.parentNode.removeChild(e.getElement());a.va=!0;a.Cc(19,172);a.Cc(4,172)})).Zn(function(){a.Cc(14,172)})}} function cfb(a,b){b=b===void 0?null:b;var c=p3().map(function(e){return e.toString()}); b&&c.push(b);b=dfb(a);c.push.apply(c,Ca(Mdb(a.getRedwoodId(),b)));c.push.apply(c,Ca(qn("DetectDuplicateCases__enable_detect_duplicate_cases")==="true"?["detect_duplicate_cases_treatment"]:["detect_duplicate_cases_control"]));return[lQ(jQ(iQ(new Dr,8001336),8001336).xd(15),[].concat(Ca(new Set(c))))]} function $eb(a,b,c){b.form_frd_values=b.form_frd_values.filter(function(e){return e.frd_id!==8001336}); a=cfb(a,c)[0];b.form_frd_values.push(I2(a.Kc))} n.submitCustomerFollowUp=function(a,b){var c=this,e,f,h,k,l,p,r;return Qa(function(t){switch(t.o){case 1:return t.va(2),t.yield(Teb(c),4);case 4:e=t.ma;f=structuredClone(e);f.validate_only=!1;f.header||(f.header=[]);f.header.push({name:"case_action",value:"customer_follow_up"});f.header.push({name:"case_id",value:"cases/"+a});b&&f.header.push({name:"follow_up_note",value:b});f.submit_id=c.submitId;h={v:"0",psd:JSON.stringify(c.productSpecificData)};(k=Lm("test"))&&(h.test=k);(l=Lm("cases2"))&&(h.cases2= l);p={common_params:{context_params:{view_id:A().vid}},resource:f};if(c.va&&c.Ia){p.recaptcha_response=c.Ia.getResponse();t.Pa(5);break}if(!c.mb||!c.recaptcha){t.Pa(5);break}return t.yield(c.recaptcha.getResponse(),7);case 7:p.recaptcha_response_v3=t.ma;case 5:return t.yield(new Promise(function(u,w){Vm({httpMethod:"POST",endpoint:"cufinsert",params:h,requestBody:p,onLoadCallback:function(y){try{var la=JSON.parse(y.responseText);la.error||!la.result||la.result.includes("UPDATE_FAILED")?w(Error("Case update failed. 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c.helpcenter_form_field_results=[];a.o&&a.o.length>0&&(u=a.o.filter(function(ob){return ob.model.isValid()&&ob.model.QF}).map(function(ob){return{field_label:ob.ze(), field_id:ob.model.getName(),field_values:FR(ob.model)}}),u.length>0&&(c.helpcenter_form_field_results=u)); w=a.getFieldValues();y=ffb(a,!0);la=new Map(a.getHcfNameScFrdValueMap().entries());a.o.map(function(ob){return ob.model}).forEach(function(ob){ob.isValid()&&la.set(ob.getName(),nQ(ob.Lc()))}); for(ma=0;ma0&&(c.product_specific_data=Wa);a.Ed&&(c.target_submission_details={used_target_selector:!0,is_target_selector_verified:a.targetVerified});return pb.return(c)})} function Ueb(a,b){var c=Q3(a,1);Vm({httpMethod:"POST",endpoint:"escalationavailability",params:{v:"1",psd:JSON.stringify(a.productSpecificData)},requestBody:a.shouldSubmitToCasesV2()?c.serialize():"",onLoadCallback:function(e){var f=null;try{f=JSON.parse(e.responseText)}catch(r){f={}}var h,k,l,p;((h=f.chat_channel)==null?0:(k=h.common_options)==null?0:k.available_to_user)||((l=f.hangout_channel)==null?0:(p=l.common_options)==null?0:p.available_to_user)?Veb(a,b):(a.oa&&a.oa.hide(),G3(a))}, Rc:function(e){a.Cc(21,52,"escalationavailability: - "+e.statusText);a.oa&&a.oa.hide();if(e=a.querySelector(".submit-button"))e.disabled=!1;O3(a,a.model.strings.BACKEND_ERROR);a.dispatchEvent("validationend")}})} n.getChatAvailability=function(){var a=this;return Qa(function(b){return b.return(gfb(a))})}; function Web(a,b){var c,e,f,h,k,l;Qa(function(p){if(p.o==1)return c={contact_flow:b},a.va?(c.recaptcha_response=a.Ia.getResponse(),p.Pa(2)):a.mb?p.yield(a.recaptcha.getResponse(),4):p.Pa(2);p.o!=2&&(c.recaptcha_response_v3=p.ma);a.c2c.populateCallParameters(c);a.shouldSubmitToCasesV2()&&(e={},f=Q3(a,5),mg(f,2)&&(e.form_id=Tf(f,2)),Fd(Ce(f,4))!=null&&(e.redwood_form_id=$f(f,4)),e.channel=[5],Ge(f,RQ,7)?e.sc_frd_values=rcb(new sS(f.getScFrdValues())):Ge(f,ok,1)&&(e.frd_values=scb(new sS(of(f,ok,1)))), c.escalation=e);h={v:"1",psd:JSON.stringify(a.productSpecificData)};(k=Lm("test"))&&(h.test=k);(l=Lm("cases2"))&&(h.cases2=l);b.submit_id=a.submitId;Vm({httpMethod:"POST",endpoint:"createcall",params:h,requestBody:c,onLoadCallback:function(r){var t=null;try{t=JSON.parse(r.responseText)}catch(u){}R3(a,{type:"c2c",response:t})}, Rc:function(){R3(a,{type:"c2c",response:!1})}}); p.oa()})} function Veb(a,b){var c,e,f,h;Qa(function(k){if(k.o==1)return c={v:"0",psd:JSON.stringify(a.productSpecificData)},(e=Lm("test"))&&(c.test=e),(f=Lm("cases2"))&&(c.cases2=f),b.submit_id=a.submitId,h={common_params:{context_params:{view_id:A().vid}},resource:b},a.va?(h.recaptcha_response=a.Ia.getResponse(),k.Pa(2)):a.mb?k.yield(a.recaptcha.getResponse(),4):k.Pa(2);k.o!=2&&(h.recaptcha_response_v3=k.ma);M3(a)&&(a.shouldSubmitToCasesV2()||f)&&(a.Yc=!0);Vm({httpMethod:"POST",endpoint:"cufinsert",params:c, requestBody:h,onLoadCallback:function(l){var p=null;try{p=JSON.parse(l.responseText)}catch(r){R3(a,{type:"cuf",response:l.responseText,formData:b});return}R3(a,{type:"cuf",response:p,formData:b})}, Rc:function(){R3(a,{type:"cuf",response:!1,formData:b})}, Ch:!0});k.oa()})} function M3(a){return a.Rd?!1:a.model.is_chat_form||a.Na&&a.ma!==null&&a.ma.submission_channel===2} function P3(a){if(!a.model.fix_multi_page)return!1;var b=!1;B3(a,function(c){Number(c.Il())>a.Il()&&c.hasSatisfiedDependencies()&&(b=!0)}); return b} function L3(a){var b=a.getContactType()===0;return a.model.logged_in&&(Zdb()||p3().includes("channel_reco_treatment"))&&A().rs===1&&b&&!a.Na} function H3(a){return a.model.logged_in&&!a.Ea&&hfb(a)} function hfb(a){var b;if(!(b=efb(a))){b=a.getContactType()===3;var c=a.getContactType()===1;b=!!a.flags.enableSmartIntakeDuplicateCases&&!b&&!c}return b} function efb(a){var b=a.getRedwoodId(),c=!!a.flags.enableSmartIntakeDynamicQuestions,e,f;a=(f=(e=a.flags.smartIntakeDynamicQuestionsFormAllowlist)==null?void 0:e.primitive_value)!=null?f:[];e=A().lang;return c&&SVa(b,a,e)} n.getHasCheckedForDynamicRecommendation=function(){return this.Ea}; n.setHasCheckedForDynamicRecommendation=function(a){this.Ea=a}; n.getHasCheckedForDynamicQuestions=function(){return this.Jk}; n.setHasCheckedForDynamicQuestions=function(a){this.Jk=a}; n.getHasCheckedForDuplicateCases=function(){return this.Ej}; n.setHasCheckedForDuplicateCases=function(a){this.Ej=a}; n.getShouldShowNextStep=function(){return this.Sg}; n.setShouldShowNextStep=function(a){this.Sg=a}; function Reb(a,b){b=b===void 0?null:b;D3(a,!0);b&&(a.ma=b);a.ma.validate_only=a.validateOnly||P3(a);a.dispatchEvent("dynamicrecommendationfound");a.setHasCheckedForDynamicQuestions(!1);a.setHasCheckedForDuplicateCases(!1);a.Xa=!0;a.Ea=!0;D3(a,!1)} function ifb(a,b){D3(a,!0);a.ma=b;a.ma.validate_only=a.validateOnly||P3(a);a.Na=!0;b={contact_flow_model:b};Vm({httpMethod:"POST",endpoint:"channelrecommendation",params:{v:"1",psd:JSON.stringify(a.productSpecificData)},requestBody:b,onLoadCallback:function(c){var e=null;try{e=JSON.parse(c.responseText)}catch(f){S3(a,{response:c.responseText});return}S3(a,{response:e})}, Rc:function(){S3(a,{response:!1})}, Ch:!0})} function Seb(a){a=Ydb(new n3,a.map(function(b){return(new m3).setId(b.id).setValue(b.value)})); Vm({httpMethod:"POST",endpoint:"logformvalidationfailure",params:{v:"1"},requestBody:a,onLoadCallback:function(){}, Rc:function(){}, Ch:!0})} function S3(a,b){D3(a,!1);if(typeof b.response!=="object")a.submitForm();else if(b=b.response,b.channel_type&&b.channel_type==="CHAT"&&a.getContactType()===0){a.Sa=28;jfb(a);kfb();a.Cc(4,303);var c=a.querySelector(".high-context-channel-recommendation__container");lfb(a,!1);Im(c,"hidden",!1);!A().is_render_api&&hfb(a)&&a.vv();a.dispatchEvent("highcontextchannelrecommendationfound");a.Po&&zeb(a);c=a.querySelector(".high-context-channel-recommendation-options__option-estimated-wait-time");var e=b.chat_channel; if(e&&e.common_options){var f=e.common_options.estimated_wait_time_id;e.common_options.estimated_wait_time_seconds&&(e=e.common_options.estimated_wait_time_seconds,f=e<60?a.model.strings.CHANNEL_RECOMMENDATION_WAIT_TIME.replace("$0","1"):e<180?a.model.strings.CHANNEL_RECOMMENDATION_WAIT_TIME.replace("$0","3"):e<3300?a.model.strings.CHANNEL_RECOMMENDATION_WAIT_TIME.replace("$0",""+Math.floor(e/300+1)*5):a.model.strings.CHANNEL_RECOMMENDATION_WAIT_TIME_IN_HRS.replace("$0",""+(Math.floor(e/3600)+1))); c&&f&&gm(c,xm.oe(f))}c=a.querySelector(".high-context-channel-recommendation-options__help-text");e=a.querySelector(".high-context-channel-recommendation-options__help-text-container");b.estimated_save_time?(b=Math.floor(b.estimated_save_time.seconds/3600)+1,b=a.model.strings[b===1?"CHANNEL_RECOMMENDATION_HELP_TEXT":"CHANNEL_RECOMMENDATION_HELP_TEXT_PLURAL"].replace("$0",""+b),gm(c,xm.oe(b))):Im(e,"hidden",!0);Xeb(a)}else a.Sa=29,a.submitForm()} function Neb(a,b,c){var e;return Qa(function(f){e=ceb(new s3,beb(aeb(new q3,b),c));return f.return(new Promise(function(h,k){Vm({httpMethod:"POST",params:{v:"1",psd:JSON.stringify(a.productSpecificData)},endpoint:"authorizetargets",requestBody:e,onLoadCallback:function(l){var p=null;try{p=eeb(l.responseText),h(p)}catch(r){k(Error("Failed to parse AuthorizeTargetsResponse."))}}, Rc:function(){k(Error("API error authorizing targets."))}, Ch:!0})}))})} function jfb(a){a.Hb.report(a.Sa);a.Hb=null;a.Sa=27} n.getSubjectFieldId=function(){return I3(this,'input[name="subject-line-field-id"]').value}; n.getBodyFieldId=function(){return I3(this,'input[name="body-text-field-id"]').value}; function ffb(a,b){var c=[];B3(a,function(t){if(t.hasSatisfiedDependencies())for(var u=t.getValues(b),w=0;w0){O3(a,pfb(e),e);a.dispatchEvent("validationend");break a}qfb(a,e)}else O3(a,a.model.strings.BACKEND_ERROR,e)}else O3(a,a.model.strings.CONNECTION_ERROR);a.dispatchEvent("validationend")}else{c=b.response;b=b.formData;f=typeof c==="object"?c==null?void 0:(e=c.result)==null?void 0:e[0]:void 0;e=!1;if(c&&typeof c==="object")if(!c.error&&c.result&&f&&f.indexOf("PERM_FAILURE")!==0)if(f==="ACCEPTED"||f==="SUCCESS"||f==="RETRIED")if(P3(a))T3(a); else if(H3(a))Reb(a,b);else if(L3(a))ifb(a,b);else{c.fallback_info&&(a.Rd=!0);b=Lm("cases2");if(b=M3(a)&&(a.shouldSubmitToCasesV2()||b))a.chatPoolId=c.chat_pool_id||"",a.model.chat_support_request_id=c.chat_support_request_id||"";a.dispatchEvent("validated");c.case_id&&(a.caseId=c.case_id,U3(a),a.Cc(66,339,c.case_id));a.validateOnly||(!b||N3()||A().rs===79&&a.flags.enableChatMoleMigration||((0,window.sc_ensureSubscribed)(),a.dispatchEvent("chatrequested")),jfb(a),V3(a));W3(!0);e=!0}else qfb(a,c); 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break;case "SCREENSHOT_EDIT":(new e4({cD:function(){a.cD()}, Fm:function(b){a.Fm(b)}, Uf:a.Uf,iI:function(){a.iI()}})).render()}})} function Zfb(a){Qa(function(b){if(b.o==1)return a.oa.classList.add("flash"),setTimeout(function(){a.oa.classList.remove("flash")},750),b.yield(Jfb(a.ua),2); a.Zi=b.ma;a.page="SCREENSHOT_PREVIEW";a.Uf="NONE";$fb(a);a.Ja();b.oa()})} n=h4.prototype;n.cD=function(){this.Uf="NONE";this.setPage("SCREENSHOT_PREVIEW")}; n.setPage=function(a){this.page!==a&&(this.page=a,this.Ja())}; n.dD=function(){this.close();this.params.mp()}; n.WD=function(){this.Uf="NONE";this.setPage("SCREENSHOT_EDIT")}; n.Fm=function(a){this.Uf!==a&&(this.Uf=a,this.Ja())}; n.content=function(){var a=this;this.element("div","class","root",function(){a.dialog.cj(Tfb(a));a.dialog.render()})}; n.open=function(a,b){var c=this;this.page="SCREENSHARE";this.fh=b;this.stream=a;this.ua=new a4({stream:a,fh:b,rI:function(e){c.o=e;c.Ja()}}); this.dialog.open();this.ma=window.pageYOffset;document.body.style.top=-this.ma+"px";document.body.style.width=document.body.clientWidth+"px";document.body.style.position="fixed";agb(this)}; n.close=function(){this.page==="SCREENSHARE"&&$fb(this);document.body.style.position="";document.body.style.width="";document.body.style.top="";window.scroll(0,this.ma);this.dialog.close();this.dialog.Ua()}; function $fb(a){if(a.stream){a=x(a.stream.getTracks());var b=a.next(),c;try{for(;!b.done;b=a.next())b.value.stop()}finally{b&&!b.done&&(c=a.return)&&c.call(a)}}} function agb(a){if(a.stream){var b=a.stream.getTracks()[0],c=function(){a.page==="SCREENSHARE"&&a.close();b.removeEventListener("ended",c)}; b.addEventListener("ended",c)}} n.iI=function(){var a=this;return Qa(function(b){if(b.o==1)return b.yield(Ofb(a.va),2);a.Zi=b.ma;a.page="SCREENSHOT_PREVIEW";a.Uf="NONE";a.Ja();b.oa()})}; n.jp=function(){this.params.jp(this.Zi)};function i4(a){E.call(this,"sc.forms.ScreenshotCapture");var b=this;this.Yf="scFormsScreenshotcapturescreenshot-capture-button-tooltip";this.ma=new h4({mp:this.mp.bind(this),jp:this.jp.bind(this)});this.params=a;this.ua=new cp({icon:"gm/add",text:this.params.allowMultipleFiles?"Choose files":"Choose file",ariaLabel:this.params.allowMultipleFiles?"Choose files":"Choose file",style:3,Tg:24,trigger:function(){$3(307,52);var c;(c=b.o)==null||c.click()}}); this.oa=new cp({icon:"gm/screenshot_monitor",Tg:24,text:"Capture screenshot",ariaLabel:"Capture screenshot. 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