Our train was just about to depart from #Atocha when the power went & all we saw were staff running away from our train - no directions, no info to passengers. Initially thought is was something more sinister as panicked staff ran off @Renfe#Spain#SpainBlackout#Madrid
Hi @EurostarUK you've issued a voucher code to me via @nectar app but it doesn’t work.
@nectar have told me that @EurostarUK are responsible for re-issuing new codes.
Please can you help as @nectar have been no help at all
