Cognigy

@cognigy

We are revolutionizing the customer service industry, creating AI Agents for Your Contact Center

Düsseldorf, Germany

Joined July 2017

Cognigy
@cognigy
Apr 16, 2025
Success Spotlight: To reduce wait times and streamline service, Lufthansa introduced a multimodal identification and verification flow, powered by Cognigy’s transactional capabilities. Kudos the team at Lufthansa Group for making it happen! #AI #AgenticAI #AIAgents
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Cognigy
@cognigy
Mar 26, 2025
Vattenfall is upgrading to Cognigy for a modern, scalable conversational platform. Ditch outdated systems and unlock growth with agility and real-time optimization. Ready to migrate? Let’s talk. #AIAgents ##ConversationalAI #Vattenfall #Cognigy
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Cognigy
@cognigy
Mar 25, 2025
Nexus 2025 was more than an event, it was a bold leap into the AI-powered future of customer experiences. Dive into our recap video to catch all the highlights and inspiring conversations. What moment stood out for you? hubs.la/Q03dkqgd0 #Nexus2025 #AISummit
Cognigy
@cognigy
Mar 24, 2025
Join our live webinar on April 3, at 5 PM CET to explore the latest in Cognigy.AI! Get expert insights on LLM Ops, Agent Dev, Webchat, and seamless Contact Center integration. Reserve your spot now: hubs.ly/Q03d4L-D0
Cognigy
@cognigy
Mar 20, 2025
#Conversational AI is revolutionizing customer service—but what's the difference between good and great? Our CEO Philipp Heltewig joined the Startup Insider podcast to talk #AIAgents, automation, and why Agentic AI matters. Listen here: hubs.la/Q03cK4600