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Mark Hurst
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Mark Hurst

@markhurst
Reader, writer, host. I'm now posting at Mastodon. mastodon.social/@markhurst Writing & bio: creativegood.com Radio/podcast: Techtonic - techtonic.fm
New York City
creativegood.com
Joined April 2008
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    Mark Hurst
    @markhurst
    Apr 14, 2022
    If you're thinking of leaving Twitter, join us over at Creative Good: we're making tech better. Email newsletter - creativegood.com/all/newsletter… Weekly columns - creativegood.com/blog Member community - creativegood.com/membership/
  • user avatar
    Mark Hurst
    @markhurst
    Feb 5
    Find my posts on Bluesky - bsky.app/profile/markhu… and Mastodon - mastodon.social/@markhurst and my newsletter - creativegood.com/newsletter/ with this archive of posts: creativegood.com/blog/ See you there!
    bsky.app
    Mark Hurst (@markhurst.bsky.social)
    Encouraging better tech, and resisting Big Tech. - Host, Techtonic on WFMU: https://techtonic.fm - Founder/host, Gel conference: http://gelconference.com - Tech criticism: https://creativegood.com/...
  • user avatar
    Mark Hurst
    @markhurst
    Jul 10, 2025
    @MieleUSA I believe I have called Miele customer support half a dozen times because of the defective vacuum Miele sent me. Now Miele says it will send a refund - but it will take up to 6 weeks (?!) - AND it is the wrong amount. Unacceptable.
  • user avatar
    Mark Hurst
    @markhurst
    Jun 23, 2025
    @MieleUSA first sent me a defective vacuum. Then Miele didn't answer my request for help. Now Miele is unresponsive on Twitter. With this level of customer service, would YOU recommend Miele to anyone?
  • user avatar
    Mark Hurst
    @markhurst
    Jun 20, 2025
    @MieleUSA sent me a defective vacuum - manufactured with a gap between panels - and now customer service is not answering my request for help. Disappointing.
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