@Stullzi Thank you for the details. Please follow the Xfinity Support so that we can assist in DM.
Xfinity Support
@XfinitySupport
Hi! 馃憢 Welcome to your official support team @Xfinity.
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- @CoachK915 Thank you for sharing your concern. Just to know if your account is disconnected? If yes, then is there any service contract on which the account was on?
- @JackedandZen Please follow Xfinity Support on X for us to be able to reply on DM.
- @drumdog98 Thank you so much for sharing the details; they helped me locate your account. To access your account, I will need to verify your account by sending you a 6-digit verification code via phone or email. May I know which options suit you best?
- @hoystory We are here to help you. Please follow our page, so we can connect on dm.
