Cititec - Cititec

Cititec offers A full suite of IT services To keep your business running securely and efficiently.

From friendly IT support and robust cybersecurity to fast networks, reliable backups, seamless communications, and managed cloud hosting—we deliver proactive, expert solutions tailored to your needs, with minimal disruption and maximum peace of mind.

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Friendly IT Support

Enjoy expert support from our friendly, highly trained team, who are always ready to take your call. We quickly identify and resolve issues, often remotely, using secure access tools to fix problems first-hand with minimal disruption to your workflow.

CyberSecurity

Our skilled cybersecurity team protects your business from modern threats. We identify vulnerabilities, implement strong defenses, and use advanced monitoring to detect and stop risks early, ensuring your systems stay secure with minimal impact on daily operations.

Backup & Business Continuity

Our backup specialists help protect your critical data and maintain business continuity. We assess risks, implement secure backup solutions, and use sophisticated recovery systems to ensure your operations stay on track with minimal disruption, even in the face of unexpected events.

Fast Network & Internet

Our experienced network specialists work with you to boost speed, stability, and performance. We assess your setup, resolve issues quickly, and proactively optimise connectivity using cutting edge tools — keeping your business online, efficient, and connected without interrupting daily operations.

Business Communications

Our communications experts design and support integrated voice, video, and messaging solutions tailored to your needs. We resolve issues quickly and keep your team connected with reliable, streamlined platforms that boost productivity without disrupting your day-to-day operations.

Managed Cloud & Software Hosting

Our cloud specialists deliver reliable, scalable software hosting tailored to your needs. We manage your infrastructure behind the scenes to ensure high performance and uptime, proactively resolving issues so you can stay focused on growing your business, without interruption.

With Cititec by your side, your technology works smarter To keep your business running securely and efficiently.

We provide tailored IT Services and Solutions designed to meet the unique needs of businesses across a wide range of industries. From seamless cloud migrations and secure Microsoft 365 deployments to robust cybersecurity frameworks like the Essential Eight, our team delivers practical, proactive support that keeps your operations running smoothly.

Whether it’s optimising your network, securing critical data, or enhancing business communications, we offer reliable, scalable solutions to help you stay ahead in a fast-moving digital world.

We have partnered with Cititec for many years, and they have successfully seen us through a number of significant systems changes. Cititec is proactive in both managing our day-to-day technology needs and future requirements. They have been integral in the planning and implementation of our IT roadmap and enhancing our cybersecurity maturity. We greatly value their integrity and services.

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Cititec delivers smart, secure IT solutions to help your business thrive.

From implementing the Essential Eight for rock-solid cybersecurity to smooth cloud migrations and maximising Microsoft 365, our team ensures minimal disruption and maximum impact. We take care of the tech so you can focus on what matters most.

Our Process to Securing Small Businesses

At Cititec, we simplify cybersecurity for small businesses. Many lack the time or expertise to manage digital threats, and no two businesses face the same risks. Our tailored approach addresses people, processes, and technology—keeping your team secure, informed, and focused on running the business, not worrying about cyber threats.

Step 1: Assess & Identify Risks

We work closely with you to examine your current technology environment, identifying potential weaknesses such as:

Outdated hardware or software
Poor internal processes
Misconfigured or unpatched systems
Unprotected sensitive data
Weak password practices

Step 2: Build a Custom Cybersecurity Strategy

Based on our findings, we design a tailored strategy to strengthen your cybersecurity posture. This includes implementing best-practice frameworks like:

The Essential Eight – Government-recommended risk mitigation controls
Microsoft Secure Score – A measurement of your Microsoft 365 security configuration

Step 3: Ongoing Protection & Support

We go beyond initial setup with continuous improvement and proactive support:

Staff training & awareness programs
Password management tools
Annual penetration testing
Strategy reviews and regular updates
Insider threat monitoring and alerts

Tailored for Your Business

We know every business has different risk tolerances and budgets. That’s why we offer three flexible Managed Services Plans, designed to meet your specific needs—without overcomplicating things.

Welcome to Cititec

We provide tailored IT Services and Solutions designed to meet the unique needs of businesses across a wide range of industries.