Platform.sh Status

Upsun (formerly Platform.sh)

All Systems Operational

About This Site

Welcome to the Upsun (formerly Platform.sh) status page. You can visit this page whenever you have a question about the service status of our regions and systems.

You can also click on the “Subscribe to updates” button above to receive instant notifications on changes in our service status.

As always, if you experience any issues with Upsun, please join us on https://chat.platform.sh or open a ticket through https://support.platform.sh

Australia (au.platform.sh) Operational

Australia East (au-2.platform.sh) Operational

Canada (ca-1.platform.sh) Operational

Europe (France 3) (fr-3.platform.sh) Operational

Europe (France 4) (fr-4.platform.sh) Operational

Europe (Germany) (de-2.platform.sh) Operational

Europe (Switzerland) (ch-1.platform.sh) Operational

Europe (West) (eu.platform.sh) Operational

Europe (West 2) (eu-2.platform.sh) Operational

Europe (West 4) (eu-4.platform.sh) Operational

Europe (North 1) (eu-5.platform.sh) Operational

United Kingdom (uk-1.platform.sh) Operational

USA (East) (us.platform.sh) Operational

USA-2 (East 2) (us-2.platform.sh) Operational

USA-3 (West 2) (us-3.platform.sh) Operational

USA-4 (East 1) (us-4.platform.sh) Operational

Dedicated Enterprise Operational

Accounts Operational

Console Operational

User accounting Operational

Provisioning Operational

Billing Operational

Blackfire Operational

Europe (West 3) (eu-3.platform.sh) Operational

Canada (ca-2.platform.sh) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 14, 2026

Routine Maintenance in us.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 05:00 UTC

Scheduled - Platform.sh has scheduled a maintenance window in the us.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 12, 05:23 UTC

Routine Maintenance in us-4.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 14, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 05:00 UTC

Scheduled - We will be performing a routine maintenance in the us-4.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Jan 9, 15:35 UTC

Routine Maintenance in us-2.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 14, 04:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 04:00 UTC

Scheduled - Platform.sh has scheduled a maintenance window in the us-2.platform.sh region.

The host servers that run the region will be rebooted and/or upgraded. Downtime during this maintenance is expected only for a small proportion of the region’s projects running on the affected host.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 12, 05:22 UTC

Jan 13, 2026

Routine Maintenance in uk-1.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 13, 23:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 23:00 UTC

Scheduled - We will be performing a routine maintenance in the uk-1.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Jan 9, 15:34 UTC

Routine Maintenance in eu.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 13, 22:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 UTC

Scheduled - We will be performing a routine maintenance in the eu.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Jan 9, 15:34 UTC

Routine Maintenance in eu-3.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 13, 21:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 21:00 UTC

Scheduled - We will be performing a routine maintenance in the eu-3.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Jan 9, 15:34 UTC

Routine Maintenance in eu-5.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 13, 20:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 20:00 UTC

Scheduled - We will be performing a routine maintenance in the eu-5.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Jan 9, 15:33 UTC

Routine Maintenance in fr-4.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 13, 19:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:00 UTC

Scheduled - We will be performing a routine maintenance in the fr-4.platform.sh region to renew our TLS certificates as part of our standard rotation process.

All projects and environments will remain operational during this maintenance; however, you may experience brief interruptions or increased latency at certain points.

If you have any questions or concerns about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also reach out to us via our public chat channel at https://chat.platform.sh.

Thank you for your understanding as we work to ensure the security and reliability of our services.

Sincerely,
Platform.sh Support Team
Jan 9, 15:33 UTC

Jan 12, 2026

Routine Maintenance in eu-5.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 12, 20:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 20:00 UTC

Scheduled - We will be performing maintenance in the eu-5.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 8, 12:02 UTC

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

Routine Maintenance in fr-4.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 9, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 21:00 UTC

Scheduled - We will be performing maintenance in the fr-4.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:21 UTC

Jan 8, 2026

Routine Maintenance in ch-1.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 8, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 22:00 UTC

Scheduled - We will be performing maintenance in the ch-1.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:19 UTC

Routine Maintenance in uk-1.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 8, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 21:00 UTC

Scheduled - We will be performing maintenance in the uk-1.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:18 UTC

Routine Maintenance in de-2.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 8, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 20:00 UTC

Scheduled - We will be performing maintenance in the de-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:17 UTC

Routine Maintenance in fr-3.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 8, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 19:00 UTC

Scheduled - We will be performing maintenance in the fr-3.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:20 UTC

Degraded Performance on Console

Resolved - This incident has been resolved.
Jan 8, 15:41 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 20:59 UTC

Identified - The issue has been identified and a fix is being implemented.
Jan 7, 20:11 UTC

Investigating - We are investigating reports of degraded performance on our Console. There is no impact to production or development sites at this time. We will provide updates as we continue our investigation.
Jan 7, 20:02 UTC

Routine Maintenance in us-4.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 8, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 06:00 UTC

Scheduled - We will be performing maintenance in the us-4.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:09 UTC

Routine Maintenance in us-3.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 8, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 05:01 UTC

Scheduled - We will be performing maintenance in the us-3.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:09 UTC

Routine Maintenance in us-2.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 8, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 04:00 UTC

Scheduled - We will be performing maintenance in the us-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:09 UTC

Jan 7, 2026

Routine Maintenance in eu-4.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 7, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 22:00 UTC

Scheduled - We will be performing maintenance in the eu-4.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:16 UTC

Routine Maintenance in eu-2.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 7, 22:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 21:00 UTC

Scheduled - We will be performing maintenance in the eu-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:16 UTC

Routine Maintenance in eu.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 7, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 20:00 UTC

Scheduled - We will be performing maintenance in the eu.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:15 UTC

Routine Maintenance in us.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 7, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 05:00 UTC

Scheduled - We will be performing maintenance in the us.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:02 UTC

Routine Maintenance in ca-1.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 7, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 04:00 UTC

Scheduled - We will be performing maintenance in the ca-1.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Jan 5, 13:01 UTC

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

Routine Maintenance in au.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 1, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 1, 13:00 UTC

Scheduled - We will be performing maintenance in the au.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Dec 30, 13:47 UTC

Routine Maintenance in au-2.platform.sh

Completed - The scheduled maintenance has been completed.
Jan 1, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 1, 12:00 UTC

Scheduled - We will be performing maintenance in the au-2.platform.sh region to release the latest features, bug fixes and performance updates.

All projects and environments will continue to function during the upgrade; however, at one point, a short downtime of no more than 10 minutes maybe experienced. Integrations and webhooks may fail during the maintenance, and you may notice increased deployment times.

If you have any questions about this maintenance, please contact Platform.sh Support by logging in to https://console.platform.sh/ and visiting the Support Center. You can also access our public chat channel using https://chat.platform.sh.

Sincerely,
Platform.sh Support Team
Dec 30, 13:46 UTC

Dec 31, 2025

No incidents reported.