Terms of Service

Last Updated: October 31, 2026

1. Acceptance of Terms

By accessing, installing, or using the Loopit mobile application (the “App”) and related services provided by Loopit (“we,” “us,” or the “Platform”), you agree to be legally bound by these Terms of Service (the “Terms”). If you disagree with any provision of these Terms, please do not use the App or our services.

2. Changes to These Terms

We may update, revise, or amend these Terms to reflect changes to our services or applicable legal requirements. We will update the “Last Updated” date at the top of these Terms accordingly. For changes that materially affect your rights or obligations, we will provide reasonable notice before those changes take effect through an in-app notification, email, or another appropriate method. Where applicable law requires your separate consent, we will obtain that consent.

To the extent permitted by applicable law, your continued use of the App after the revised Terms take effect constitutes your acceptance of the revisions. If you disagree with the revisions, you may stop using the App and handle your account, balances, and outstanding orders in accordance with these Terms.

Changes to these Terms must not retroactively cause Purchased Coins or Purchase Bonus Coins to expire or diminish any refund rights or other remedies to which you are already entitled under applicable law.

3. Provision and Availability of Services

We may modify, suspend, or discontinue the App, related services, or individual features for maintenance, upgrades, security, compliance, or other reasonable operational needs. Where such action may materially affect you, we will provide advance notice where reasonably practicable. If advance notice is not possible because of an urgent security incident, a legal requirement, or another circumstance, we will provide an explanation promptly to the extent legally permitted and reasonably practicable.

We will take reasonable measures to maintain service availability, but we cannot guarantee that the App will always operate without interruption or error. Responsibility arising from service unavailability will be determined in accordance with these Terms and applicable law.

Modification, suspension, or discontinuation of the services does not release us from our obligations under Section 8 and applicable law to address Coins balances, undelivered orders, and refund requests.

4. User Accounts and Security

Your Account Responsibilities

Certain features of the App may require you to create a user account. You agree to provide accurate, complete, and current information when registering and to update that information promptly so that it remains accurate. You must safeguard your authentication credentials and bear the responsibility required by applicable law for your use of your account. You agree to notify us promptly if you discover any unauthorized access to your account or any related security breach.

If unauthorized access, unauthorized charges, or other irregularities occur, responsibility and the appropriate response will be determined based on the specific facts, these Terms, and applicable law. You will not be held entirely responsible solely because the relevant activity occurred through your account.

Minimum Age

You must be at least 13 years old to access or use the App. The App is not intended for children under 13. By accepting these Terms, you represent that you meet the applicable age requirements stated in these Terms.

If we learn or reasonably believe that you do not meet the applicable age requirements, we may suspend, restrict, or terminate your account or your access to all or part of the App. If you believe our determination is incorrect, you may contact us to request a review. Related Coins, undelivered orders, and refund requests will continue to be handled in accordance with Section 8 and applicable law.

5. AI-Generated Output

The App incorporates artificial intelligence (“AI”) technology that may generate content based on the text prompts and data you submit. Such generated content is referred to as “AI Output.” By using these AI features, you acknowledge and agree that:

• AI Output may not always be accurate, complete, or suitable for your particular needs.
• To the extent permitted by applicable law, we make no guarantees or warranties regarding the quality, originality, or suitability of AI Output.
• You are responsible for reviewing and verifying AI Output before relying on it for any purpose.
• We may use your input prompts and the resulting AI Output to enhance and improve our services in accordance with these Terms and our Privacy Policy. Where separate consent is required by applicable law, we will obtain that consent.

6. Intellectual Property

Our Proprietary Assets

The App and its components, including related content, functionality, and underlying software—including data, code, text, visual content, media, and their organization, selection, and design—are proprietary assets belonging to us or our third-party licensors, without prejudice to any rights that you or other rights holders lawfully hold in User Content.

These assets are protected by applicable intellectual property laws, including copyright, trademark, and patent laws. Except for the limited license expressly granted to you under these Terms, we reserve all rights, title, and interest in the App and the related intellectual property.

Limited License Granted to You

Subject to your compliance with these Terms, we grant you a limited, non-transferable, non-exclusive, non-sublicensable, and revocable license to access and use the App and its services for personal, non-commercial purposes, except as otherwise expressly authorized by these Terms or the Platform.

We may suspend or terminate this license if you violate these Terms or where otherwise permitted by applicable law.

Modification, suspension, or termination of the license does not release us from our obligations under Section 8 and applicable law to address Coins balances, undelivered orders, and refund requests.

Intellectual Property Infringement

We respect the intellectual property rights of others and expect users of the App to do the same. If you believe that any content available on or through the App infringes your copyright, you may submit a notice to our designated copyright contact at support@Loopit.me.

Upon receiving a valid copyright infringement notice, we may remove or disable access to the allegedly infringing content in accordance with applicable law. We may also notify the user who posted the content and, where applicable, provide an opportunity to submit a counter-notification.

To constitute a valid copyright infringement notice, you should provide the following information as required by applicable law:

• A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed or, if a single notice covers multiple copyrighted works, a representative list of those works;
• Identification of the material claimed to be infringing or the subject of infringing activity, together with information reasonably sufficient for us to locate it;
• Information reasonably sufficient for us to contact the complaining party, such as a name, address, telephone number, and email address;
• A statement that the complaining party has a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notice is accurate and, where required by applicable law, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right allegedly infringed.

We reserve the right to suspend or terminate the accounts of repeat infringers in appropriate circumstances. Related balances and orders will be handled under Section 8.

7. User Content and Creations

Content You Provide

When you generate or upload content through the App, including prompts, comments, and other materials (collectively, “User Content”), you retain the rights you lawfully hold in that User Content.

By providing User Content, you grant us, to the extent permitted by applicable law, a perpetual, worldwide, royalty-free, non-exclusive, and sublicensable license to use, reproduce, modify, publicly display, distribute, and otherwise exploit that User Content to operate, market, and improve our services. This authorization includes using your AI Output in promotional and marketing materials to demonstrate the App’s capabilities.

The processing of personal information, consent that may lawfully be withdrawn, and other non-waivable rights will be governed by our Privacy Policy and applicable law.

You represent and warrant that you hold all rights, consents, licenses, and authorizations necessary to submit your User Content to the App and grant the rights specified in these Terms. You bear the corresponding responsibility for your User Content, including ensuring that it does not violate applicable law, these Terms, or any third-party rights.

Shared Creations

When you choose to publish a creation consisting of AI Output, it becomes visible and available to the broader App user community. You acknowledge that other users may view, interact with, and potentially adapt or “remix” your published creations.

While you retain the rights you lawfully hold in the underlying creation, you grant us and other App users the rights necessary to enable the publishing, sharing, and remixing features described in these Terms.

Sharing and Remixing Features

The App allows users to share and remix creations. When a user remixes another user’s creation, appropriate attribution and identification will be provided to the original creator.

8. Coins and Credits

This Section establishes specific provisions concerning the distinction between Coins and Credits and the purchase, delivery, use, refund, validity, and account-related treatment of Coins.

For these matters, if this Section conflicts with a general provision elsewhere in these Terms, this Section will prevail. Mandatory provisions of applicable law and applicable app store rules will prevail where they impose different requirements.

8.1 Distinction Between Coins and Credits

Coins are virtual spending units on the Loopit platform used to purchase designated in-game items or digital interactive services, or to support creators.

Credits are virtual spending units for the Platform’s content creation services. They may be used only to pay the fees for related creation services when users create content.

Coins and Credits have separate purposes, balances, and transaction records. They cannot be exchanged for one another, substituted for one another, or combined to pay for a transaction. Coins cannot be used to pay for creation services. Credits cannot be used to purchase in-game items or digital interactive services, or to support creators.

The Platform will not, without user authorization, apply the balance of one type of unit toward a transaction associated with the other type. User authorization does not alter the foregoing restrictions on permitted uses.

For purposes of this Section:

• “Purchased Coins” means Coins obtained in exchange for payment and identified as the purchased quantity on the purchase page.
• “Free Reward Coins” includes Coins awarded as a bonus with a purchase (“Purchase Bonus Coins”) and Coins obtained through independent free promotions (“Independent Free Reward Coins”).

Before a purchase or reward claim, the Platform will clearly display the corresponding quantities, sources, and applicable restrictions. Purchase Bonus Coins are subject to the deduction order in Section 8.3. Their recovery following a refund and their validity are governed by Sections 8.5 and 8.6, respectively.

8.2 Crediting and Delivery of Coins

After you complete a purchase and the payment channel and the Platform verify that the transaction is valid, Loopit will credit the Purchased Coins and any qualifying Purchase Bonus Coins to the Loopit account you were logged into and confirmed at the time of purchase. Coins will ordinarily be credited immediately after transaction verification.

A portion of Coins is considered delivered when it has actually been credited to the relevant account and is available for use. A successful charge shown by the payment channel does not, by itself, mean that the Coins have been delivered.

If Coins are not credited promptly because of network delays, delayed payment notifications, system failures, or similar issues, you may contact support@Loopit.me for investigation.

If payment is verified but the Coins have not been delivered, Loopit will issue the missing Coins. If delivery cannot be completed, Loopit will process or assist with a refund in accordance with applicable law and payment channel rules. The same portion of Coins under an order will not be issued more than once, and the same portion of a payment will not be refunded more than once.

8.3 Use and Deduction of Coins

Before you confirm a transaction using Coins, the Platform will display the number of Coins required for the relevant item, service, or creator-support action. After your confirmation, the Platform will deduct the corresponding number of Coins and deliver the relevant benefits or perform the relevant service.

Among balances eligible for the intended use, the Platform will deduct Free Reward Coins first. Free Reward Coins with expiration dates will be deducted in order of earliest expiration. If expiration dates are the same, they will be deducted in the order in which they were credited.

Free Reward Coins without expiration dates will be deducted after Free Reward Coins with expiration dates, in the order in which they were credited. If Free Reward Coins are insufficient, Purchased Coins will then be deducted in the order in which they were credited.

If your balance is insufficient, the transaction cannot be completed. The Platform will not automatically purchase Coins or charge your payment account without your separate authorization.

If a system error causes a duplicate deduction, or if the relevant benefits or services are not delivered after a deduction and cannot subsequently be provided, the Platform will restore the corresponding Coins while preserving their original source classification. If restored Free Reward Coins have already expired, the Platform will provide a reasonable additional period for their use and inform you of that period.

You may view records of purchases, rewards, spending, restorations, and deductions following refunds on the relevant account pages.

8.4 Handling Irregular Orders and Refund Requests

For issues such as unauthorized charges, duplicate charges, payment without Coins being credited, quantity discrepancies, duplicate deductions, or non-delivery, you may contact support@Loopit.me and provide your Loopit account information, order number, purchase time, payment channel, proof of payment, and a description of the issue.

The Platform will request only the information necessary to investigate the issue.

Loopit will provide an initial response within three business days after receiving a request. We will generally complete the investigation and notify you of the outcome within 15 business days after receiving all necessary information.

If assistance from a payment channel or another third party is required, the Platform will inform you of the reason for the delay, the progress of the matter, and the expected time of the next update. Any stricter requirements imposed by applicable law will apply.

For purchases made through the Apple App Store, users may request a refund through Apple’s official refund channels, and Loopit will provide necessary assistance with order verification.

For purchases made through Google Play, users may request a refund under Google Play’s rules or contact Loopit for assistance.

Refund eligibility, approval, and the time required for funds to be returned are governed by applicable law and the relevant app store rules. The investigation and response periods stated above apply to Loopit’s handling of the matter and do not guarantee an app store’s refund approval or the time when funds will be received.

For further information, see Apple’s official refund guidance and the Google Play refund policy.

8.5 Balances Following Refunds and Insufficient Balances

While a refund request is being processed, Loopit may temporarily freeze the Coins associated with the relevant order to the extent necessary and will explain the reason for the freeze and the number of Coins affected. If the refund is not approved and no other lawful basis for restriction exists, the Platform will release the freeze.

After a refund is completed, Loopit may recover the Coins directly attributable to that refund. If those Coins have already been spent, the Platform may revoke directly corresponding virtual benefits that remain capable of revocation.

The number of Coins counted as recovered through revocation will be based on the actual Coins spent that are attributable to the refunded order, as recorded in the original transaction records.

For a partial refund, the cumulative number of Purchased Coins to be recovered will be calculated by multiplying the total Purchased Coins under that order by the ratio of the cumulative amount actually refunded to the amount actually paid for the purchase under that order. Any fractional Coin will be rounded down to the nearest whole Coin.

The number of Purchased Coins remaining to be recovered at that time will be reduced by the Purchased Coins previously recovered for the same order through balance deductions, revocation of corresponding benefits, or application of Coins from subsequent purchases.

The quantities of Purchase Bonus Coins to be recovered, already recovered, and remaining to be recovered will be calculated and recorded separately under the promotional rules clearly disclosed before purchase. They will not be combined with the recovery quantities for Purchased Coins.

The Platform will display the calculation details. The cumulative quantity recovered within each category must not exceed the quantity in that category directly attributable to the refund.

If the Coins associated with a refund have already been spent and deductions from the balance and revocation of corresponding benefits are insufficient to recover them, the Platform may record the number of Coins that remain unrecovered.

To the extent permitted by applicable law and app store rules, the Platform may apply Coins from your subsequent voluntary purchases toward that outstanding recovery amount. Before you confirm another purchase, however, the Platform must prominently display the number of Coins being purchased, the number proposed to be applied toward recovery, and the number that will remain available for use, and must obtain your confirmation.

The Platform will not automatically deduct money from you, deduct Credits, or require you to purchase Coins again as a condition of receiving a refund that has already been approved.

Coins recovered through balance deductions, revocation of corresponding benefits, or application of Coins from subsequent purchases will be recorded under the same refunded order according to their original source category. The outstanding quantity for that category will be reduced accordingly. Quantities already recovered must not be recovered again.

The extent to which Purchase Bonus Coins may be revoked must be determined under the promotional rules clearly disclosed before purchase. Independent promotional rewards unrelated to the refunded order will not be deducted because of that refund.

The Platform will not impose a punitive account ban solely because a user makes a good-faith refund request or raises a payment dispute. Where evidence establishes fraud or abuse of the refund process, the Platform may take separate action under the relevant agreements and applicable law.

8.6 Validity of Coins

Purchased Coins, including Coins obtained through in-app purchases on the Apple App Store or Google Play, have no expiration date and will not expire because time has passed or the account has remained inactive.

Purchase Bonus Coins also have no expiration date, although they may be revoked in connection with a refund of the corresponding purchase order under Section 8.5.

If Independent Free Reward Coins have an expiration date, it must be clearly disclosed before they are claimed. These Coins must be displayed separately from Purchased Coins and Purchase Bonus Coins.

The Platform must not cause Purchased Coins or Purchase Bonus Coins to expire by changing their classification or modifying promotional rules.

8.7 Treatment Upon Account Deletion

Before you confirm account deletion, Loopit will notify you of the remaining Purchased Coins and Free Reward Coins in your account, as well as any outstanding orders and refund requests.

After account deletion, Coins in the account can no longer be used or transferred. Whether delivered Coins are eligible for a refund will be determined under the refund provisions of these Terms, applicable law, and app store rules.

Voluntary account deletion does not, by itself, create an additional right to a refund, nor does it affect refund rights or other remedies you already hold.

For purchase orders that remain undelivered at the time of account deletion and cannot subsequently be delivered, the Platform will investigate and process or assist with cancellation and refund.

Existing refund requests, payment disputes, and claims available under applicable law are not extinguished by account deletion. You may continue to contact support@Loopit.me to resolve them.

The Platform will retain the records necessary to handle related orders and disputes in accordance with applicable law. It will not indefinitely prevent account deletion solely because an order dispute remains unresolved.

8.8 Treatment Upon Account Restriction or Termination

Where suspected violations require investigation, Loopit may temporarily restrict relevant transactions or freeze relevant Coins to the extent necessary.

If an investigation confirms a violation and a deduction of Coins, revocation of benefits, or account termination is required, the Platform will act based on the specific facts, relevant agreements, and applicable law. To the extent legally permitted, the Platform will inform you of the reasons, the quantities affected, and the available review channels.

Account restriction or termination does not automatically result in the removal of all Coins. Lawfully purchased balances unrelated to the violation, undelivered orders, and refund requests will continue to be handled in accordance with these Terms, applicable law, and app store rules.

If a review confirms that an action was taken in error, the Platform will restore the relevant balance or provide another appropriate remedy.

9. Unacceptable Activities

You agree not to engage in, support, or facilitate any of the following prohibited activities:

• Using the App in violation of any applicable local, state, federal, or international law or regulation.
• Transmitting or distributing unsolicited commercial communications (“spam”) through the App.
• Creating or sharing content that is unlawful, misleading, deceptive, infringing, defamatory, obscene, or otherwise objectionable.
• Attempting to gain unauthorized access to our infrastructure or servers.
• Engaging in systematic or automated use of the App without the Platform’s permission, including through bots or scripts.
• Misrepresenting your identity or impersonating another person or entity.
• Disrupting, overloading, or interfering with the normal operation of the App or any connected network.
• Using data or functionality obtained from the App to develop competing services or applications.
• Reverse engineering, disassembling, or otherwise attempting to extract the App’s source code, except where expressly permitted by applicable law and where that permission cannot be excluded by agreement.
• Using information collected from the App to harass, abuse, stalk, or harm others.
• Using the App in a manner that violates, or could cause us to violate, applicable export control, economic sanctions, or trade compliance laws or regulations.
• Using the App to generate, distribute, or promote fraudulent, deceptive, or misleading synthetic content, including content that impersonates a person or misrepresents its source, authenticity, or origin.
• Attempting to bypass, disable, interfere with, or circumvent any security feature, usage restriction, content filter, or access control of the App.

10. Content Moderation and Enforcement

We reserve the right to monitor, review, and remove User Content or published creations that violate these Terms or are otherwise considered objectionable, and to take necessary measures in accordance with applicable law.

Loopit maintains a zero-tolerance approach to unlawful, abusive, hateful, or otherwise objectionable content.

Users may use the in-app tools to report inappropriate content or users engaging in abuse, harassment, or similar conduct. Users may also block other users to prevent further interaction.

Reported content will be reviewed by our moderation systems and team. We aim to review reported content and take appropriate action within 24 hours, including removing content that violates these Terms and suspending or terminating the accounts of users who violate them.

We may use a combination of automated detection systems and human reviewers for content moderation. Where an action concerning content or an account affects Coins, virtual benefits, or refunds, Section 8 also applies.

11. Account Termination and Data Management

You may delete your account at any time through the App’s settings. Before you confirm deletion, we will notify you of your Coins balances and outstanding orders and refund requests in accordance with Section 8.7.

After your account has been successfully deleted, we will delete or de-identify your personal data in accordance with our Privacy Policy and applicable legal requirements.

When you remove User Content from the App, including AI Output or comments, that content will be removed from public view. Copies may remain in backups or related systems to the extent necessary to meet legal obligations, prevent fraud and abuse, maintain platform security, or assist investigations. Such copies will be handled in accordance with applicable retention periods.

Independent remixes lawfully published by other users and records lawfully retained will be handled in accordance with these Terms, our Privacy Policy, and applicable law.

If we determine that you have violated these Terms or applicable law, or that your conduct harms other users, us, or a third party, we may suspend, restrict, or terminate your account and access to the extent necessary and reasonable.

Actions taken for other reasonable operational needs are subject to the notice and handling provisions in Section 3. Except where disclosure is legally prohibited or urgent circumstances apply, we will explain the reasons and provide a review channel to the extent legally permitted and reasonably practicable.

Coins balances, virtual benefits, undelivered orders, and refund requests following account deletion, restriction, or termination will be handled under Sections 8.7 and 8.8. A change in account status does not automatically erase balances or end the related handling obligations.

If we terminate your account or you delete it, provisions that by their nature should survive termination will remain effective. These include provisions necessary for order verification, restoration and recovery of Coins, refunds, dispute resolution, and retention of related records.

12. App Store Requirements

Apps Obtained from the Apple App Store

If you obtained the App from the Apple App Store, you acknowledge that these Terms form an agreement between you and us, rather than an agreement with Apple Inc.

To the extent permitted by applicable law and relevant app store rules, Apple is not responsible for the App or its content and has no obligation to provide maintenance or technical support services for the App.

Your use of the App must also comply with the applicable Apple App Store terms and rules.

The crediting of Coins purchased through the Apple App Store, refunds, and related balance adjustments are also subject to Section 8 and Apple’s relevant rules.

Apps Obtained from the Google Play Store

If you obtained the App from the Google Play Store, you acknowledge that these Terms form an agreement between you and us, rather than an agreement with Google LLC.

To the extent permitted by applicable law and relevant app store rules, Google is not responsible for the App or its content and has no obligation to provide maintenance or technical support services for the App.

Your use of the App must also comply with the applicable Google Play terms and rules.

The crediting of Coins purchased through Google Play, refunds, and related balance adjustments are also subject to Section 8 and Google Play’s relevant rules.

13. Disclaimer of Warranties

To the extent permitted by applicable law, and except for the commitments expressly made in these Terms, the App and related services are provided on an “as is” and “as available” basis.

We make no other express or implied warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

This Section does not exclude or limit the delivery, issuance of missing Coins, restoration, refund, or related handling obligations expressly set out in Section 8. It also does not exclude or limit warranties, consumer rights, or other liabilities that cannot be excluded or limited under applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, we, our affiliates, and our respective licensors, service providers, employees, agents, officers, and directors will not be liable for indirect, special, incidental, consequential, or punitive damages arising from or relating to your use of the App.

This Section does not release us from our obligations under Section 8 concerning delivery, issuance of missing Coins, restoration, refunds, or related handling. It also does not exclude or limit liability that cannot lawfully be excluded or limited.

Any direct losses or other liabilities for which we are legally responsible will be addressed in accordance with applicable law.

15. Indemnification

To the extent permitted by applicable law, if your violation of these Terms or applicable law, or your infringement of third-party rights, causes us, our affiliates, or our respective officers, directors, employees, agents, contractors, licensors, or suppliers to incur third-party claims or losses, you must bear the indemnification obligations corresponding to your conduct and legal responsibility.

These obligations may include reasonable legal fees recoverable under applicable law.

This Section does not require you to bear liability that we or another party must bear under applicable law. It also does not affect your rights to refunds or other remedies under Section 8 and applicable law.

16. Waiver and Severability

Our failure to enforce any provision or condition of these Terms will not be construed as a continuing or subsequent waiver of that provision or condition, or as a waiver of any other provision or condition.

If a court of competent jurisdiction determines that a provision of these Terms is invalid, unlawful, or unenforceable, that provision will be limited or severed to the minimum extent necessary so that the remaining provisions remain fully binding and effective.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us concerning the App. To the extent permitted by applicable law, they supersede all prior and contemporaneous communications, understandings, agreements, representations, and warranties concerning the App, whether written or oral.

Coins purchase information, promotional rules, and specific usage restrictions clearly displayed to you and confirmed by you before a purchase or reward claim form part of the relevant transaction agreement. They must not conflict with the express commitments in Section 8, mandatory provisions of applicable law, or applicable app store rules.

18. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with applicable United States federal law. This choice of law does not exclude other laws that must apply or affect the rights you hold under mandatory consumer protection laws applicable in your place of habitual residence.

For disputes arising from or relating to these Terms, you and we should first attempt to resolve the matter informally and in good faith. You may contact us at support@Loopit.me.

This informal process does not prevent you from seeking urgent relief, submitting a claim within an applicable statutory period, or exercising other rights that cannot lawfully be restricted.

Disputes that cannot be resolved informally may be brought before a court having jurisdiction under applicable law. This Section does not exclude the jurisdiction of any court where that jurisdiction cannot lawfully be excluded by agreement.

To the maximum extent permitted by applicable law, you and we agree to bring claims against each other only in an individual capacity, rather than as a plaintiff or class member in any purported class, collective, or representative action or proceeding.

Nothing in this Section waives any rights or remedies that cannot be waived under applicable law.

19. Contact Information

If you have questions about these Terms or need assistance with orders, refunds, accounts, or requests for review, you may contact us by email at support@Loopit.me.