We're here to help! Reach out for queries, support, or anything you need from the Codebasics team.
Our Office
Codebasics, Hyderabad, India.
2nd floor, WeWork Krishe Emerald
SY No. 11, Kondapur Main Road
Laxmi Cyber City, Whitefields
Madhapur, Hyderabad – 500081
Telangana, India
Frequently Asked Questions
Quick answers to the questions we hear most.
This is a case of a failed payment. The amount may have been deducted from your account, but the transaction was not successful.
We assure you that the amount will be refunded to your source of payment in 7-9 business days. If you don’t receive it, please email us at [email protected] with your payment details and also contact the customer support of your UPI app or bank.
Please reach out to us on WhatsApp and our team will help you get access. Chat with us here
If you are facing any issue accessing your course, please reach out to us on WhatsApp and our team will help you. Chat with us here
If you have any doubts or are stuck while learning, please ask us on Discord. You can join Discord by clicking on the “Ask questions on Discord” option available below the lecture video.
Please email us at [email protected] with the following details, and we will share your invoice:
- Name
- Registered email address
- Date of purchase
- Course purchased
- Address
- Amount paid
For quick questions about our courses, please reach out to us on WhatsApp. Chat with us here
For invoices, refunds and payment-related queries, please email us at [email protected].
For partnerships and business enquiries, please email us at [email protected].
We reply to all emails within 24 hours on weekdays and within 48 hours on weekends.
Our WhatsApp support is available from 9 AM to 9 PM IST, all days of the week.
Please email us at [email protected] from your registered email address with your refund request.
Note: All refunds are processed as per our Refund Policy.
