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AI receptionists for businesses that run on the phone

Every business is different. So is every AI receptionist we build.

We map how your calls come in, build the agent around it, and manage it every day, while you keep the software you already use.

From $179/month, priced to call volume2-week free trial, no credit cardMonth to monthGets smarter with every call
Plugs into what you already run

What changes after the switch.

The calls that used to go to voicemail now get answered, sorted, and booked. These three numbers are dolfyn's own client results.

Read the call study.

66%
Fewer missed calls
After switching to dolfyn.
~200%
Call spikes absorbed
Heat waves, storms, month-end. No queue, no bigger bill.
38%
Of calls are urgent
Routed to a person right away instead of left as a message.
What one missed call is worth

Any one of these pays for years of dolfyn.

Furnace$4,800Roof$9,500Water heater$1,950Burst-pipe claim$15,400A signed lease

Job values: Angi 2026 national averages; claim value: Insurance Information Institute, 2019 to 2023.

Built for you, in four steps.

You never touch a prompt or a setting unless you want to.

1

Map

A 15-minute call about how your phone actually rings: services, hours, who is on call, what counts as urgent.

2

Call it

The same day, we send you a number for a first version of your agent, built from that call and your website. Call it yourself, hand it to your team, and try your hardest calls on it.

3

Build

We connect it to the tools you already run, test it against your real call scenarios, and run it on your own line for a two-week free trial.

4

Live

It takes your calls. AI checks every one after it ends, our team reviews calls daily, and it gets smarter as more calls come in.

It gets smarter with every call.

Most AI receptionists run on day 300 exactly the way they ran on day one. dolfyn is checked after every call, fixed when something is off, and keeps getting better as more calls come in.

1

AI checks every call

When a call ends, AI reads the whole transcript and checks it against how your business runs.

2

People review calls daily

Our team reviews calls every day and looks closely at anything the AI flagged.

3

A person makes every fix

Nothing changes on its own. Someone on our team confirms the problem and makes the change, so every improvement is deliberate.

4

Lessons carry across your trade

What we learn on one company's calls improves the other agents we run in that trade. Anonymized, and no client data is shared.

What the AI checks on every callDetails captured rightCall flowed correctlyRight urgency and routingBooking reached your calendar or CRMCaller got the right answer

Every call, on your dashboard, with the receipts.

Transcripts, recordings, who was reached, what was booked, and the on-call settings you control yourself.

  • Accuracy you can check. Real-time address verification on every call, an AI check of every transcript after the call, and daily human review that catches a wrong answer before a customer does.
  • Your rules, your switches. Change who is on call, who the agent can transfer to, and what counts as urgent, without a support ticket.
  • Lands where your team works. Custom API integration into your field service software, PMS, or CRM. No rip-and-replace.
NPNorthgate Property Management
3 unread
14Today
3Unread
1Urgent
71This week
92%Responded
Unit 4B, water through bathroom ceiling

Tenant: Priya S. · Manager notified, plumber dispatched

EmergencyMaintenance
11:39 PM
Two-bedroom at Maple Court, viewing request

Prospect: Daniel K. · Showing booked Sat 10:30

LeasingBooked
2:10 PM
Dripping kitchen faucet, unit 12

Tenant: Amira H. · Logged as routine work order

Maintenance
9:31 AM
Owner statement question, 88 Birch

Owner: R. Castellano · Transferred to accounting

OwnerTransferred
Yesterday
Priya S. · Unit 4BReceived 11:39 PM · Call · 2 min 48 s
NewRespondedClosed
Summary

Water coming through the bathroom ceiling, not near electrical. Tenant told to place a bucket and avoid the light fixture. Flagged emergency, on-call manager paged, plumber dispatched.

Recording
▶1:04 / 2:48
On-call schedule
Dave R. · 604 555 0188
Lena M. · 604 555 0142
Incoming11:52 PM
"Hi, there's no heat in my unit and it's freezing in here."
dolfyn
After-hours agent
Emergency escalation
Leasing specialist
Billing specialist
Booking and intake
Transfer to a person

It sounds like one receptionist and works like a whole team.

Your pod: one receptionist on the line, a specialist agent behind every kind of call. The caller never hears a handoff.

  • General agent answers, qualifies, books, and routes.
  • After-hours agent knows what is urgent at 2am and who to reach.
  • Overflow agent picks up when your line is busy so nobody hits voicemail.
  • Department specialists for billing, maintenance, leasing, intake, each trained on that job alone.

Hear the voice your callers will get.

Tap a voice and hear it answer the way it would answer your phone.

Your best receptionist, cloned for your agent
Or use the voice your callers already know.

If someone on your team answers the phone better than anyone, we can build your agent on a clone of their voice. Optional, and included if you want it.

Don't take our word for it.

★★★★★
"Does exactly what it says. Calls get answered while I'm on the job, I get a text with all the details, and I call them back when I'm free. No more losing jobs because I couldn't pick up."
Mike, Owner, HVAC, Plumbing and Heating, Regina
★★★★★
"We used to have calls slip through all the time especially after 5. Now everything gets logged and sent to me. Makes my job a lot easier and we're booking more jobs because of it."
Sarah, Office Manager, Plumbing and Drain Services, Toronto
★★★★★
"We have 8 techs and an office manager who can't always get to the phone. Before this we were losing calls constantly during busy periods. Makes a real difference when you're running a bigger operation."
Ryan, Operations Manager, General Contracting, Burnaby

Built for one-truck shops and for companies doing eight figures a year, including a property manager running well over a thousand doors.

Any business that runs on inbound calls.

Also built for apartment communities, short-term rentals, realtors, medical and dental, contractors, landscaping, pest control and auto repair.

The questions people ask before they book.

That is the point of building it for you. We have built agents that separate a tenant with no heat from a routine work order, route a gas smell to a safety script, and book a panel-upgrade quote without a callback loop. If your calls are unusual, that is a build conversation, not a limitation.

Yes. After a 15-minute discovery call, we build a first version of your agent from that conversation and your website and send you a phone number for it the same day. Call it yourself and have your team try it. When you're ready, the two-week free trial runs on your real line.

No. A phone tree makes the caller do the routing. dolfyn holds a real conversation, works out what the caller needs, and either handles it or hands it to the right specialist agent or person with the details already captured.

The three reasons clients give us: the last one kept making mistakes, it could not connect to their software, or nobody was tuning it. dolfyn is built around your business, integrates by custom API, and is reviewed by real people every day.

Yes, and that is the part most AI receptionists skip. After every call, AI reads the full transcript and checks that the details were captured correctly, the call flowed the way it should, it was routed with the right urgency, the booking or lead reached your calendar or CRM, and the caller got the right answer. Our team also reviews calls every day. When something needs fixing, a person checks it and makes the change. What we learn carries across agents in the same trade, anonymized, so your receptionist keeps getting smarter as more calls come in.

The agent cascades. It tries your on-call person, then the next one on the list, then the backup, until someone answers, and it tells the caller what to do in the meantime. You change who is on call, and who the agent is allowed to transfer to, from your dashboard whenever you like.

If your software has an API you can enable on your plan, we connect to it. ServiceTitan, Jobber, Housecall Pro, Buildium, Monday.com, HubSpot, calendars, spreadsheets. If you have no CRM, we can build the lead tracker too.

Our clients' callers mostly do not notice, and when they do they do not care. They want the answer and the booking. In one university study, 71% of callers could not tell current voice AI from a person.

Yes. Missed-call text-back and AI chat are part of the build when you want them, and Google review follow-up is available as a paid add-on. Calls are the core.

Take a closer look.

Compare dolfyn to other services, see what it connects with, look at real setups we have built, or dig into the guides.

Stop losing calls an AI can answer.

A 15-minute discovery call, a number to call your own agent the same day, then a two-week trial on your real line. No credit card, no contract.

Book a discovery call
2-week free trial. No credit card. No contracts.
2-week free trialNo credit card, no contracts
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