Eric Götz — Brand-, Product- & UX-Design and related business development

Artist, Designer & Founder
Portrait of Eric Götz
Brand DesignBusiness DevelopmentProduct DesignUX Design

Eric recently went from founding and consulting startups to directing web and mobile app designs at corporate scale, creating a renowned leisure airline's design system and establishing centralized design processes as design governance team lead.

Business DevelopmentImageBrand DesignImageProduct DesignImageUX DesignImage
Business DevelopmentImageBrand DesignImageProduct DesignImageUX DesignImage

Work

Eric's creative portfolio, demonstrating his design thinking process and its outcomes.

End-to-End — Research to Delivery

  1. 01Discover& Empathize
  2. 02Define& Ideate
  3. 03Design& Prototype
  4. 04Test& Validate
  5. 05Deliver& Iterate
  • Role
    Student
    Year
    2026
    Disciplines
    Brand DesignBusiness DevelopmentProduct DesignUX Design
    Tools
    CanvaClaudeFigmaLovable

    Creating and validating a social business model for sustainable tourism in the Canary Islands as M.Sc. thesis project in the Venturing Lab at Tomorrow University, answering the research question if tourism can directly fund local island life.

    Problem

    The Canary Islands set new records in visitor numbers (18M+ in 2025) and tourism revenue (€23.2bn in 2025) each year, with tourism being the main economic driver, while local residents work under bad conditions for minimum wages, being left behind, unable to afford the rising costs of living.

    Solution

    Designing a 3-sided social platform

    Canarycation

    Island Card · Platform · Community Fund

    Travellers

    Buy the Island Card

    • →Up to 50% of card revenue flows into local community fund
    • →Partner map in the web app shows participating local businesses
    • →Visit venue, scan QR and present Island Card, staff approves discount manually

    Businesses

    Grant discounts, gain traffic

    • →Join platform, support the social mission
    • →No costs, no tech setup, discounts get applied manually in existing payment system
    • →Advertisement on platform possible for fee

    Residents

    Submit support inquiries

    • →Submit support inquiries (e.g. for rent or rent deposits)
    • →Benefit from local community projects in housing, culture and education
    The marketplace connects all three sides within one social and sustainable mission.
    • 1

      Island Card

      offered at three price tiers dependent on trip duration, providing discounts at local shops for travellers, while up to 50% of card revenue flows into a community fund to support local island life in housing, culture and education.

    • 3

      Hypotheses

      to prove in three validation stages: interviews, surveys, lean market experiment.

      • H1 — Travellers' willingness to pay for an island card to receive discounts in local shops and support local life
      • H2 — Local businesses' willingness to provide discounts
      • H3 — Local residents' willingness to submit support inquiries
    • 5

      Interviews

      semi-structured, with locals across four islands, identifying core problems around low incomes (€1,700 average gross monthly salary) and rising costs of living (€1,200 average monthly rent).

    • 60

      Participants

      across three surveys designed for three different customer segments: tourists, businesses and locals.

  • Role
    UX Specialist (incl. Project- & Team-Lead)
    Year
    2023–2026
    Disciplines
    Product DesignUX Design
    Tools
    FigmaUmbracoWordPress

    Creating and establishing a fully scalable design system and leading its governance team at a renowned multi-market airline joint venture by Lufthansa and Turkish Airlines, aligning all digital touchpoints through centralized design processes, directing web and mobile app designs based on research insights.

    Problem

    The airline had several digital touchpoints (web, app, mail, kiosks, etc.) which were not aligned in design and mostly outdated, based on business metrics rather than user needs.

    Solution

    A full-circle UX Re-Design Project, “re-thinking the way flights are getting booked” from scratch, creating an innovative and consistent experience across digital touchpoints, based on empathy for the customer.

    Opportunities

    • How might we celebrate SunExpress and its emotional legacy digitally?
    • How might we leverage peer-to-peer inspiration to guide decision-making?
    • How might we increase comfort and convenience around data entry?
    • How might we support self-organization among group travelers? (see example)
    • How might we design for both independence and reassurance?
    • How might we digitally support travelers during the airport experience?

    Example

    A collaborative booking tool that allows one user to initiate a group trip and invite others to enter their own passenger details, select extras and split costs. Includes deadline setting, WhatsApp sharing and real-time status tracking of group members’ inputs.

    • 17M

      users/year

      on the B2C platform, keeping the conversion rate stable, steadily reducing errors, friction and time-to-task with new design approaches.

    • 1

      Design System

      created on the basis of a CX framework, established from qualitative and quantitative market-, business- and user research insights.

    • 1

      Design Team

      led and organized, including the establishment of centralized design processes, deriving from a six-figure UX Re-Design Project.

    • 2

      main digital touchpoints

      as pilot projects (web and mobile app) for applying new UX patterns and UI Design with new design system, optimizing the overall information architecture according to users needs.

  • Role
    Founder & CEO
    Year
    2023–2025
    Disciplines
    Brand DesignBusiness DevelopmentProduct DesignUX Design
    Tools
    AmazonCanvaKlaviyoShopify

    Creating and establishing a sustainable lifestyle brand with a convertible pet in cabin cork travel bag made in Portugal, fulfilling IATA air travel requirements while providing maximum pet comfort and flexible usability.

    Problem

    Many airlines allow passengers to travel with their pets (cats and dogs) in the airplane cabin, storing them within a bag under their front seat, following very strict conditions. Yet there is no bag available that fully complies with all necessary requirements. Most bags exceed required measures on at least one side and then are too short on the other sides, leaving out potential space for the animal. Furthermore, most available bags are typically made of polyester in China, not considering a rising consumer need for sustainable products.

    Solution

    A sustainable bag that makes full use of given measures, providing pet comfort while complying with all requirements.

    • 100%

      Made in Portugal

      manufactured with sustainable cork leather and washable cotton inlays. Convertible for maximum travel comfort.

    • 55 × 40 × 23 cm

      IATA measures for cabin bags and requirement for pet-in-cabin underseat air travel.

    • 4

      sides

      with nets so pets can see and breathe freely, another important requirement for pet air travel.

    • 2

      digital experiences

      buying in the brand's online shop and on Amazon.

  • Role
    Founder & CEO
    Year
    2020–2023
    Disciplines
    Brand DesignBusiness DevelopmentProduct DesignUX Design
    Tools
    AmazonCanvaKlaviyoShopify

    Creating and establishing a renowned lifestyle brand with two Hard Iced Tea beverage products, inspired by the City of Miami and its Art Deco Design.

    Problem

    Hard Iced Tea and Hard Seltzer products are on the rise in the U.S., especially among younger consumers, yet there is no comparable product available in Germany and other European Markets, mainly due to regional tax regulations.

    Solution

    Hard Iced Tea made of a natural fruit wine basis and natural aromas, making the product competitively viable in Germany.

    • 250,000+

      cans sold

      including a nation-wide product launch with ALDI in Germany.

    • 3

      sales channels

      across at least three countries (DE, ES, DK), including retail, convenience and e-commerce.

    • 3

      marketing channels

      including online ads on Google, Meta and TikTok, POS and events.

    • 2

      digital experiences

      buying in the brand's online shop and on Amazon.

Music

Eric can't live without music. You'll find several records released under his name. Listen to his artist evolution on Spotify, Apple Music, YouTube and Co.

About

Eric walking his dog on a quiet street in Lanzarote

Eric is a multidisciplinary artist and designer with a strong background in business. With creativity and empathy being the core skills that always shape his unique perspective, he'll establish a vision and drive it.

His growth mindset has brought him across the globe, with working experiences in Frankfurt am Main, Miami and Barcelona. For now he's operating remotely from the Canary Islands. Eric is fluent in German, English and Spanish.

And always accompanied by music.

Contact

For collaborations please contact eric(at)intoeric.com.