Tech trouble?
Consider it handled.
Computer repair, Wi-Fi, email, phones and websites for homes and small businesses. Post what you need in plain words. An ID-verified technician takes it on, by screen-share or in person, and Koadi holds your payment until you confirm the work is done.
- 5.0 on Google from 16 reviews
- New Jersey company since 2022
- NJ-certified Small Business Enterprise
Why people trust Koadi
- Every tech is ID-verified before they work
- Koadi holds your payment securely and releases it to the technician only after you confirm the job is done.
- Remote across the US, and on-site when a verified tech near you takes the job
- Clients can rate each finished job
Three steps. Zero guesswork.
Tell us what's wrong
In your own words — "my laptop takes ten minutes to start," "the office printer vanished again." Post any time. Technicians can pick up jobs around the clock.
Your money waits with us
Koadi holds your payment. The tech can see it's real, but can't touch it. They get to work: screen-share, phone call, or at your door.
Happy? Then they're paid
You check the work first. Your approval releases the payment. If it's not fixed, tell us. The money stays held while we review, and the outcome can be a redo, a partial payment or a refund.
We're not a directory. We finish the job.
On Koadi, one tech takes your job, you can follow the progress, and Koadi holds your payment until you confirm the work is done.
| Question | Koadi | Lead-gen directories | Big-box tech support |
|---|---|---|---|
| Is your money protected? | Held by Koadi until you confirm the work | Ask how the contractor takes payment | Check the store's terms |
| How fast does help arrive? | Starts when a technician takes the job. | Depends on who replies | Depends on the booking |
| What happens to your phone number? | Stays private — chat in the app | Check the site's privacy terms | Check the store's privacy terms |
| Checked & rated techs | ID-verified, rated by clients | Varies by listing | Varies by store |
| If the fix isn't right | Money stays held while we review: a redo, a partial payment or a refund | Between you and the contractor | Per the store's policy |
If it plugs in, connects, or logs in — we handle it.
Need something built, not fixed?
Describe the project and get proposals to compare. Longer projects get their own portal for updates, tasks and approvals.
Run a business? Get IT help without hiring an IT department.
- One-off fixes from ID-verified technicians
- Planned work too: office moves, network cabling, phone systems, websites
- Longer projects get their own portal for updates, tasks and approvals
Based in Tinton Falls, New Jersey. Remote across the US, and on-site when a verified technician near you takes the job.
The Koadi Guarantee
Every technician shows government ID before they can take a job. Koadi holds your payment until you confirm the work is done. If it's not fixed, the money stays held while we review, and the outcome can be a redo, a partial payment or a refund.
Try the fix yourself first. Free, and in order.
- Computers & printersPrinter says offline? Work through this listUsually one of five fixes, listed in order of likelihood.
- Computers & printersWhy is my computer so slow? Every fix, in orderOne specific problem, not old age. Restart to SSD swap, in order.
- Security & scamsThink your computer has a virus? Do this, in this orderHow to tell if it is really malware, and the safe order for removing it.
- Wi-Fi & internetWi-Fi keeps disconnecting? Find the real causeDevice, router, placement or the line itself: how to corner the culprit.
- Security & scamsEmail hacked? The first hour matters mostWhoever controls your email can reset every other password you own.
- Security & scamsThat 'Microsoft' pop-up is a scam. Here's what to doThe alarm, the phone number, and how to get out without losing anything.
All fix-it guidesEach one ends with when to stop and hand it to a technician.
Questions, answered.
How fast can someone help me?
Technicians are notified the moment you post. How quickly one takes it depends on the job and who is available. For in-person visits, timing depends on technicians near you.
When am I charged — and is my money safe?
On a bid job your card is charged when you accept a technician's bid. On a fixed-price job it is charged when you post. Either way the money doesn't go to the technician: Koadi holds it until you confirm the job is done. Cancel before work starts and you're refunded automatically, in full.
Who are the technicians?
Independent technicians who pass a government ID check before they can take a job. Clients can rate each finished job, and you see a technician's rating when they bid on or take your job.
What does it cost?
There's no fixed rate. Posting is free. You set a fixed price, or technicians send their own bids and you pick one, so the price is agreed before work starts.
Do you come to my home, or is it all online?
Both. Lots of problems — slow computers, email trouble, software issues — are fixed remotely while you watch on a screen-share. When hands are needed (new office setup, hardware repairs, Wi-Fi dead zones), you can get an on-site visit when a verified technician near you takes the job.
You've restarted it three times.
Time to call in a pro.
Post your problem free. An ID-verified technician takes it on, and Koadi holds your payment until you confirm the work is done.
