Help Center
Find answers to your questions, troubleshooting guides, and tips for getting the most out of Percify.
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Account & Billing
Manage your subscription, update payment methods, and handle team access settings. Learn about our different plan tiers and features.
Video Creation Guide
Step-by-step guides on creating your first avatar, writing scripts, and using our advanced video editor tools.
Troubleshooting
Solutions for common issues with video generation, audio syncing, and avatar rendering. Get back to creating in no time.
Popular Articles
Most read help articles from our community.
How do I reset my password?
Go to the login page and click 'Forgot Password'. Enter your email address and we'll send you a link to reset your password.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription from your account settings. You'll retain access to paid features until the end of your billing cycle.
How do I download my videos?
Once your video is generated, open it in your library and press Download to save the MP4. Talking videos render at 480p or 720p, depending on the model you chose, with no watermark on any plan.
