Coaching and Training

Coaching and Training Services

Shift Work Forward offers targeted coaching and training services to organizations working to advance workforce equity. Whether you’re building employer partnerships, improving job quality, or strengthening career pathways, our team brings field-tested expertise to help you move forward.

What we believe

Our approach to coaching and training

Our training services are grounded in the same frameworks and principles that guide our work with Network Partners — rooted in racial equity, human-centered design, and systems thinking. We don’t offer generic professional development. Every session draws from real-world implementation experience and is shaped by what we know drives lasting, equitable change.

We prioritize training engagements that build your team’s capacity to take action — introducing frameworks, tools, and strategies you can put to work right away. Depending on your needs, we can offer standalone training sessions or pair training with follow-up coaching to reinforce learning and support implementation.

Equity-centered

All content is aligned with our Framework for Advancing Racial Equity in the Workforce.

Field-tested

Our materials are drawn from active program delivery with partners across the country.

Practical

We focus on tools and strategies your team can apply immediately.

Flexible

Sessions range from 1–6 hours and can be customized to your context.

What we offer

Job Design 101

A compelling introduction to why equitable workplaces are good business. We examine local labor market demographics, explore the case for rethinking hiring practices, and introduce our Job Design Framework — helping participants understand the connection between specific workplace practices and stronger employer outcomes.

Employer Engagement & Industry Partnerships 101

A foundational overview of industry partnerships — what they are, why they matter, and how to build them. Covers the characteristics of high-performing partnerships, stages of employer engagement, recruitment strategies, and how to craft a compelling employer value proposition. Grounded in local labor market data.

Job Quality and Career Navigation Survey

Uses our Job Quality and Career Navigation survey to help employers listen and respond to employee voice and identify opportunities to improve retention, advancement, and workplace practices. Covers survey design, deployment, promotion strategies, and interpreting results to inform interventions and organizational change. Can be implemented pre- and post-intervention to measure impact over time.

Coalition Building 101

This training covers how to build a coalition and maintain its work over time. Participants learn to assess where their coalition falls on the continuum from sharing information to working as one, and examine stakeholder analysis, power mapping, and resource allocation. It covers setting goals, defining partner roles, and establishing processes for decisions and communication. Participants also learn practices for addressing competing priorities, clarifying responsibilities, sharing leadership, navigating conflict, and adapting as relationships and conditions change.

Power Mapping

Understanding who has influence—and how decisions really get made—can make or break your work. Without that clarity, your efforts may not reach the people or systems that most influence outcomes. Power mapping is a practical tool to help you see the relationships and influence shaping your work. It also helps you make better decisions about where to spend limited time, energy, and money. In this session, you’ll use the tool with your own real-world challenges to identify who to engage, where to focus your efforts, and how to build the right connections to get things done. Through hands-on use and discussion, you’ll leave with a clearer plan for navigating influence and turning ideas into action.

Intro Session for Centering Workers in the Design of Workforce Solutions

We often say workforce systems should center workers, yet many programs, policies, and career navigation tools are still shaped by assumptions rather than lived experience. This interactive workshop introduces practical approaches for testing ideas with workers and job seekers before investing significant time, funding, or resources into them. Through hands-on activities, discussion, and real-world examples, participants will explore how testing and iteration can uncover hidden biases, challenge default thinking, and improve the design of workforce and training systems. The session will examine how organizations can assess whether solutions are truly desirable, viable, and feasible. Attendees will leave with concrete tools and frameworks they can apply directly in their own work.

Conducting Empathy Interviews to Center Workers in the Design of Workforce Solutions

Conducting empathy interviews helps us better understand the experiences and challenges workers, learners, or program participants face at a given point in their career journey. To ensure people have access to opportunities, forge equitable pathways to good jobs, and create more equitable workplaces, we need tools and processes—like Empathy Interviewing—that ensure practice and systems strategies center the voices, experiences, and insights of those closest to the problem.
Adult Student

Request services

Tell us about your organization and what you’re looking to accomplish. A member of our team will follow up to discuss fit, timing, and pricing.


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