All Systems Operational

Partner API Operational
Money movement: card authorization Operational
Dashboard Operational
Mobile Operational
Spend Management Operational
Authentication Operational
Partner Integrations Operational
Brex Travel Operational
Bill Pay Operational
Home Page Operational
Banking Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Resolved - Twilio has confirmed that the carriers removed the unintentional blocked placed on business numbers on the morning of Oct 28. We've confirmed against our logs that SMS to French phone numbers is fully restored and functional.
Oct 30, 16:51 UTC
Identified - We’re continuing to work with Twilio and their carrier partners to restore SMS delivery to French phone numbers on the Orange network.

The carrier partners have confirmed the issue stems from a recent update to the SMS spam filter blocklist managed by a2fm. This change has unintentionally impacted multiple providers. Their technical team is actively working to reconcile the records and resolve the issue.

We will continue to closely monitor their progress.

Oct 28, 15:35 UTC
Update - We’re continuing to work with Twilio and the carrier Orange to restore SMS delivery to French phone numbers on the Orange network. Twilio has escalated the issue directly to Orange, and we’re pressing for an urgent resolution. We don’t yet have an estimated time for a fix.

In the meantime, affected users can configure some notifications to be sent over other channels such as email or push. Alternatively, users can enable text messages over WhatsApp as a temporary workaround to keep receiving text messages for 2FA codes, card authorizations, and other account notifications. Both options are available in your Brex profile's notification settings.

Oct 22, 15:03 UTC
Investigating - We are currently investigating an issue with our SMS deliverability in France. We are currently unable to send SMS to phone numbers registered with the cell carrier Orange. We are actively working with our partners at Twilio to resolve the issue. In the meantime, affected users may be unable to receive SMS for 2FA, card authorizations, and other account-related notifications.
Oct 20, 15:55 UTC

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Oct 21, 2026

No incidents reported.

Oct 20, 2026