All Systems Operational

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The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.

Uptime over the past 90 days. View historical uptime.
Deque Log-In Service (US) Operational
Deque University Operational
Axe Devtools APIs Repository Operational
Axe Devtools Pro Server Operational
Axe Linter Operational
Axe Reports (US) Operational
Axe Devtools Mobile Operational
Axe Documentation Site Operational
Deque File Transfer Service Operational
Customer Support Help Center Operational
Accessibility Services Operational
Assessment Services - Auditor Operational
Assessment Services - Monitor Operational
AUS Regional Services Operational
Deque Log-In Service (AU) Operational
Axe Reports (AU) Operational
EU Regional Services Operational
Deque Log-In Service (EU) Operational
Axe Reports (EU) Operational
Axe Monitor Operational
Axe Auditor Operational
Agora - agora.dequecloud.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

Monthly Patching: 1-5 PM ET
Completed - The scheduled maintenance has been completed.
Oct 31, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 13:00 EDT
Scheduled - We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Oct 7, 14:10 EDT

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Informational: PHP Vulnerability Vulnerabilities – No Customer Action Required
Resolved - On October 21, 2026, vulnerabilities in PHP (CVE-2026-109618 and CVE-2026-109619) were publicly disclosed. The Deque security team responded immediately and applied updates where needed the same day. No customer action is required.

For questions, please contact Deque Support at helpdesk@deque.com.
Oct 22, 11:45 EDT

Oct 21, 2026

Email Delivery Issue | Delayed or Missing Emails from Deque
Resolved - This incident has been resolved.
Oct 21, 11:10 EDT
Monitoring - Email delivery has been restored, and emails from Deque, including password reset and user provisioning emails, are now being delivered normally. If you requested a password reset or provisioned users while this issue was ongoing and did not receive the email, please request it again. We are continuing to monitor the situation closely. If you continue to experience issues, please contact us at helpdesk@deque.com.
Oct 21, 02:06 EDT
Identified - Some customers are not receiving emails from Deque, including password reset emails. Our team has identified the cause and is working to restore normal email delivery. If you need help accessing your account in the meantime, please contact us at helpdesk@deque.com and we’ll be happy to assist.
Oct 20, 16:33 EDT

Oct 20, 2026

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