We are investigating reports of API downtime with several integrations, including BambooHR and Asana. Our engineering team has been notified and is actively investigating. We will provide updates as we have more information.

Our integrations have resolved their incidents and are back online following security patching and validation. Thanks for your patience.

We're seeing intermittent 429 errors on Agent Handler in the US region (prod-use1). Engineers have been notified and are actively looking into a fix

We've now resolved the incident. Thanks for your patience.

We are investigating reports of docs site degradation. Our engineering team has been notified and is actively investigating. This appears to be related to a third-party provider issue. We will provide updates as we have more information.

We've now resolved the incident. Thanks for your patience.

We are investigating reports of an API service outage in our US tenant. Our engineering team has been notified and is actively investigating. We will provide updates as we have more information.

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.

We identified an issue affecting syncs for some legacy reports-based ADP Linked Accounts. Some accounts may have been incorrectly moved to a Relink Needed status even though their credentials are still valid. We are actively working on the remediation.

If your ADP Linked Account shows Relink Needed, please DO NOT ask your end user to relink. Instead:

1. Trigger a manual sync for the Linked Account from the Merge Dashboard.
2. If the sync fails, contact our support team at support@merge.dev and we'll restore the account for you.

We've now resolved the incident. Thanks for your patience.