Identified - Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected.
The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but we don't expect normal performance yet.
Until then, we recommend using a different video model. Generations that are still pending may complete late or fail.
Nov 02, 2026 - 17:36 UTC
The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but we don't expect normal performance yet.
Until then, we recommend using a different video model. Generations that are still pending may complete late or fail.
Nov 02, 2026 - 17:36 UTC
Investigating - We're seeing degraded performance for Kling 4.0 and 3.0 tasks.
Nov 02, 2026 - 16:53 UTC
Nov 02, 2026 - 16:53 UTC
App
Degraded Performance
Backend
Degraded Performance
Billing
Operational
Support
Operational
Public API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
