Listening Explorer / Quick Search – Intermittent Slowness
Identified - We are experiencing intermittent slowness in Listening Explorer/Quick Search within Sprinklr Insights.

Our Engineering team is actively monitoring the issue and working to address these temporary disruptions. We are also working on a permanent fix to prevent recurrence.

We will keep you updated on the progress.
Oct 07, 2026 - 18:11 UTC
Investigating – TikTok Workflow Disruption (India Region Only)
Investigating - We are currently investigating a temporary disruption impacting TikTok-related workflows for customers whose TikTok accounts are associated with the India region.

Our team is actively working with TikTok to better understand the underlying change and evaluate potential mitigation options. At this time, the impact appears to be limited to the India region only. Customers in other regions are not affected.

We will continue to provide updates as more information becomes available and as our investigation progresses
Jun 17, 2026 - 08:25 UTC
Twitter media not opening via direct URL in Sprinklr
Update - Hi Team,
We are currently experiencing an issue where media from Twitter messages may not open when accessed directly via URL within Sprinklr. Our team is actively working on a resolution.
We apologise for the inconvenience and appreciate your patience. Please feel free to reach out to Sprinklr Support for any assistance.
Apr 16, 2026 - 04:52 UTC
Identified - We would like to inform you that we’re currently experiencing an issue where media from twitter messages may not open in expanded preview via direct URL.
We apologize for the inconvenience caused and appreciate your patience during this time.
If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support.

Thank you.
Apr 01, 2026 - 05:33 UTC
Investigating - We are currently experiencing an issue where media from Twitter messages may not open when accessed directly via URL within Sprinklr. Our team is actively working on a fix.
Mar 31, 2026 - 21:18 UTC
Uptime over the past 90 days. View historical uptime.
Reddit Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
EMEA (Prod21) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
America (Prod12) Operational
Facebook Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
America (Prod) Operational
America (Prod6) Operational
America (Prod2) Operational
America (Prod8) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Whatsapp Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Instagram Operational
America (Prod) Operational
America (Prod6) Operational
America (Prod8) Operational
America (Prod2) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
X Operational
America (Prod2) Operational
America (Prod) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Application - User Interface Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Latency Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Link Shortener Services Operational
America (Prod2) Operational
America (Prod) Operational
EMEA (Prod3) Operational
APAC (Prod11) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod5) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Network Operational
America (Prod) Operational
America (Prod6) Operational
America (Prod8) Operational
America (Prod2) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Sprinkr API Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Advertising Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Advocacy Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Benchmarking Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Sprinklr Service Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Communities Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Marketing Operational
America (Prod) Operational
America (Prod6) Operational
America (Prod8) Operational
America (Prod2) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Reporting Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Sprinklr Insight Degraded Performance
America (Prod) Degraded Performance
America (Prod2) Degraded Performance
America (Prod6) Degraded Performance
America (Prod8) Degraded Performance
EMEA (Prod3) Degraded Performance
EMEA (Prod5) Degraded Performance
EMEA (Prod15) Degraded Performance
EMEA (Prod16) Degraded Performance
EMEA (Prod17) Degraded Performance
EMEA (Prod18) Degraded Performance
APAC (Prod4) Degraded Performance
APAC (Prod11) Degraded Performance
EMEA (Prod19) Degraded Performance
America (Prod12) Degraded Performance
EMEA (Prod21) Degraded Performance
Rule Engine Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Cloud Hosting Provider Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Database Services Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Mobile App Connectivity Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Publishing/Planner Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Digital Asset Management Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Engagement Dashboards Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Workforce Management Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Conversational AI - Chatbot Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
EMEA (Prod21) Operational
Conversational AI - Voicebot Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Messaging Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Voice Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Voice Connect Operational
America (Prod12) Operational
America (Prod) Operational
America (Prod8) Operational
America (Prod6) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
EMEA (Prod19) Operational
America (Prod2) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod21) Operational
Other Social Channels Operational
America (Prod) Operational
America (Prod2) Operational
America (Prod6) Operational
America (Prod8) Operational
EMEA (Prod3) Operational
EMEA (Prod5) Operational
EMEA (Prod15) Operational
EMEA (Prod16) Operational
EMEA (Prod17) Operational
EMEA (Prod18) Operational
APAC (Prod4) Operational
APAC (Prod11) Operational
EMEA (Prod19) Operational
America (Prod12) Operational
EMEA (Prod21) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 6, 2026

No incidents reported today.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

DR Test Maintenance Activity
Completed - The scheduled maintenance has been completed.
Oct 30, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 00:30 UTC
Scheduled - Hi Team,

As part of our ongoing commitment to maintaining high availability and business continuity, we will be conducting a Disaster Recovery (DR) test for our production environment.

Please be assured that this activity is planned to take place without any impact on services or operations. All systems are expected to remain fully functional throughout the test.

Maintenance Window (UTC):
Date: Friday, 30 October 2026
Time: 1:30 AM UTC – 11:30 AM UTC [ 7:00AM IST - 5:00PM IST]

We appreciate your understanding and cooperation as we continue to strengthen the resilience and reliability of our systems.

Thank you for your continued support and understanding.
Oct 28, 07:00 UTC

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage