All Systems Operational

About This Site

Welcome to Tidio’s official Status Page. Here you can find real-time updates on the availability, uptime, and overall performance of our core services, including Live Chat, Lyro AI, and Flows.

This page provides current system status, scheduled maintenance notifications, and incident reports to keep you informed.

Agent Dashboard Operational
Chat widget Operational
Lyro AI Operational
Flows Operational
Ticketing System Operational
Web & Desktop application Operational
API Operational
WebSocket Operational
Shopify API & Mobile Operational
Shopify Third party services Operational
Home Page Operational
Meta — Whatsapp Integration Operational
Meta — Facebook integration Operational
Meta — Instagram Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Resolved - This issue has been resolved, and webhook events are being delivered normally again. Events affected during the incident were delayed rather than lost, and they’ve now been processed.

We’re sorry for the disruption this caused to your integrations and automations, and thank you for your patience while we worked on a fix.

Oct 28, 22:02 UTC
Investigating - We are currently investigating this issue.
Oct 28, 20:08 UTC

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.