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Same app. Same users. Half the rating.
All reviews: 3.7★
Payment reviews: 1.8★
We dug into 11,448 reviews to see where subscription cancel flows break, and how to fix them 👇
Habit Rabbit’s ratings recovered, but the app reviews tell a much more interesting story. We analyzed 2,337 App Store and Google Play reviews to uncover what changed, what didn’t, and what product teams can learn from an app rating recovery.
Claude Fable 5 came back, but the complaints changed.
We analysed another month of Claude app reviews. Users went from asking “Where’s Fable?” to “Why do I have to pay extra for it?”
And once again, the star ratings didn’t tell the whole story 👇