Really disappointing, @impulseLabs_ and @sdamico Almost the weekend with no contact from your support team. Thinking about how to escalate my concerns, e.g. to BBB or emailing your investors. Do something!
Hey @ImpulseLabs_ I am one of your first customers, my stovetop is dead in an endless update loop when an install fails, and your support team has not responded after two days. WTF? Please do better!
