There's bookings.
And then there's
everything else.
Sales, support, and reviews in one place — communication built for tour operators. We power human conversations, automated with a human touch, 24/7.
30-day free trial · No credit card required · Cancel anytime
Loved by tour & activity operators
Trusted by tour operators across Hawaii and beyond
Real operators. Real guests.
Built for the people who run the experience.
Sales. Support. Reviews.
All in one place.
Your booking software handles reservations. Chirrup handles the conversations, the follow-ups, the phone calls, the questions at midnight, and the review requests the next morning. We connect to your booking data and make every guest interaction two-way and real-time.
Backed by, built on, and integrated with
Every channel your guests use.
One inbox.
SMS, WhatsApp, Messenger, Instagram, Google Messages, webchat, email — even your Google reviews. However a guest reaches out, it lands in the same thread, with full booking context before you reply.
Two-way messaging
Your guests don't read email blasts — but they read every text and DM. Chirrup sends confirmations, reminders, and follow-ups over SMS, WhatsApp, Messenger, Instagram, and email — all two-way. When a guest replies, your team sees it instantly beside their booking details.
Chirrup AI
One AI, trained on your business — your tours, your policies, your real conversations. It answers guest questions on your website around the clock and handles calls when no one can pick up. Same knowledge base, two channels.
Business phone system
Your own dedicated number with smart call routing, IVR menus, business-hours rules, voicemail transcription, and automatic text follow-up on every missed call. A real phone system — not a side feature bolted onto something else.
Your Google reviews,
in the same inbox.
Every new review lands right beside your texts, calls, and chats. Chirrup drafts an on-brand reply for each one — you approve, and it posts straight to Google. AI never auto-publishes; a person always has the last word.
Explore Google ReviewsThank you so much, Sarah! Our crew loved having you aboard, and we can't wait to welcome you back next summer! 🌅
More bookings.
Faster replies.
Happier guests.
When your booking data, conversations, and team all live in one place, the busy work handles itself.
Every guest, every touchpoint.
Connected.
Before Chirrup, half your team used personal cell phones — or just didn't respond. Now everyone has the right tools for their role. Reservations gets the full platform. Guides and captains get Team View: today's tours, every guest, and one-tap text or call, on their phone.
Reservations
Takes the booking, sends the confirmation.
Guides
Sees today's guests, checks them in, texts them from the company number.
Drivers
Sends the "on my way" text to the whole van in one tap.
Captains
Messages all guests about the weather call. Collects tips with a payment link.
One conversation. Every role. No one left guessing.
Everyone sees the full thread — booking details, past messages, and internal notes — so guests never have to repeat themselves.
Your crew's whole day,
in their pocket.
Guides and captains open one screen and see every tour they're on today, who's booked, who's checked in, and a text or call button for every guest — all from the business number. No booking-system logins, no group chats, no personal cells.
- Only their tours, only their guests
- Check in on the dock, text or call in one tap
- Message all 18 guests at once when the weather turns
- Replies land in the shared inbox, so the office sees everything
increase in Google reviews for operators using the review booster
faster response time — texts vs. phone calls for common guest questions
text open rate — your messages actually get read
Trusted by tour operators.
From Hawaii and beyond.
“Love Chirrup. My crew loves it. Super easy to use. And the support is better than anywhere.”
Leif R.
Owner, Hawaii Glass Bottom Boats
“Great service, easy to reach out to, and always working on improvements.”
Ben
Holokai Catamaran
Support from the people who built it.
Chirrup is a small team by design. No ticket queues, no bots pretending to be people — when you reach out, the folks who build the product are the ones who answer. And since we run our own support on Chirrup, texting us doubles as a live demo.
Every feature.
Every plan.
All features included — AI voice, AI webchat, review booster, everything. Plans are based on your booking volume.
Silver
For single-tour operators or seasonal businesses getting started.
e.g. 1 tour, ~8 bookings/day
Gold
For growing operations running multiple daily tours.
e.g. 2–3 tours, ~15 bookings/day
Platinum
For multi-tour or multi-location operators at scale.
e.g. 5+ tours or 30+ bookings/day
30-day free trial · No credit card required · Cancel anytime
Comparing Chirrup to RingCentral, Podium, Birdeye, Yonder, or another tool? See our honest side-by-side comparisons.
Quit juggling.
One app. Every conversation. See what Chirrup can do for your operation.
30-day free trial · No credit card required · Cancel anytime
