Spot interest while visitors browse
Text shows which visitors are comparing products, coming back for another look, or stuck before deciding.
Live chat software
for your team and AI
See who’s browsing your website and what interests them. Use AI to start personalized conversations and qualify leads, with your team ready to step in.
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Free 14-day trialNo credit card required
Trusted by 30,000+ companies worldwide
Your potential customers leave
without buying or getting in touch
Text spots buying signals and uses AI to start personalized conversations,
guide purchase decisions, and capture leads.
Start conversations before they leave
AI opens the chat with a message that matches what they’re viewing, from a product page to a full cart.
Help them buy or connect with sales
AI answers questions, suggests the right products, and collects details for sales.
Your team can take over at any point.
Guide conversion decisions
Sell with live chat
AI Agent helps with 70% of Nuvoo’s chat sales
Nuvoo’s sales attributed to AI Agent grew 432% in four months, turning chat into a 24/7 sales channel.
Read Nuvoo’s story
Engage and sell automatically
Start chats based on visitor behavior and let AI agent answer questions and recommend products.
Track AI and team performance
Compare attributed revenue, orders, and conversion rates for AI and human agents in one report.
“When a customer opens the chat from a campaign pop‑up, the AI agent will help the customer and handle the sale.”
Customer Service Manager, Nuvoo Read Nuvoo’s story
Connect live chat everywhere
Works anywhere
Integrate Text by LiveChat with your eCommerce or CMS platform.
Shopify
Add Text by LiveChat to your Shopify store and answer customer questions with live chat.
Add to ShopifyConnect WhatsApp to Text by LiveChat and reply to customer messages from one inbox.
Connect WhatsAppMessenger
Connect Facebook Messenger to Text by LiveChat and manage customer messages.
Connect MessengerMCP
Connect AI assistants to Text using MCP to retrieve data and generate reports.
Connect Text MCPWordPress
Install the Text by LiveChat WordPress plugin and start helping customers through live chat.
Install WordPress pluginGoogle Tag Manager
Add Text by LiveChat to your website through your existing Google Tag Manager setup.
Install with GTM
“What surprised me most was how easy it was to set up.”
Head of B2B Growth, EnterTech Read EnterTech’s story
Spot buying intent
See who’s on your
website right now
Watch visitor activity in real time. See which pages people are browsing, spot returning visitors, and detect conversion opportunities.
AI Agent resolved 99% of Milano Cortina’s chats
At the 2026 Winter Games, Text handled 1M+ messages. Only about 650 conversations needed a person.
Read Milano Cortina’s storyKnow your visitors
See where your visitors come from
and what they do on your site.
See browsing activity
Monitor the pages your visitors see and how long they spend on them.
Watch live cart updates
Preview cart contents, recent orders, and payment status inside the conversation.
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Engage before they leave
Welcome returning visitors, recover abandoned carts, or offer advice.
Help customers get unstuck
Serve customers 24/7
Use Text’s AI Agent to answer customer questions when your team is busy or offline.
Automate
“Where’s my order?”
Connect Shopify, WooCommerce, or any other order system so AI can check order status and answer customers in chat.
Install now
Hand conversations
to your team
Choose when your AI Agent transfers a chat to the right person or creates a ticket, with the conversation attached for follow-up.
Install now
Answer product
questions
Give shoppers answers from your website, help articles, and product information while they’re deciding what to buy.
Install now
Your AI Agent is live. Ask it a question.
Test AI Agent
on your website
See how your AI Agent would answer your customers, based on your website. Create a free account and train it to boost its performance.
Save requests as tickets
Keep quote requests and support questions in one inbox. Assign them to the right person, with the chat summary, and follow up by email.
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Capture
and qualify leads
Set your qualification questions, collect visitors’ needs and contact details, and route each conversation to the right person.
Start free trialFor teams of hundreds and for a team of one
Text is built for small teams and enterprise operations, with AI assistance, supervision, and custom routing for chats and tickets.
Run live chat without
a dedicated team
Let AI handle recurring questions, step in when needed, and save requests for later. Billed annually.
Starting from $19/user/monthSupervise your team’s conversations
Monitor chats, review AI conversations, and track response times and team performance. Billed annually.
Starting from $79/user/monthRoute customers across departments
Customize routing across agents and departments to match your operations. Billed annually.
Starting from $79/user/month
“I've worked with the big vendors. Never had this level of support.”
Workforce Systems Expert at Milano Cortina 2026 Winter Olympics Read Milano Cortina’s story
Secure, accessible live chat
for enterprise
Text combines SOC 2 Type 2–audited security with GDPR and CCPA compliance.
The chat widget meets WCAG 2.2 AA accessibility standards.
- CCPA
- WCAG 2.2
-
SOC2
- GDPR
-
PCI DSS – SAQ A
- BBB Accredited Business
- Data Privacy Framework
