Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 2026 - 17:02 UTC
Identified - Our development team has identified an issue causing ingested messages in PhishER to display the incorrect sender address.
Mar 10, 2026 - 15:48 UTC
Investigating - We are currently experiencing an issue with some customers showing an error when trying to submit a form using Webforms. We are aware of the issue and are working on resolving this as quickly as possible.
Mar 10, 2026 - 00:09 UTC
KnowBe4 Security Awareness Training (KSAT)
Operational
Console
Operational
Phishing
Operational
Training
Operational
Learner Experience (LX)
Operational
Email Delivery
Operational
User Provisioning
Operational
Reporting
Operational
APIs
Operational
SecurityCoach
Operational
Security Vendor Integration Service
Operational
Real-Time Coaching Campaigns
Operational
Real-Time Delivery Methods
Operational
PhishER
Operational
Console
Operational
Notification Service
Operational
Inbox
Operational
Integrations
Operational
PhishRIP
Operational
PhishML
Operational
API / Webhooks
Operational
Defend
Operational
Console
Operational
Mail Flow
Operational
Authentication
Operational
Deployment Center
Operational
Prevent
Operational
Console
Operational
Mail Flow
Operational
Authentication
Operational
Web Add-In
Operational
Deployment Center
Operational
Protect
Operational
Console
Operational
Mail Flow
Operational
Authentication
Operational
Web Add-In
Operational
Web Access
Operational
KnowBe4 Security Center
Operational
Secure Web Forms
Partial Outage
Secure Workspace
Operational
KCM GRC
Operational
Phish Alert Button
Operational
Free Tools
Operational
KnowBe4 Website
Operational
KnowBe4 Support Website
Operational
KnowBe4 Community
Operational
KnowBe4 Academy
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 10, 2026
Unresolved incidents: PhishER Showing Incorrect Subject Line for Inbox Messages, Webform submission failures (UK & EMEA).
Completed -
The scheduled maintenance has been completed.
Mar 6, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 18:00 UTC
Scheduled -
We will be performing proactive maintenance work on a subset of Workspace instances from March 4th to March 6th, 2026. During this maintenance, impacted instances may experience a service disruption of up to 30 minutes.
Mar 4, 16:46 UTC
Resolved -
This incident has been resolved.
Mar 5, 12:44 UTC
Monitoring -
We’ve implemented a fix for the certificate issue for Defend and Prevent admin consoles. A new certificate has been deployed and most traffic is restored while propagation completes across our global edge network.
Mar 5, 03:08 UTC
Identified -
We've identified the cause of the certificate error when navigating to the Defend and Prevent admin consoles and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.
Mar 5, 02:36 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 02:00 UTC
Scheduled -
We will be performing maintenance of all instances of the KSAT console on March 5th between 2:00AM and 3:00AM (UTC). There may be degraded performance of the KSAT console during this time.
Mar 5, 00:59 UTC
Completed -
The scheduled maintenance has been completed.
Mar 5, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 02:00 UTC
Scheduled -
We will be performing maintenance of SecurityCoach on March 05, 2026 from 2:00 a.m. - 3:00 a.m. (UTC). During this maintenance window, SecurityCoach may experience up to 20 minutes of downtime across all instances.
Feb 26, 20:21 UTC