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Cortney S

22 days

 ago

26 views

Allison Fasching responded 

21 days

 ago

I'd like some clarification on visibility of Facebook stories- specifically related to questions that come in via stories. Occasionally, we will have customers ask questions about one of our stories on Facebook using the DM option. If the question comes in after hours or on a weekend, we may not see

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eric.rabell

28 days

 ago

43 views

eric.rabell responded 

25 days

 ago

Hi everyone! My team has recently joined Sprinklr and we used to use a different platform that was much more locked-down and the terminology/workflow was very different. Currently I am trying to learn how to use Sprinklr and I am very excited about the possibilities within Sprinklr but I am runni

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43

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gopal chhetri

2 days

 ago

12 views

Allison Fasching responded 

22 hours

 ago

Hi, is there a way to automatically send a Request Approval when the brand is tagged in Instagram stories? I kind of know the answer, still wanted to check if there was any workaround (beside the hectic manual DM requests). Thanks!

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ciara.oneill

7 days

 ago

13 views

Allison Fasching responded 

4 days

 ago

Hi Community! Is anyone having trouble with Threads today? None of our posts are publishing and I'm a little worried it's all going to fail publish over the weekend 😣Is there an ongoing issue that's being worked on or is it possible to look into please? Thanks!

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gmattesini

9 days

 ago

20 views

Allison Fasching responded 

4 days

 ago

Hello community, since macros are not applied as expected in Facebook column workflows -eg I have an IG dark post comment -> macro "closed" -> the comment stays in both initial column and "closed" column and can be misleading - I've been adviced to create a workflow column instead. First I'v

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