Using technology and data to reimagine the built environment

Developing technology and services that reimagine the built environment
Image
RXR partners with, invests in, and builds state-of-the-art technology and cutting-edge data capabilities to improve how we live, work, play, and stay in urban environments.

RXR DIGITAL LAB

Market Data


RENT COMPS

LEASE COMPS

MARKET SUPPLY

TENANT DEMAND

Asset Data


RENT 


OCCUPANCY


COLLECTIONS


FINANCES

Building Data

OCCUPANCY & ACCESS

ENVIRONMENTAL

QUALITY


ENERGY

Customer 

Behavior Data

SPACE / ROOM USAGE

DEMOGRAPHICS SERVICES

EVENT ATTENDANCE

Customer 

Sentiment Data

SATISFACTION SURVEYS


SENTIMENT MONITORING


OBSERVATIONAL STUDIES

IMPROVE EXPERIENCE...

…by understanding customer experience through data and software
…by using artificial intelligence to identify what customers value

IMPROVE OPERATIONS...

…by identifying outliers in key performance metrics
…by prescriptively using algorithms to create efficiencies
…by automating business processes

OPTIMIZE INVESTMENT MANAGEMENT....

…by using data to identify high-quality markets, real estate assets, 
and products / strategies

SYSTEMATIC APPROACH

Partner...

through at-scale, portfolio-wide partnerships with first-class startups

Build...

with dedicated software development teams

Invest...

through institutional venture capital strategy

Vertically Integrated Enablers

CUSTOMER EXPERIENCE
ASSET MANAGEMENT
VENTURE CAPITAL

Five-Star Customer Experience

We offer a full-stack approach to customer experience, using technology to create seamless resident experiences with apps, smart hardware, services, and digital amenities;

to equip our experience teams to create moments that “surprise and delight” via artificial intelligence; and to help our operations teams run our properties efficiently using data-driven algorithms.

Data-Driven Asset Performance

We use data-driven algorithms to surface key performance indicators at the executive, asset management, and property team levels, allowing us to track key outcomes such as rent, occupancy, collections, and income; identify key predictors such as

move-in/move-out rates, customer satisfaction, and per-line vacancy durations; and analyze and benchmark portfolio, buildings, and unit/suite lines.

Institutional Venture Strategy

RXR-Arden Digital Ventures is a venture capital firm that invests in emerging technologies within the real estate and construction industries, offering targeted support to ambitious teams building at the intersection of technology and the built environment. To learn more, please visit

RXR is a true leader in the digitization of the real estate industry. Their team is dedicated to reimagining how we work, live, play, and shop, integrating the internet of things and other innovative technologies to build the workplace of the future.”
— Sam George, Microsoft

SAMPLE USE CASES

Image
IMPROVING EXPERIENCE FOR
OUR CUSTOMERS
PROACTIVE HOSPITALITY
Proactively alert building staff to moments of “surprise & delight” (e.g., building use birthdays) or frustration (e.g., bad work orders) using advanced algorithms.
Image
IMPROVING EXPERIENCE FOR
OUR CUSTOMERS
SENTIMENT ANALYSIS
Analyze real-time building sentiment and understand how interventions drive satisfaction (e.g., events) using machine learning (e.g., natural -language processing).
Image
IMPROVING PERFORMANCE FOR OUR ASSETS
ONE-CLICK 
PERFORMANCE ANALYSIS ​
Analyze key financial and operational metrics at a building or portfolio level and benchmark performance vs. budget, vs. other buildings, or vs. market.
Image
IMPROVING PERFORMANCE FOR OUR ASSETS
PREDICTIVE 
RENEWAL MODELS
Identify drivers and likelihood of tenant renewals or unexpected churm.
Image
IMPROVING EFFICIENCY FOR OUR 
TEAM MEMBERS
CONTENT CREATION
Create realistic digital content using AI.
Image
IMPROVING EFFICIENCY FOR OUR 
TEAM MEMBERS
WORKFLOW AUTOMATION
Automate repetitive tasks using data science

MEET OUR INNOVATION LEADERSHIP

CONTACT

SELECT A DEPARTMENT