All Systems Operational
Portal and Dashboard Services
Operational
Website - Support Services
Operational
Backend API Services
Operational
Edge - Core Networking Services
Operational
Loadbalancer Services
Operational
Cloud API Services
Operational
Authentication Services
Operational
Anycast DNS services
Operational
Object Storage Services
Operational
Volume - Block Storage Services
Operational
Compute Services Availability Zones A/B/C
Operational
Virtual Networking Services
Operational
Enterprise Managed Kubernetes Services
Operational
Transactional Email Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance: Transactional Email Service Feb 5, 2026 00:15-04:15 CET
# Scheduled Maintenance: Transactional Email Service
## Overview
We'll be performing scheduled maintenance on our Transactional Email service to install system updates and critical security updates, which are essential for the security and stability of the platform.
## Scheduled Time
Thursday, 05 February 2026, between 00:15 and 04:15 CET
Duration: Up to 4 hours
## Impact
Our engineers make every effort to minimise system impact.
**Affected Services:**
- Transactional Email sending
- Email API endpoints
- SMTP relay services
**Expected Impact:**
- Brief interruptions in email sending capabilities during system updates and server restarts
- Emails sent during the maintenance window may be queued and delivered after completion
## Action Required
No action is required from you during the maintenance. However, we do recommend checking the functionality of your critical processes and applications after the maintenance window to ensure everything is operating properly.
If you have any questions about this maintenance, please don't hesitate to contact our support team by responding to this ticket via MyCyso.
## Updates
If you require any additional information or experience any issues after this maintenance window, please contact our support team at [email protected]. We will do our best to assist you.
We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Jan 26, 2026 - 13:20 CET
## Overview
We'll be performing scheduled maintenance on our Transactional Email service to install system updates and critical security updates, which are essential for the security and stability of the platform.
## Scheduled Time
Thursday, 05 February 2026, between 00:15 and 04:15 CET
Duration: Up to 4 hours
## Impact
Our engineers make every effort to minimise system impact.
**Affected Services:**
- Transactional Email sending
- Email API endpoints
- SMTP relay services
**Expected Impact:**
- Brief interruptions in email sending capabilities during system updates and server restarts
- Emails sent during the maintenance window may be queued and delivered after completion
## Action Required
No action is required from you during the maintenance. However, we do recommend checking the functionality of your critical processes and applications after the maintenance window to ensure everything is operating properly.
If you have any questions about this maintenance, please don't hesitate to contact our support team by responding to this ticket via MyCyso.
## Updates
If you require any additional information or experience any issues after this maintenance window, please contact our support team at [email protected]. We will do our best to assist you.
We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Jan 26, 2026 - 13:20 CET
[AMS/FRA] EMK Update Feb 5, 2026 10:00-11:00 CET
# [AMS/FRA] EMK Update
We are performing a scheduled maintenance on Thursday 05 February, 2026 to Enterprise Managed Kubernetes.
start: 2026-02-05 10:00:00
end: 2026-02-05 11:00:00
## Improvements
Multiple sub-components will be enhanced to make way for new features in the near future.
## Impact
Our engineers make every effort to minimize system impact. Starting at 10:00, the following impact can be expected. The Kubernetes API public endpoint of clusters will be down for a maximum of 30 seconds followed by a 120 seconds period of degradated connectivity. Internal access to the Kubernetes API is not affected and thus we do not expect any downtime for workloads nor traffic to and from workloads. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.
## User Action
Please refrain from making changes to your EMK resources during the given start and end times. EMK clusters will not be able to autoscale during maintenance, if you anticipate an increase in workload please pre-scale your cluster accordingly.
## Updates
If you require any additional information or experience any issues after this maintenance window, please contact our support team at [email protected]. We will do our best to assist you.
We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Jan 29, 2026 - 10:56 CET
We are performing a scheduled maintenance on Thursday 05 February, 2026 to Enterprise Managed Kubernetes.
start: 2026-02-05 10:00:00
end: 2026-02-05 11:00:00
## Improvements
Multiple sub-components will be enhanced to make way for new features in the near future.
## Impact
Our engineers make every effort to minimize system impact. Starting at 10:00, the following impact can be expected. The Kubernetes API public endpoint of clusters will be down for a maximum of 30 seconds followed by a 120 seconds period of degradated connectivity. Internal access to the Kubernetes API is not affected and thus we do not expect any downtime for workloads nor traffic to and from workloads. While it’s important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.
## User Action
Please refrain from making changes to your EMK resources during the given start and end times. EMK clusters will not be able to autoscale during maintenance, if you anticipate an increase in workload please pre-scale your cluster accordingly.
## Updates
If you require any additional information or experience any issues after this maintenance window, please contact our support team at [email protected]. We will do our best to assist you.
We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Jan 29, 2026 - 10:56 CET
Scheduled Maintenance: Portal and Backend services Feb 9, 2026 16:00-17:00 CET
We will be performing maintenance on the infrastructure running our portal and business backend services. These may be restarted during this window, leading to a short interruption.
Our Cloud/Kubernetes/Email services and their APIs are not affected by this maintenance, and will continue to function as normal.
Posted on Jan 29, 2026 - 09:35 CET
Our Cloud/Kubernetes/Email services and their APIs are not affected by this maintenance, and will continue to function as normal.
Posted on Jan 29, 2026 - 09:35 CET
[AMS/FRA] Public endpoints (OpenStack / Object Storage) update Feb 12, 2026 16:00-17:00 CET
# [AMS/FRA] Public endpoints (OpenStack / Object Storage) update
We are performing a scheduled maintenance on Thursday 12 February, 2026 to our Cloud regions.
start: 2026-02-12 16:00:00
end: 2026-02-12 17:00:00
## Improvements
Our public endpoints will undergo maintenance for future improvements.
## Impact
Our engineers make every effort to minimize system impact. Starting at 16:00, the following impact can be expected. The OpenStack API endpoints and Object Storage endpoints will be shortly down for maintenance, the expected downtime is to be under a minute. While it's important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.
## User Action
Please refrain from making changes to your OpenStack environment during the actual downtime.
## Updates
If you require any additional information or experience any issues after this maintenance window, please contact our support team at [email protected]. We will do our best to assist you.
We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Jan 29, 2026 - 16:05 CET
We are performing a scheduled maintenance on Thursday 12 February, 2026 to our Cloud regions.
start: 2026-02-12 16:00:00
end: 2026-02-12 17:00:00
## Improvements
Our public endpoints will undergo maintenance for future improvements.
## Impact
Our engineers make every effort to minimize system impact. Starting at 16:00, the following impact can be expected. The OpenStack API endpoints and Object Storage endpoints will be shortly down for maintenance, the expected downtime is to be under a minute. While it's important to be aware of the start and end times of the maintenance window we are confident to complete these changes with minimal impact.
## User Action
Please refrain from making changes to your OpenStack environment during the actual downtime.
## Updates
If you require any additional information or experience any issues after this maintenance window, please contact our support team at [email protected]. We will do our best to assist you.
We will keep you posted through our status page: https://status.cyso.cloud.
Posted on Jan 29, 2026 - 16:05 CET
