Resolved -
This incident has been resolved. We’ve confirmed that sync rates have returned to normal, and all affected Taboola connections are syncing successfully.
Incident Summary
Description:
Some Taboola connector syncs were failing due to intermittent 404 errors returned by the Taboola API.
Timeline:
This issue began on 30 January 2026 at 01:30 PM UTC and was resolved on 30 January 2026 at 06:40 PM UTC.
Cause: Multiple Taboola API endpoints intermittently returned 404 errors, which caused sync failures.
Resolution: The Taboola support team identified and resolved the issue on their end. As an additional long-term solution, we deployed a Hotfix to improve retry handling for 404 responses. With these changes in place, syncs have resumed successfully, and connections are operating normally.
Jan 30, 20:48 UTC
Update -
The Taboola support team has confirmed and resolved an issue on their end that caused intermittent 404 errors across multiple API endpoints.
As a long-term solution, we’ve also deployed a Hotfix to improve retry handling for 404 errors. Syncs have resumed successfully, and affected connections are operating normally. We’ll continue to monitor for stability.
Jan 30, 20:25 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 30, 18:00 UTC
Update -
We’ve identified an issue with the Taboola connector, where multiple API endpoints began intermittently returning 404 errors starting around 13:30 UTC, causing some syncs to fail.
Our team is increasing retry handling to prevent sync failures and is actively monitoring the situation.
Jan 30, 16:15 UTC
Identified -
The issue has been identified and we are working to resolve it.
Jan 30, 15:20 UTC