Resolved -
Retroactive update: Latencies in us-west-2 returned to normal levels after the fix was applied, and the incident was considered resolved at 23:30 UTC on Jan 26. No additional customer impact was observed.
Jan 27, 14:28 UTC
Update -
Monitoring
Jan 26, 23:31 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 26, 23:29 UTC
Update -
Investigation ongoing.
Jan 26, 22:37 UTC
Update -
We are still investigating the root cause. Performance is recovering. Some customers may still see elevated API latencies.
Jan 26, 21:53 UTC
Update -
We are continuing to investigate this issue.
Jan 26, 21:44 UTC
Investigating -
Small number of customers in us-west-2 may experience elevated API latencies.
Jan 26, 21:17 UTC