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Discover 30+ customer service skills and tools you can use to optimize your customers’ or clients’ experiences.
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Ruby’s integrations make it easy to save time and run your business better. Our call handling and live chat technology works seamlessly with customer relationship management (CRM) systems, calendars, legal software, communication platforms, and much more.
Here you’ll find just a few of the solutions we connect with. In addition to our native integrations with solutions such as Clio and Grasshopper, Ruby’s Zapier-powered integrations empower you to create virtually any kind of automation you can imagine on thousands of apps. See what kinds of automation you can achieve with Zapier + Ruby.
Manage client information collected by Ruby, have receptionists use your custom webforms, and view lead tracking analytics.
Manage client information collected by Ruby, have receptionists use your custom webforms, and view lead tracking analytics.
Have Ruby schedule and reschedule appointments for you over the phone or chat. (PS – We also work with 20+ other scheduling tools!)
Have Ruby schedule and reschedule appointments for you over the phone or chat. (PS – We also work with 20+ other scheduling tools!)
Stay on top of client communication with Ruby for easy tracking, billing, and case management.
Stay on top of client communication with Ruby for easy tracking, billing, and case management.
Create and update leads, contacts, projects, and more—directly from your Ruby calls and chats.
Create and update leads, contacts, projects, and more—directly from your Ruby calls and chats.
Automatically associate client communication with leads, projects, and more in Filevine’s case management and document management software.
Automatically associate client communication with leads, projects, and more in Filevine’s case management and document management software.
Bring communication details Ruby handles and leads we capture into your CRM.
Bring communication details Ruby handles and leads we capture into your CRM.
Let Ruby’s receptionists keep your calendar up-to-date and populated with appointments from clients or customers.
Let Ruby’s receptionists keep your calendar up-to-date and populated with appointments from clients or customers.
Automatically reply to callers with required forms to initiate new sales, cases, projects, or others kind of engagements.
Automatically reply to callers with required forms to initiate new sales, cases, projects, or others kind of engagements.
Port or forward your Google Voice number to Ruby at no extra cost.
Port or forward your Google Voice number to Ruby at no extra cost.
Use Grasshopper’s add-on Ruby service to have us answer calls when you’re unavailable.
Use Grasshopper’s add-on Ruby service to have us answer calls when you’re unavailable.
Bring new leads into HubSpot and update contact data automatically based on Ruby’s interactions with your audience.
Bring new leads into HubSpot and update contact data automatically based on Ruby’s interactions with your audience.
Keep your contacts organized and up to date while automatically adding new leads captured by Ruby to your CRM.
Keep your contacts organized and up to date while automatically adding new leads captured by Ruby to your CRM.
Bring callers’ and website chatters’ information along with communication details from Ruby into your CRM.
Bring callers’ and website chatters’ information along with communication details from Ruby into your CRM.
Simplify new client intake, keep your contacts organized, and send personalized marketing messages based on triggers you set up with Ruby.
Simplify new client intake, keep your contacts organized, and send personalized marketing messages based on triggers you set up with Ruby.
Automate lead capture, analytics, and follow-up when Ruby answers your phone or chats with a website visitor.
Automate lead capture, analytics, and follow-up when Ruby answers your phone or chats with a website visitor.
Have messages sent whenever Ruby handles a call or intakes a new lead, keep your calendar updated, and more.
Have messages sent whenever Ruby handles a call or intakes a new lead, keep your calendar updated, and more.
Create new projects and update tasks based on Ruby’s interactions with callers and website visitors.
Create new projects and update tasks based on Ruby’s interactions with callers and website visitors.
Monitor and scale coverage according to call volume and have Ruby answer with the touch of a button.
Monitor and scale coverage according to call volume and have Ruby answer with the touch of a button.
Track call dates and lengths, gather key client details, streamline follow-up processes, and sync communication with Quick Intake Forms.
Track call dates and lengths, gather key client details, streamline follow-up processes, and sync communication with Quick Intake Forms.
Synchronize contacts and communication in Ruby with your records in Salesforce for simple organization and follow-up.
Synchronize contacts and communication in Ruby with your records in Salesforce for simple organization and follow-up.
Send customized messages to your team automatically when Ruby performs an action such as answering a call or capturing a new opportunity.
Send customized messages to your team automatically when Ruby performs an action such as answering a call or capturing a new opportunity.
Connect caller and chatter data to thousands of apps and reach new levels of efficiency.
Connect caller and chatter data to thousands of apps and reach new levels of efficiency.
Create and update tickets, organizations, comments, and more automatically when Ruby handles communication.
Create and update tickets, organizations, comments, and more automatically when Ruby handles communication.
Ensure fast and accurate customer relationship management with automatic syncs between Ruby and Zoho.
Ensure fast and accurate customer relationship management with automatic syncs between Ruby and Zoho.
Bring new leads into HubSpot and update contact data automatically based on Ruby’s interactions with your audience.
Bring callers’ and website chatters’ information along with communication details from Ruby into your CRM.
Synchronize contacts and communication in Ruby with your records in Salesforce for simple organization and follow-up.
Connect caller and chatter data to thousands of apps and reach new levels of efficiency.
Ensure fast and accurate customer relationship management with automatic syncs between Ruby and Zoho.
Automatically associate client communication with leads, projects, and more in Filevine’s case management and document management software.
Let Ruby’s receptionists keep your calendar up-to-date and populated with appointments from clients or customers.
Bring new leads into HubSpot and update contact data automatically based on Ruby’s interactions with your audience.
Keep your contacts organized and up to date while automatically adding new leads captured by Ruby to your CRM.
Simplify new client intake, keep your contacts organized, and send personalized marketing messages based on triggers you set up with Ruby.
Automate lead capture, analytics, and follow-up when Ruby answers your phone or chats with a website visitor.
Have messages sent whenever Ruby handles a call or intakes a new lead, keep your calendar updated, and more.
Monitor and scale coverage according to call volume and have Ruby answer with the touch of a button.
Synchronize contacts and communication in Ruby with your records in Salesforce for simple organization and follow-up.
Ensure fast and accurate customer relationship management with automatic syncs between Ruby and Zoho.
Stay on top of client communication with Ruby for easy tracking, billing, and case management.
Bring communication details Ruby handles and leads we capture into your CRM.
Port or forward your Google Voice number to Ruby at no extra cost.
Use Grasshopper’s add-on Ruby service to have us answer calls when you’re unavailable.
Keep your contacts organized and up to date while automatically adding new leads captured by Ruby to your CRM.
Bring callers’ and website chatters’ information along with communication details from Ruby into your CRM.
Have messages sent whenever Ruby handles a call or intakes a new lead, keep your calendar updated, and more.
Monitor and scale coverage according to call volume and have Ruby answer with the touch of a button.
Track call dates and lengths, gather key client details, streamline follow-up processes, and sync communication with Quick Intake Forms.
Send customized messages to your team automatically when Ruby performs an action such as answering a call or capturing a new opportunity.
Create and update tickets, organizations, comments, and more automatically when Ruby handles communication.
Ensure fast and accurate customer relationship management with automatic syncs between Ruby and Zoho.
Manage client information collected by Ruby, have receptionists use your custom webforms, and view lead tracking analytics.
Stay on top of client communication with Ruby for easy tracking, billing, and case management.
Create and update leads, contacts, projects, and more—directly from your Ruby calls and chats.
Automatically associate client communication with leads, projects, and more in Filevine’s case management and document management software.
Bring communication details Ruby handles and leads we capture into your CRM.
Bring new leads into HubSpot and update contact data automatically based on Ruby’s interactions with your audience.
Keep your contacts organized and up to date while automatically adding new leads captured by Ruby to your CRM.
Bring callers’ and website chatters’ information along with communication details from Ruby into your CRM.
Simplify new client intake, keep your contacts organized, and send personalized marketing messages based on triggers you set up with Ruby.
Automate lead capture, analytics, and follow-up when Ruby answers your phone or chats with a website visitor.
Track call dates and lengths, gather key client details, streamline follow-up processes, and sync communication with Quick Intake Forms.
Synchronize contacts and communication in Ruby with your records in Salesforce for simple organization and follow-up.
Create and update tickets, organizations, comments, and more automatically when Ruby handles communication.
Ensure fast and accurate customer relationship management with automatic syncs between Ruby and Zoho.
Use Grasshopper’s add-on Ruby service to have us answer calls when you’re unavailable.
Monitor and scale coverage according to call volume and have Ruby answer with the touch of a button.
Create and update tickets, organizations, comments, and more automatically when Ruby handles communication.
Create and update leads, contacts, projects, and more—directly from your Ruby calls and chats.
Manage client information collected by Ruby, have receptionists use your custom webforms, and view lead tracking analytics.
Automatically reply to callers with required forms to initiate new sales, cases, projects, or others kind of engagements.
Track call dates and lengths, gather key client details, streamline follow-up processes, and sync communication with Quick Intake Forms.
Ensure fast and accurate customer relationship management with automatic syncs between Ruby and Zoho.
Manage client information collected by Ruby, have receptionists use your custom webforms, and view lead tracking analytics.
Stay on top of client communication with Ruby for easy tracking, billing, and case management.
Automatically associate client communication with leads, projects, and more in Filevine’s case management and document management software.
Simplify new client intake, keep your contacts organized, and send personalized marketing messages based on triggers you set up with Ruby.
Automate lead capture, analytics, and follow-up when Ruby answers your phone or chats with a website visitor.
Track call dates and lengths, gather key client details, streamline follow-up processes, and sync communication with Quick Intake Forms.
Bring new leads into HubSpot and update contact data automatically based on Ruby’s interactions with your audience.
Bring callers’ and website chatters’ information along with communication details from Ruby into your CRM.
Simplify new client intake, keep your contacts organized, and send personalized marketing messages based on triggers you set up with Ruby.
Automate lead capture, analytics, and follow-up when Ruby answers your phone or chats with a website visitor.
Synchronize contacts and communication in Ruby with your records in Salesforce for simple organization and follow-up.
Create new projects and update tasks based on Ruby’s interactions with callers and website visitors.
Send customized messages to your team automatically when Ruby performs an action such as answering a call or capturing a new opportunity.
Have Ruby schedule and reschedule appointments for you over the phone or chat. (PS – We also work with 20+ other scheduling tools!)
Let Ruby’s receptionists keep your calendar up-to-date and populated with appointments from clients or customers.
Have messages sent whenever Ruby handles a call or intakes a new lead, keep your calendar updated, and more.
Manage client information collected by Ruby, have receptionists use your custom webforms, and view lead tracking analytics.
Have Ruby schedule and reschedule appointments for you over the phone or chat. (PS – We also work with 20+ other scheduling tools!)
Stay on top of client communication with Ruby for easy tracking, billing, and case management.
Create and update leads, contacts, projects, and more—directly from your Ruby calls and chats.
Automatically associate client communication with leads, projects, and more in Filevine’s case management and document management software.
Bring communication details Ruby handles and leads we capture into your CRM.
Let Ruby’s receptionists keep your calendar up-to-date and populated with appointments from clients or customers.
Automatically reply to callers with required forms to initiate new sales, cases, projects, or others kind of engagements.
Port or forward your Google Voice number to Ruby at no extra cost.
Use Grasshopper’s add-on Ruby service to have us answer calls when you’re unavailable.
Bring new leads into HubSpot and update contact data automatically based on Ruby’s interactions with your audience.
Keep your contacts organized and up to date while automatically adding new leads captured by Ruby to your CRM.
Bring callers’ and website chatters’ information along with communication details from Ruby into your CRM.
Simplify new client intake, keep your contacts organized, and send personalized marketing messages based on triggers you set up with Ruby.
Automate lead capture, analytics, and follow-up when Ruby answers your phone or chats with a website visitor.
Have messages sent whenever Ruby handles a call or intakes a new lead, keep your calendar updated, and more.
Create new projects and update tasks based on Ruby’s interactions with callers and website visitors.
Monitor and scale coverage according to call volume and have Ruby answer with the touch of a button.
Track call dates and lengths, gather key client details, streamline follow-up processes, and sync communication with Quick Intake Forms.
Synchronize contacts and communication in Ruby with your records in Salesforce for simple organization and follow-up.
Send customized messages to your team automatically when Ruby performs an action such as answering a call or capturing a new opportunity.
Connect caller and chatter data to thousands of apps and reach new levels of efficiency.
Create and update tickets, organizations, comments, and more automatically when Ruby handles communication.
Ensure fast and accurate customer relationship management with automatic syncs between Ruby and Zoho.
Ruby’s integration with Zapier is simple yet powerful. Zapier automatically checks for new caller data in Ruby at no extra charge. Depending on your Zapier plan, it can be between one and 15 minutes.
In Zapier, you can create numerous zaps (ranging from five to unlimited depending on your Zapier plan) to send data from Ruby to thousands of applications and trigger all kinds of automated tasks.
For example, you can use Ruby and Zapier to…
Create new contacts in your CRM, mailing list, or contact list.
Get new message notifications sent to members of your team.
Add callers to email campaigns based on conditions they meet after calls are completed.
Generate forms and automatically send them to callers to your analytics software for tracking and analysis.
Send call data to your analytics software for tracking and analysis.
Create new tasks for follow-up n your project management tools.
At Ruby, we’ve helped thousands of businesses just like yours achieve more. We’re dedicated to working with your tools to create the best communication solution for your organization and the people you serve. Contact us today to see what we can do for you.
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