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Priority Support

PRIORITY SUPPORT

Need Help?
We’re here for you!

Our Priority Support team responds quickly and efficiently Monday through Friday, 5am to 5pm Eastern Time.

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Submit a Priority Support Ticket

Our team is available 5am – 5pm Eastern Time to help ensure your success with SolidWP.

FAQ

Log into your account to access priority support, download your product(s), see your subscriptions, and more.

To cancel the auto-renewal of your subscription, please email [email protected].

Please read our refund policy here. You may request a refund using the form above for any new purchase or for a monthly renewal within seven days.

You will license your SolidWP products with your username and password.

You can use Solid Security Basic for free as long as you like! While we don’t offer a trial period for our purchased products, you do have a generous 30-day refund policy for annual plans and a 7-day refund policy for monthly plans. But our goal is that you are 100% satisfied with your purchase, so always feel free to reach out to us with any of your concerns within that refund policy window and we’ll ensure you have success with SolidWP.