Servers.com System Status

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed location. During the maintenance, power generators of power feeds and uninterruptible power supply (UPS) in this location will be maintained. Unavailability of your servers is not expected.

Components

Power system

Locations

SIN2

Schedule

October 1, 2026 00:00 - October 27, 2026 16:00 UTC

October 1, 2026 00:00 UTC

UPDATE

The scheduled maintenance has begun.

Power feed maintenancePlanned Maintenance

Description

The data center has scheduled power feed maintenance in the listed locations. During the works, uninterruptible power supply (UPS) in these locations will be maintained. The maintenance is split into eight stages: Stage 1: October 5, 2026 05:00 - 17:00 (UTC); Stage 2: October 6, 2026 05:00 - 17:00 (UTC); Stage 3: October 8, 2026 05:00 - 17:00 (UTC); Stage 4: October 12, 2026 05:00 - 17:00 (UTC); Stage 5: October 13, 2026 05:00 - 17:00 (UTC); Stage 6: October 14, 2026 05:00 - 17:00 (UTC); Stage 7: October 15, 2026 05:00 - 17:00 (UTC); Stage 8: October 19, 2026 05:00 - October 23 17:00 (UTC). Unavailability of your servers is not expected.

Components

Power system

Locations

AMS2, AMS4, AMS5, AMS6

Schedule

October 5, 2026 05:00 - October 23, 2026 17:00 UTC

October 5, 2026 05:00 UTC

UPDATE

The scheduled maintenance has begun.

Cloud server maintenancePlanned Maintenance

Description

We are starting an urgent update of the cloud platform across our cloud regions to apply security updates for a newly disclosed vulnerability and ensure platform security. Your data is completely safe. During the maintenance, the following operations may be unavailable: - cloud server management via OpenStack API, Public API, and the Portal; - creation of new cloud servers. Please note that the server reboots may be required; we will notify you in a separate email if this applies to your servers. We are actively monitoring the situation and will update the status as soon as maintenance completes in all regions.

Components

Cloud servers

Locations

Amsterdam - az1, Amsterdam - az2, Amsterdam - az3, Amsterdam - az4, Dallas, Luxembourg, Washington, San Jose, Singapore

Schedule

October 16, 2026 12:20 - October 26, 2026 00:00 UTC

October 16, 2026 12:22 UTC

UPDATE

The emergency maintenance has begun.

Servers.com website

Global

Operational

Portal - portal.servers.com

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 Global

Operational

Ticket/e-mail system

Global

Operational

Public network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 DFW6 HKG1 LAN1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 FRA1

Operational

Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 DFW6 HKG1 LAN1 LON1 LUX1 LUX2 LUX3 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 FRA1

Operational

Direct Connect

AMS1 AMS2 AMS3 AMS5 AMS6 AMS7 AMS8 DFW4 DFW5 DFW6 HKG1 LAN1 LON1 LUX1 LUX3 MIA1 NYC1 SAO1 SJC2 SJC3 WAS3 WAS4 FRA1

Operational

Power system

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 DFW6 HKG1 LAN1 LON1 LUX1 LUX2 LUX3 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 FRA1

Planned Maintenance

Cloud servers

Amsterdam - az1 Amsterdam - az2 Amsterdam - az3 Amsterdam - az4 Dallas Luxembourg Washington San Jose Singapore

Planned Maintenance

Cloud storage

Amsterdam Dallas Luxembourg Singapore

Operational

DNS resolver

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 DFW6 HKG1 LAN1 LON1 LUX1 LUX2 LUX3 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 FRA1

Operational

Load balancers

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 DFW6 HKG1 LAN1 LUX1 LUX3 MIA1 NYC1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS3 WAS4

Operational

Firewalls

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 DFW6 LAN1 LON1 LUX1 LUX3 MIA1 NYC1 SIN1 SJC1 SJC2 SJC3 WAS1 WAS3 WAS4

Operational

Kubernetes

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW3 DFW4 DFW5 DFW6 LAN1 LUX1 MIA1 NYC1 SAO1 SIN1 SJC1 SJC3 WAS1 WAS3 WAS4 FRA1

Operational

Public API

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 HKG1 LON1 LUX1 LUX2 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 Global

Operational

VPN to DRAC

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 DFW6 HKG1 LAN1 LON1 LUX1 LUX2 LUX3 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 WAS4 FRA1

Operational

VPN to Global Private Network

AMS1 AMS2 AMS3 AMS4 AMS5 AMS6 AMS7 AMS8 DFW1 DFW2 DFW3 DFW4 DFW5 DFW6 HKG1 LAN1 LON1 LUX1 LUX2 LUX3 MIA1 NYC1 SAO1 SIN1 SIN2 SJC1 SJC2 SJC3 WAS1 WAS2 WAS3 FRA1

October 29, 2026 08:00 - 15:00 UTC

Components

Cloud servers

Locations

San Jose

Description

We have scheduled Cloud server service maintenance in the listed region. During the maintenance, your cloud servers will be unavailable via public, local and global private (GPN) networks for up to seven hours. It will be impossible to create or upgrade a cloud server via portal.servers.com or Portal API/Openstack API for up to seven hours during the works.

StatusHistory