All Systems Operational

Truevo Connect Acquiring Platform Operational
Truevo Gateway Operational
Unify Direct API (unify.truevo.com) Operational
MyTruevo API (api.my.truevo.com) Operational
Truevo EU API (truevo.eu) Operational
Connect Direct API (connect.truevo.com) Operational
Truevo Portals Operational
MyTruevo Portal Operational
Truevo Business Intelligence Portal Operational
Truevo Business Portal Operational
Truevo Reporting Operational
Transaction Detail Report Operational
Merchant Settlement Statements Operational
Settlement Breakdown Report Operational
Fraud Report Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Truevo Connect Acquiring Platform Oct 20, 2026 05:00-06:00 UTC

Update - Our dedicated team of engineers will be carrying out maintenance on our Truevo Connect Acquiring Platform during the window below:

- On Tuesday, 20 October 2026, between 05:00 UTC and 06:00 UTC

During this period, we expect an interruption in transaction processing of up to 30 minutes. Our engineers will monitor this maintenance window closely.

If you have any questions, please contact us at support@truevo.com.

Oct 14, 2026 - 08:14 UTC
Scheduled - Our dedicated team of engineers will be carrying out maintenance on our Truevo Connect Acquiring Platform during the window below:

- On Tuesday, 20 October 2026, between 05:00 UTC and 06:00 UTC

During this period, we expect an interruption in transaction processing of up to 30 minutes. Our engineers will monitor this maintenance window closely.

If you have any questions, please contact us at support@truevo.com.

Oct 07, 2026 - 09:27 UTC

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Resolved - Our team has resolved this issue, and we've sent all reports. Thank you for your patience, and please accept our sincere apologies for the delay.

If you have any questions, please contact us at support@truevo.com.

Oct 13, 08:24 UTC
Identified - Please be advised that there is a delay in the delivery of today’s daily Transaction Detail Report. Our team is actively working to resolve the issue and will dispatch the report as soon as possible.

We sincerely apologise for any inconvenience this may cause and appreciate your patience.

If you have any questions, please contact us at support@truevo.com.

Oct 13, 08:08 UTC

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.